Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää
Arkistoitu

I asked to retrieve my Username & pw but all I got was a "New sign-in to Firefox" auto-reply email. Do I have to make new Firefox accnt here for ea diff email?

Shadow110 replied
Yxxc12

I wanted to answer a question of a problem I had & solved in the past week but couldn't log-in & couldn't retrieve the log-in info in any emails from Firefox.... until I started asking this with a new account. So I have to make a new account every time I want to ask/answer something here from a different email account?

I wanted to answer a question of a problem I had & solved in the past week but couldn't log-in & couldn't retrieve the log-in info in any emails from Firefox.... until I started asking this with a new account. So I have to make a new account every time I want to ask/answer something here from a different email account?

Kaikki vastaukset (1)

Hi, usually you do not need to. As to why this happened I can not tell you as is not part of Firefox that Support works on. As Volunteers we are limited to trouble shooting the program only.