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Thunderbird updates

  • 1 réponse
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par ARMAN KHAN

Bedfordfalls
Bedfordfalls
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Running Windows 10. Recent update I lost most of my pending and storage contents. My attempts to restore through Profile APPData not successful to the point I gave up. Old guy, not too computer literate. Now getting an update message when I start Thunderbird and after I decline I get the message that it "can't update to latest version, download fresh copy & we will help install." Again I have declined as I am reluctant to do this and lose more email files however as I choose not to update, I continue to get the messages every time I open Thunderbird which is annoying. I would like the original files back and update Thunderbird and have no more problems.

Running Windows 10. Recent update I lost most of my pending and storage contents. My attempts to restore through Profile APPData not successful to the point I gave up. Old guy, not too computer literate. Now getting an update message when I start Thunderbird and after I decline I get the message that it "can't update to latest version, download fresh copy & we will help install." Again I have declined as I am reluctant to do this and lose more email files however as I choose not to update, I continue to get the messages every time I open Thunderbird which is annoying. I would like the original files back and update Thunderbird and have no more problems.

Toutes les réponses (1)

ARMAN KHAN
ARMAN KHAN
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Uninstall Thunderbird now you are using (won't affect the profile folder), and download and run the installer for 60.9:

https://archive.mozilla.org/pub/thunderbird/releases/60.9.0/win32/en-US/

Check that you don't have some kind of 3rd-party software updater, e.g. Kaspersky, updating to 68.

Thank you asked Question Mozilla support

please reply back to me when resolved or not the problem.