Has anything changed with Firefox within the last 3 weeks or so?
About 3 to 4 weeks ago I started to have trouble staying logged in my account I have with a website that offers paid web TV. I have never had a problem with staying logged in. I log into my account, I choose a program I want to watch, say a 10 minute news cast. After watching this I click on another program I would like to watch next and the website tells me that I am logged out. So I log in again. The same spiel begins. Sometimes I log on and 10 seconds later I am told I am not logged in. I tried this with my IE11 and have no problems with getting logged out. However I really do not like using IE but love my Firefox. What do I need to change in my Firefox to solve this problem? Any ideas? Thank you!
Solution choisie
If you are in permanent PB mode then all cookies are session cookies that automatically expire when you close Firefox (i.e. ens the PB mode session). You will have to disable permanent PB mode to make a website remember you and if necessary open a "New Private Window" if you do not want Firefox to store personal data when visiting specific sites.
Toutes les réponses (4)
There has been an update and some updates to the extensions you have installed, however it looks like they are up to date.
The first place I would check is your cookie setting in this url about:preferences#privacy under History.
gardenpath said
About 3 to 4 weeks ago I started to have trouble staying logged in my account I have with a website that offers paid web TV. I have never had a problem with staying logged in. I log into my account, I choose a program I want to watch, say a 10 minute news cast. After watching this I click on another program I would like to watch next and the website tells me that I am logged out. So I log in again. The same spiel begins. Sometimes I log on and 10 seconds later I am told I am not logged in. I tried this with my IE11 and have no problems with getting logged out. However I really do not like using IE but love my Firefox. What do I need to change in my Firefox to solve this problem? Any ideas? Thank you!
guigs2 said
There has been an update and some updates to the extensions you have installed, however it looks like they are up to date. The first place I would check is your cookie setting in this url about:preferences#privacy under History.
Thank you for responding! I used to have the settings in History as:
Never remember history Always use private browsing mode Accept cookies from sites Accept third-party cookies: always Keep: until I close Firefox Clear history when Firefox closes
and it worked fine until the latest update which I believe I installed in the time frame mentioned in my above original question.
What should my settings look like so I stay logged in???
Solution choisie
If you are in permanent PB mode then all cookies are session cookies that automatically expire when you close Firefox (i.e. ens the PB mode session). You will have to disable permanent PB mode to make a website remember you and if necessary open a "New Private Window" if you do not want Firefox to store personal data when visiting specific sites.
I disabled PB mode and so far I have not had to log on over and over again!!! Thank you!!!