Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

firefox update 49 hasn't been working. My computer is a Gateway model NV55C does it support this model?

  • 1 réponse
  • 1 a ce problème
  • 64 vues
  • Dernière réponse par FredMcD

since this afternoon that it was updated I started to have problems of videos and movies freezing, stopping, not loading or streaming interruptedly, firefox crashing or stopping, sites taking long to load like facebook and pinterest, even though I know that site (pinterest) takes long because of its pictures, but this time it was too much. so I wanted to know if it's my computer that has the problem, is it that I don't meet the requirement with some plugin (if so, which one), or is my computer model too old for the new version? Hope you guys can help me out so I can continue to use and enjoy firefox as before. thanks

since this afternoon that it was updated I started to have problems of videos and movies freezing, stopping, not loading or streaming interruptedly, firefox crashing or stopping, sites taking long to load like facebook and pinterest, even though I know that site (pinterest) takes long because of its pictures, but this time it was too much. so I wanted to know if it's my computer that has the problem, is it that I don't meet the requirement with some plugin (if so, which one), or is my computer model too old for the new version? Hope you guys can help me out so I can continue to use and enjoy firefox as before. thanks

Toutes les réponses (1)

v49 and 50 have been having problems.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: