IMO, a bad idea. I have been having problems with the discourse site, too. So much trouble that I have given up on using that discourse website altogether. (How many times was the registration and login scheme changed since Discourse went live?)
Reddit works fine for me for Add-on questions, although it sucks in its own way as far as their software goes.
I wonder why Mozilla makes the entry barrier to a user getting support so high? Why not use "real" forum software and not use this pseudo social networking software such as what Discourse abns SUMO uses? Or maybe my perception is skewed due to my age? (College age when the conflict in VietNam was heating up and I enlisted in the Reserves to avoid the draft and probably getting sent there.)
But seeing that Mozilla is providing support for Firefox on a few social media web sites, and on Reddit, how about a place for Firefox users who feel more comfortable in a traditional forum setting? Like for Firefox users who first used the internet in the last century; like about the time that Netscape spun off the Mozilla open source schema.
And why can't this forum use a Firefox Account registration for users who come here the first time? I am well aware of the history of all the various separate registration schemes that Mozilla has had for the various Mozilla websites, but I surely expected that Mozilla Persona would be enabled for all Mozilla sometime in 2011. No wonder Persona never gained traction and users, when Mozilla never bother to enable it on their own websites until close to deciding to shut Persona down altogether. Mozilla comes up with all these good ideas and gets them working, and then lets them wither and die. Then it moves on to something new; rinse and repeat. Its like a company with ADHD.
Sorry for the rant, but this topic is a sensitive point for me. It sometimes seems that I have spent the better part of the last 11 years of my life providing support for Firefox users, while Mozilla has managed to provide little to no support for our (we support contributors) endeavors as far as good software we can use and making it easier for new users to get to where they can ask a question. It's just too damn hard to get support here for first time users and even for those users who don't use this forum on a regular basis. The bar for entry to AAQ is way too high and IMO by the time the new user gets to where they can actually "present their case" they are so damn frustrated that they are so angry that they "hit us with both barrels".
Ed
IMO, a bad idea. I have been having problems with the discourse site, too. So much trouble that I have given up on using that discourse website altogether. (How many times was the registration and login scheme changed since Discourse went live?)
Reddit works fine for me for Add-on questions, although it sucks in its own way as far as their software goes.
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I wonder why Mozilla makes the entry barrier to a user getting support so high? Why not use "real" forum software and not use this pseudo social networking software such as what Discourse abns SUMO uses? Or maybe my perception is skewed due to my age? (College age when the conflict in VietNam was heating up and I enlisted in the Reserves to avoid the draft and probably getting sent there.)
But seeing that Mozilla is providing support for Firefox on a few social media web sites, and on Reddit, how about a place for Firefox users who feel more comfortable in a traditional forum setting? Like for Firefox users who first used the internet in the last century; like about the time that Netscape spun off the Mozilla open source schema.
And why can't this forum use a Firefox Account registration for users who come here the first time? I am well aware of the history of all the various separate registration schemes that Mozilla has had for the various Mozilla websites, but I surely expected that Mozilla Persona would be enabled for all Mozilla sometime in 2011. No wonder Persona never gained traction and users, when Mozilla never bother to enable it on their own websites until close to deciding to shut Persona down altogether. Mozilla comes up with all these good ideas and gets them working, and then lets them wither and die. Then it moves on to something new; rinse and repeat. Its like a company with ADHD.
Sorry for the rant, but this topic is a sensitive point for me. It sometimes seems that I have spent the better part of the last 11 years of my life providing support for Firefox users, while Mozilla has managed to provide little to no support for our (we support contributors) endeavors as far as good software we can use and making it easier for new users to get to where they can ask a question. It's just too damn hard to get support here for first time users and even for those users who don't use this forum on a regular basis. The bar for entry to AAQ is way too high and IMO by the time the new user gets to where they can actually "present their case" they are so damn frustrated that they are so angry that they "hit us with both barrels".
Ed
