Latest Answers

• I am unable to reply to youtube comments on Firefox (I've checked, and have this same problem on Internet Explorer, but can on Chrome). Help.

  Did you try Resetting FireFox? [[Reset Firefox – easily fix most problems]]

• Search hijack by conduit

  I remember having the same problem and it annoyed me to no extent seeing the stupid search conduit page! It can only be fixed by removing the program that installed this extension…

• Firefox runs at 640 x 480. How do I get it to normal? This is my 4th install.

  Hello, Firefox on Windows is now following display scaling options which may render text larger on high resolution displays. There's more than one way to resolve this problem.…

• I have been unable to change my email address at americangreetings.com. They say I need to delete my browser's cache and cookies. I need help to do this.

  You'll find all the information you need in these links: Clear Cache: [[How to clear the Firefox cache]] Clear Cookies:[[Delete cookies to remove the information websites have…

• Why do I get 2 additional "new Tabs" when I first launch Fire Fox

  That's quite strange. Everything looks alright here. Is the 'browser.startup.page' value set to 1? I think cor-el's solution about deleting the user.js & pref.js should solve i…

• How do I delete my top sites

  You can delete the top sites on the New Tab page by clicking on the "X" in the top-right corner of the site to delete it from the page. Check this article for more information:…

• How do I find my open question in this forum?

  You can jump to the Question by clicking on the 'Post a Reply' Button present in the Email message.

• Why do I get 2 additional "new Tabs" when I first launch Fire Fox

  My bad! Sorry for the confusion and thanks for correcting me cor-el!

• Why do I get 2 additional "new Tabs" when I first launch Fire Fox

  Can you let us know what are the values of the following fields in about:config page? # browser.startup.homepage # browser. windows. loadOnNewWindow -- Note: This functionalit…

• Under about:config, my browser.download.lastDir keeps changing to C:\ from C:\Users\MyUsername\Downloads.

  I'm guessing that it has something to do with the user.js file or about:config page. It might be changing the default save location after you are save something. Did you try reset…

• My startpage has been replaced with http://search.snapdo.com/?st=ds&q=www.google.com what steps do I need to take to remedy this and secure ff please?

  The snapdo problem has been addressed before. You can find the solutions in this thread: https://support.mozilla.org/en-US/questions/937750?esab=a&s=snap.do&r=0&as=s

• I went to https://blog.mozilla.org/theden/2014/03/12/5-tips-for-firefox/ and now, everytime I start up this page comes up. I've used Command W, and I've clicked

  Did you try Resetting Firefox? [[Reset Firefox – easily fix most problems]]

• Firefox window doesn't turn on

  Can you please shed more light on this line? "There seems to be a problem with some setting files. When i moved them elsewhere, it worked" I didn't quite understand it. …

• Firefox shows windows from last time, how to clear last open tab?

  Try doing this: # Goto Tools>>Options and open the General Tab. # Look beneath the Startup Section and check the "When Firefox Starts:" Field. If it is "Show My Windows and Ta…

• i'm not able to open html file files in firefox after saving it .

  Did you try opening them by using: New Tab>>File>>Open File

• Whenever I open a new window of firefox a new tab opens with the new window. How do I get it to stop doing that?

  That's quite strange! Did you try resetting Firefox? You'll find all the information you need to reset it, here: [[Reset Firefox – easily fix most problems]] Let me know …

• Downloads saved to temp dissapear - can't find - losing hard drive space

  @Snowy19: Try to do this: # Goto Start Menu > All Programs > Accessories > System Tools > Disk Clean up # Select Drive where your "AppData>Local>Temp " is. This will generally…

• Downloads saved to temp dissapear - can't find - losing hard drive space

  So what exactly do you need help with? Is it seeing the files? Or do you want to delete them to recover some hard drive space?