Firefox Community Forum

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

I can't sign in to gmail as I used to for years. (It works ok when I use Private Browsing, but that's inconvenient.)

WHAT USED TO HAPPEN: when I was at the sign in page, my password manager (Dashlane) filled in the username and then a screen asking to use the passkey. I said yes, and got in to Google with no problem.

NOW: the password manager fills in my username (my name at gmail.com) and when I hit "NEXT" in the sign in field I get email or phone l.com When I click in the field that disappears and my username appears. When I hit NEXT it goes back to "email or phone l.com". Same when I hit return. Same when I enter my phone number. SO maybe it's Dashlane (my password manager)? But when I disable that and TYPE my username (or phone number) in the field, same stuff happens.

BUT when I use a private browser window, the gmail sign in works as before, and so that's what I've been using -- but it's not convenient having 2 windows open. Before it was just a tab in one window. What changed? Why? Can I change it back? Thanks!

I am running Windows 11 Pro and Firefox 147. Beginning the second week of Feb, Chase bank will not allow me to log into their system. They say I have to have Windows 10 or higher and Firefox 128. I am running 147. What else can I do?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

How do I roll back an update that is not working on my system? I am very displeased with Firefox overall. You are a memory hog and no settings that I try help. Now, when I open a new tab Firefox freezes and I often have to close and restart, sometimes more than once. You are pushing me away from your product. I am now looking for a browser that is user friendly and compatible with my older computer (windows 10 is the most upgraded OS I can use). I hope to hear from you with a resolution soon.

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

Hi,

My Firefox had auto updated to the newer version with AI built-in and auto-enabled, which meant the browser would crash EVERY. SINGLE. TIME. I would launch it.

For perspective, I am running an old Lenovo Thinkcentre mini PC with an Intel i5 6th gen and 16gb of ram; its got Windows 11 installed, and always running out of memory with the simple things like browsing and word processing. This is NOT a PC or use-case that needs or warrants AI.

So, I uninstalled Firefox (149) and installed the latest version WITHOUT AI built-in (147).

I then synced my profile, and things ran fine. An hour passed, and then i kept getting an error, saying my profile was created with whatever and I need to create a new profile.

So, I created a new profile and synced, again, and I got the error, AGAIN...

I'm about to boycott Firefox on all the devices I control, and opt for an older version of Opera or something more obscure, so that I don't have to deal with this nonsense.

I've been having this problem for about 10 years. It was raised in this thread but never solved.

When I launch Firefox, several recent bookmarks that had been at the bottom of a folder have moved to the top of the folder.

Moderator note: This question has been edited to correct the formatting.

Since the last update or two, cookies are filling up crazy fast - especially from Facebook - and I'm barely on it even these days. AND, I am not surfing other sites either, just working (claude/chatgpt only mostly).

https://snipboard.io/9uRi0v.jpg

Yet - this is JUST from today. How on earth is this possible??

I can't block cookies because things won't work the same - but this is ridiculous to have to empty everything constantly/daily.

What changed? Can you guys please fix this?

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

so i had a bunch of bookmarks saved, and when i logged in today they are gone, replaced with a message For quick access, place your bookmarks here on the bookmarks toolbar. manage bookmarks (link)

so when I use the link I cant restore bookmarks, cant seem to save new bookmarks, and the FAQ section isnt helping, some of the stps they talk about are greyed out in my version, so I cant click on them etc.

Is this a windows 10 issue? Am I the only one having this problem?

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had scam attempt just before no audio issue...not sure if that problem.

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

For the last couple of days, the address bar on the web apps that I've installed to my taskbar has been shrunk to about a third its usual length. I don't have flexible space put anywhere on my toolbar, and the problem is only on the sites I've put in the taskbar, not in regular browser windows. Is there a way to fix it, and get it back so it reaches all the way to the extension icons?

I'm using Firefox 147.0.1 on Windows 11, Version 25H2, Build 26200.7623, if that helps