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Unable to make Purchases on Firefox

Hello. I frequently shop at particular store and have never had a problem. Now, it's off and on. One order will go through with the help of their customer service (doin… (read more)

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

Asked by Janice Viescas 2 روز قبل

Last reply by Denys 3 ساعت قبل

No audio

No matter what settings I change, I still can't get audio to play from Firefox. I can use other browsers and get audio so I know it’s not my computer. I’ve even tried to … (read more)

No matter what settings I change, I still can't get audio to play from Firefox. I can use other browsers and get audio so I know it’s not my computer. I’ve even tried to uninstall firefox and install the newest version with no luck on getting my audio issue resolved. If anyone has any advice for me, it’d be greatly appreciated

Asked by lugoedward31 6 ساعت قبل

Last reply by jonzn4SUSE 3 ساعت قبل

audio playback on certain sites

I take guitar lessons on line and the audio for the lessons has suddenly defaulted to muted and I can't unmute it even with repeated attempts. The speaker icon is x-d out… (read more)

I take guitar lessons on line and the audio for the lessons has suddenly defaulted to muted and I can't unmute it even with repeated attempts. The speaker icon is x-d out. I've rebooted, gone out and back in to the site and tried it on another browser where it worked fine. Firefox is my preferred. What can I do?

Asked by heathboyervt 18 ساعت قبل

Last reply by jonzn4SUSE 16 ساعت قبل

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (read more)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Asked by abd3mobaraki 1 ماه قبل

Last reply by jonzn4SUSE 1 روز قبل

Picture Verification

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When click… (read more)

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When clicking on the correct pictures, it comes back a repeats another picture.

[email removed]@yahoo.com

Asked by soular21804 2 روز قبل

Last reply by Denys 1 روز قبل

Outdated installation instructions

Your instructions for migrating passwords from Safari to Firefox are outdated, ex.: there is no "Preferences" option, and no "..." to export My Safari version on Macbook… (read more)

Your instructions for migrating passwords from Safari to Firefox are outdated, ex.: there is no "Preferences" option, and no "..." to export

My Safari version on Macbook Pro is: Version 18.5 (20621.2.5.11.8) And my Macbook Pro runs: Sequoia 15.5

Asked by pargiec 2 روز قبل

Last reply by Denys 1 روز قبل

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 6 روز قبل

Last reply by drdata 1 روز قبل

unable to access channel 4

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a… (read more)

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a different browser. after dozens of attempts it has let me in for the last few days. Today it does not

Asked by Catherine Veyriere 2 روز قبل

Last reply by jonzn4SUSE 2 روز قبل

No paste as image in Outlook Web Access

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox t… (read more)

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox there's no option like this.

Safe mode (troubleshooting mode) doesn't fix this. Ctrl + V or Shift + Ctrl + V doesn't fix it. Shift RMB to get Firefox menu does show Paste and Paste without formatting but it doesn't paste any inline image.

I've attached a screenshot of Edge and Firefox with the Outlook context menu and Firefox context menu.

Firefox version: 140.0.4 (64-bit) Edge version: 138.0.3351.83 (Official build) (64-bit)

Asked by BlorgPidgeon 4 روز قبل

Last reply by jscher2000 - Support Volunteer 2 روز قبل