Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

No plugins were found, want to check if up to date, netflix issue

  • 2 réponses
  • 1 a ce problème
  • 142 vues
  • Dernière réponse par soundwave

soundwave
soundwave

Plugins lists 3 plugins: Primetime CDM, OpenH264, and Widevine CDM. I click "check to see if your plugins are up to date", and it says no plugins were found.

Also, I have OpenH264 and Widevine set to Never Activate, and Primetime set to Always Activate. Also I have Play DRM Content checked. But when I try to play a video on netflix, the page stays blank and at the top of the screen it says "You must enable DRM" Huh? I thought that Netflix on windows firefox used Primetime CDM, and I have it enabled... When you ask Netflix support they say "try using Chrome browser" ...

Plugins lists 3 plugins: Primetime CDM, OpenH264, and Widevine CDM. I click "check to see if your plugins are up to date", and it says no plugins were found. Also, I have OpenH264 and Widevine set to Never Activate, and Primetime set to Always Activate. Also I have Play DRM Content checked. But when I try to play a video on netflix, the page stays blank and at the top of the screen it says "You must enable DRM" Huh? I thought that Netflix on windows firefox used Primetime CDM, and I have it enabled... When you ask Netflix support they say "try using Chrome browser" ...

Toutes les réponses (2)

philipp
philipp
  • Moderator

hi, netflix uses google's widevine drm module to playback media content. so if you have set it to "never activate" in firefox, you won't be able to stream video content there.

soundwave
soundwave Auteur de la question

Netflix help refers to the Adobe Primetime CDM. Did they used to use it and now they switched to Widevine?