Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

FireFox & Blackboard try to open a submitted Word document, screen shows Office 2013 Configuration Process why?????

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par DoctorRTM

DoctorRTM
DoctorRTM
more options

Office 2010 and Office 2013 are on my computer - when I use Chrome or IExplorer in Blackboard - I can open student papers fine in the "Protected View enabling editing" but not in FireFox - Word opens and the screen with Office Prof. Plus 2013 Configuration Process -and it takes forever and then it wants you to restart your computer - this is ridiculous and when it does restart and you are back again the same thing happens - it wants to forever CONFIGURATE Office 2013 - this does not happen in Chrome with BlackBoard or Edge or IE. What is wrong with FireFox?

Office 2010 and Office 2013 are on my computer - when I use Chrome or IExplorer in Blackboard - I can open student papers fine in the "Protected View enabling editing" but not in FireFox - Word opens and the screen with Office Prof. Plus 2013 Configuration Process -and it takes forever and then it wants you to restart your computer - this is ridiculous and when it does restart and you are back again the same thing happens - it wants to forever CONFIGURATE Office 2013 - this does not happen in Chrome with BlackBoard or Edge or IE. What is wrong with FireFox?

Toutes les réponses (2)

DoctorRTM
DoctorRTM Auteur de la question
more options

Firefox is no help at all with these issues - I am going over to Chrome and Edge as my browsers to rely on.

DoctorRTM
DoctorRTM Auteur de la question
more options

You absolutely correct. Chrome is becoming my browser of choice. So disappointed in FireFox.