Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Kaspersky plugins (safe money and secure keyboard) not responding after most recent update (51.0.1)...is there a fix?

  • 1 réponse
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par cor-el

claybuster
claybuster
more options

Kaspersky Safe Money and the Secure Keyboard were working fine up until this recent update a few days ago. Window in lower right of Safe Money pop-up states plugins are not enabled. When I check the plugins from the Firefox Menu, the plugins are there and they are enabled. I should get a green border around the Safe Money Secure Browser but it is an orange border and that indicates the browser is not as secure as it could or should be. Everything was fine until this most recent update. I am using Window Vista. Thank You. Any help appreciated.

Kaspersky Safe Money and the Secure Keyboard were working fine up until this recent update a few days ago. Window in lower right of Safe Money pop-up states plugins are not enabled. When I check the plugins from the Firefox Menu, the plugins are there and they are enabled. I should get a green border around the Safe Money Secure Browser but it is an orange border and that indicates the browser is not as secure as it could or should be. Everything was fine until this most recent update. I am using Window Vista. Thank You. Any help appreciated.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You will have to contact Kaspersky to see if they have an update for their Firefox extensions that is compatible with the current release. Note that new Firefox versions are available long in advance via the beta and nightly update channels, so companies that support the Firefox browser should have enough time to ensure that their clients aren't confronted with compatibility issues like you encounter.