Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

can't download from shockwave.com

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par webcruiser

webcruiser
webcruiser
more options

I've been downloading games from shockwave.com for several days. Yesterday (12/5) I suddenly got the following error message when I clicked the download button for a game. It's not the largest file I've downloaded, and I had no trouble downloading it when I went through Internet Explorer browser. So far, I can still download files from other websites such as Amazon, but not from shockwave. I shutdown and rebooted my PC, cleared my Downloads folder, and cleared my History, but no change. Can anybody help? Thanks.

Request Entity Too Large The requested resource /services/download.jsp does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

I've been downloading games from shockwave.com for several days. Yesterday (12/5) I suddenly got the following error message when I clicked the download button for a game. It's not the largest file I've downloaded, and I had no trouble downloading it when I went through Internet Explorer browser. So far, I can still download files from other websites such as Amazon, but not from shockwave. I shutdown and rebooted my PC, cleared my Downloads folder, and cleared my History, but no change. Can anybody help? Thanks. Request Entity Too Large The requested resource /services/download.jsp does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Solution choisie

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
webcruiser
webcruiser Auteur de la question
more options

I verified that cookies are allowed from shockwave.com, cleared my cache, and removed all the shockwave cookies on my PC. i then tried to download again, and the download commenced with no problems at all. Thank you!