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Unable to open READ MESSAGES

  • 5 réponses
  • 1 a ce problème
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  • Dernière réponse par christ1

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I am unable to open the READ MESSAGES Tab but I am able to compose and send a message. All other features seem to function. How to I read my messages?

I am unable to open the READ MESSAGES Tab but I am able to compose and send a message. All other features seem to function. How to I read my messages?

Toutes les réponses (5)

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What prevents you from opening Read messages?

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I haven't the foggiest. I click on read messages and nothing happens. A glitch in Thunderbird? Who knows

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I click on read messages

Please be more specific about what you're doing. Is 'read messages' a folder? Or one message which you were able to open before (hence 'read'), and cannot open anymore now? Multiple messages?

In case it helps illustrating the problem, please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

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When I open the Thunderbird application I am presented with a list of options one of which is READ MESSAGES. When I click on this option, NOTHING HAPPENS. I cannot see any of my messages, not a list, nothing. Its as if the link doesn't exist. I am however able to compose a new message. This is less than helpful as I am trying to get some pictures downloaded from a message that I was told that was sent to me but I have not been able to access any messages, new or old. The Inbox does not appear as a tab as it did previously so I have to assume that the list of options presented are folders...............

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Please post a screenshot.