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Restoring Tbird after Windows rebuild

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par Kieren

Kieren
Kieren
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I run Windows 10 Home, latest updates. I recently had a Windows failure which required a clean install. I was using Tbird previously. Now, when I try to set it up, I cannot get past the setup stage where Tbird attempts to log into my email at RCN.com. See image. I am using credentials which let me log into rcn webmail.

I run Windows 10 Home, latest updates. I recently had a Windows failure which required a clean install. I was using Tbird previously. Now, when I try to set it up, I cannot get past the setup stage where Tbird attempts to log into my email at RCN.com. See image. I am using credentials which let me log into rcn webmail.
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Solution choisie

I think the incoming POP server has to be either pop.rcn.com on 110, connection security = none, or port 995, SSL/TLS security. The User Name should be the full address.

https://help.rcn.com/portal/articles/2136

Secure connections might require a downgrade in the version of TLS allowed by TB.

https://support.mozilla.org/en-US/questions/1350069

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sfhowes
sfhowes
  • Top 10 Contributor
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Solution choisie

I think the incoming POP server has to be either pop.rcn.com on 110, connection security = none, or port 995, SSL/TLS security. The User Name should be the full address.

https://help.rcn.com/portal/articles/2136

Secure connections might require a downgrade in the version of TLS allowed by TB.

https://support.mozilla.org/en-US/questions/1350069

Kieren
Kieren Auteur de la question
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Hi! Many thanks for your suggestions. Tbird is now running and downloading years' worth of emails from my provider.