Showing questions for topic:
  • Crashing and slow performance

Synchronisation became very slow

Hello on my Samsung S24 synchronisation of email became very slow for a few days. I trier to réinstall TB but it did'nt change anything. Do you please have any idea whe… (read more)

Hello on my Samsung S24 synchronisation of email became very slow for a few days. I trier to réinstall TB but it did'nt change anything. Do you please have any idea where could be the bug and the way to fix it ?

Open 2 21

Very Slow to upload emails from the server

Since the latest update, the uploading of new emails from the server can take minutes to hours. I know the emails are on the server, because I can see them by logging on… (read more)

Since the latest update, the uploading of new emails from the server can take minutes to hours. I know the emails are on the server, because I can see them by logging onto my email client on my iPad. Why has Thunderbird suddenly become very frustrating to use? An example which just happened - I was required to enter a 6 digit code to be able to confirm my account before I could submit this question. I waited, and waited and waited to see this code in my Inbox. Finally I went to my iPad to get the code, so I could submit this question. It was there as I expected, but not in my Thunderbird Inbox for another 10 minutes. This is happening far too often, so I am contemplating finding another email program which is not so frustrating.

Open 20

Why has T-bird suddenly begun compacting my Inbox when I delete a message?

Once I delete a message, T-bird (147.0.4 on W11 Pro) begins compacting, and then I'm stuck until it's done. This is new behavior. Previously the system compacted occasio… (read more)

Once I delete a message, T-bird (147.0.4 on W11 Pro) begins compacting, and then I'm stuck until it's done. This is new behavior. Previously the system compacted occasionally, but now it's every single time I delete something from the inbox (which happens frequently during the day, of course, sigh).

Anyway, many thanks in advance for help/guidance and if it matters, I'm one of those who contributes monetarily for use versus freeloading. Also, no, we don't believe updating to the latest version is productive for our situation so I hope this is not the solutuion. -- Regards,

حل شده 8 13

Slow Email

My email is very slow since I moved it to my new Dell laptop, sending, reading new messages, deleting and moving, NOT old messages. It was also slow on my old tower PC,… (read more)

My email is very slow since I moved it to my new Dell laptop, sending, reading new messages, deleting and moving, NOT old messages. It was also slow on my old tower PC, but not this slow. I might leave Thunderbird if this continues. Not worth my time. Thank you!

Open 29

how do i make firefox use less power/memory(ram)

HI i have an ASUS-VivoBook laptop that has an intel i5 10th gen and geforce mx250 with 8gb ddr4 ram when i use firefox it uses about 550 mb ram alone on one page only is … (read more)

HI i have an ASUS-VivoBook laptop that has an intel i5 10th gen and geforce mx250 with 8gb ddr4 ram when i use firefox it uses about 550 mb ram alone on one page only is that supposed to happen ? if not how can i reduce my ram usage and power usage from settings and thank you for this amazing web browser i realy like the animated castle town from deltarune theme i am never going back to chrome THANKS ALOT

Open 1 35

firefox

Dlaczego FIREFOX spowalnia i często karty się samoczynnie przeładowują? Nie zdążysz jednego artykułu przeczytać i się wszystko odświeża, cały czas się odświeża. Na konkur… (read more)

Dlaczego FIREFOX spowalnia i często karty się samoczynnie przeładowują? Nie zdążysz jednego artykułu przeczytać i się wszystko odświeża, cały czas się odświeża. Na konkurencyjnych przeglądarkach MICROSOFT EDGE i AVG SECURE BROWSTER cały czas działające odświeżanie nie występuje !!!!!

Open 1 38

Compaction pop up window reappears every few minutes

Hello everyone. Thanks for all your support. A few weeks ago I started noticing a pop up window was occurring every (approx) 5 minutes in Thunderbird suggesting that I r… (read more)

Hello everyone. Thanks for all your support.

A few weeks ago I started noticing a pop up window was occurring every (approx) 5 minutes in Thunderbird suggesting that I run a compact to save 992MB. I assumed this would stop happening after a few weeks and a few updates from Mozilla, but the problem has remained, so I'm coming here to ask about it.

Context: I'm on Windows 11. I have multiple email accounts that my Thunderbird reaches out to. At least one of the accounts is retired so reaching out to its historical server fails.

Reproducing: For me to reproduce it, I run the compact. Quit Thunderbird. Start Thunderbird. It reports 992MB can be freed. I let it compact. The main inbox disappears and reappears. I wait a few seconds and restart Thunderbird. It again tells me that it can save 992MB by running a compact.

What I've tried: I've tried repair on the inbox folder of the account I'm typically in. That didn't help. I have many other folders across many accounts and not tried to repair any other folders. I've searched the Mozilla help system.

Logs: It seems to me that a compact is probably failing but I don't know where to look for evidence of the failure.

Open 11 118

firefox is getting unusable

henn typing website keeps going to about blank/ crashes all time/ locks up unable to open sites like home depot/autozone xtra slow respondes. must be time to use somethi… (read more)

henn typing website keeps going to about blank/ crashes all time/ locks up unable to open sites like home depot/autozone xtra slow respondes. must be time to use something else firefox has gotten unusable

Open 1 47

Message "because another operation is in progress"

Whenever I start Thunderbird, I get messages such as that some mailboxes cannot be compacted and some filtering cannot be done "because another operation is in progress".… (read more)

Whenever I start Thunderbird, I get messages such as that some mailboxes cannot be compacted and some filtering cannot be done "because another operation is in progress". Why is this? How can I prevent it? It is a nuisance having to go and chase down and correct the filtering that has not taken place.

Open 3 33

Firefox won't open or take too long to open apps.

‘In Firefox apps take too long to open or don't open at all. I'm nearly ready to jump to Safari permanently. Been ongoing for nearly a year. Why haven't you fixed it?’ fo… (read more)

‘In Firefox apps take too long to open or don't open at all. I'm nearly ready to jump to Safari permanently. Been ongoing for nearly a year. Why haven't you fixed it?’ for ‘Firefox for iOS’

Open 23

メールアドレス入力時の自動補完が表示されるまでが遅い

新規メールを作成して宛先を入力する時、メールアドレスを少し入力するだけで自動補完してくれるのですが その自動補完が入力から表示されるまで約10秒程度かかっている。 Thunderbirdバージョン149.0.1 「設定」≫「編集」≫「アドレス入力」の設定は以下の通り。 ☑ローカルのアドレス帳 ☐LDAPサーバー ☑メール送信時に受信者を次… (read more)

新規メールを作成して宛先を入力する時、メールアドレスを少し入力するだけで自動補完してくれるのですが その自動補完が入力から表示されるまで約10秒程度かかっている。

Thunderbirdバージョン149.0.1 「設定」≫「編集」≫「アドレス入力」の設定は以下の通り。 ☑ローカルのアドレス帳 ☐LDAPサーバー ☑メール送信時に受信者を次のアドレス帳に自動で追加する:記録用アドレス帳 アドレス帳の初期表示ディレクトリー:最後に使用したディレクトリー

メールアドレスを自動補完する際に、どういった検索をかけているのか。 同様の症状が出た方はいればどうやって解決したのか。

有識者の方々、ご教示ください。

Open 47

Resetting the index

Sometimes the index becomes too large, making searching very difficult. The solution is to reset the index, which involves deleting the global-messages-db.sqlite file. Af… (read more)

Sometimes the index becomes too large, making searching very difficult. The solution is to reset the index, which involves deleting the global-messages-db.sqlite file. After Thunderbird rebuilds the index, searching is simpler and faster. Adding a menu or an automatic database reindexing process would be a significant improvement!

Open 1 68

probably time to ditch it completely

Well, I just updated and still have the same problems. This browser is simply impossible to use; I can't even throw it away and forget about it: it can't load a single pa… (read more)

Well, I just updated and still have the same problems. This browser is simply impossible to use; I can't even throw it away and forget about it: it can't load a single page without getting stuck halfway through, after which the app freezes and has to be interrupted, unloaded from memory, and only then (maybe) will the page load! It's been like this for six months now. It's probably time to ditch it completely!

Open 3 77

Thunderbird repeatedly downloads all message headers and often declares that a folder is inaccessible

I have the following very frustrating symptoms: 1) Thunderbird will frequently decide that it does not have the headers for a particular folder, and will reload them. Th… (read more)

I have the following very frustrating symptoms:

1) Thunderbird will frequently decide that it does not have the headers for a particular folder, and will reload them. This is in spite of the fact that I had all the headers the last time that I used the program, and I have not restarted Thunderbird or the computer (although I may have put it to sleep). In one specific case, I clicked on my Inbox, and TB started a "compact" operation, and then it started to download *all* of the headers. Eventually it produced an error message for the compaction: " The folder ‘Inbox on williamatwood41@gmail.com’ could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

2) Thunderbird will often state that a summary file cannot be opened: "Unable to open the summary file for Drafts on william.atwood@concordia.ca. Perhaps there was an error on disk, or the full path is too long." I have seen this for the Drafts folder, for the Inbox folder, for the Sent folder, and for arbitrary folders that I had previously opened successfully.

3) One day, I clicked on a folder that contained 6116 messages. I saw it download all of the headers. Then the right panel declared "No message found."

The next day, I clicked on the same folder. While downloading the headers, TB listed the low-numbered messages on the right side (upper panel), and then switched to the most recent message once all the headers had been downloaded. So, the behavior changed from one day to the next.

All of this seems to have started when I placed a restriction on the length of time that messages are synchronized. This was done because I was running out of disk space on my 250 GB disk. I subsequently replaced this disk with a 500 GB disk, but have not (yet) relaxed the constraint, because I wanted to get to the bottom of the problem.

My best guess is that setting the disk space limit has triggered some misuse of a pointer, which is resulting in the garbage-in, garbage-out syndrome. However, I could be way off.

I would be very happy to work with anyone on the TB team, and invoke whatever debugging tools are necessary (under direction) to find the root cause of this error.

Open 3 70