Over the past few days, I've been working on a client for Mozilla support that helps you find questions that you know the answer to. It guesses what category a question fits in, and keeps track of how many questions you answer (or not) in that category. Over time, it adjusts the list of questions it shows based on what you have answered in the past.
Link is http://palmeral.github.io/mozilla-support-reader/.
(performance isn't very good, so it can up to ~10 seconds for the questions to appear.)
I would really appreciate feedback on this, specifically:
- are the categories it assigns to questions correct?
- after using it for a bit, are the questions it shows relevant? (the sorting only changes when the page is reloaded, so you will have to reload the page for it to adjust the question list)
- How can the "troubleshooting information" section be improved?
- Are there any other features you'd like to see it have?
(Also, I need a name for it. If you have any suggestions, let me know.)
Over the past few days, I've been working on a client for Mozilla support that helps you find questions that you know the answer to. It guesses what category a question fits in, and keeps track of how many questions you answer (or not) in that category. Over time, it adjusts the list of questions it shows based on what you have answered in the past.
Link is http://palmeral.github.io/mozilla-support-reader/.
(performance isn't very good, so it can up to ~10 seconds for the questions to appear.)
I would really appreciate feedback on this, specifically:
* are the categories it assigns to questions correct?
* after using it for a bit, are the questions it shows relevant? (the sorting only changes when the page is reloaded, so you will have to reload the page for it to adjust the question list)
* How can the "troubleshooting information" section be improved?
* Are there any other features you'd like to see it have?
(Also, I need a name for it. If you have any suggestions, let me know.)
