Firefox Support Forum

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

I've reinstalled my Windows and once I logged into Firefox and synced my data, I got the wrong bookmarks from years ago, most stuff are of my brother. I tried restoring them, but I only got the date of today which is completly empty. My history looks right, so I guess this is the right account. They're really important, what do I do?

On my laptop, all my Bookmarks greyed out. They're there, but clicking on them does nothing. There's no URL for any of them. On my IPhone I pressed sync and on my lsptop Mozilla pressed sync, but no success. How do I get them back? (There's thousands!)😳

Hi there,

I just got some message saying that my Firefox version needed to be updated and by hastily taping on the ok button I did it without noticing that it had done it to a newer version no longer supported by my Mac OS.

I wanted to go back to the most recent version still supported by El Capitan 10.11.6, so I installed again the 78.10.0ESR and now all my browsing history from many years back is gone.

Could you please help me getting my history back?

Going through internet through several hours didn't bring any good solution to my problem.

Thanks on advance.

I want to add the Bookmarks to my Browser page. The schematic says I need to press the Toolbar button, but on my latest version of Firefox there is no Toolbar button. Then I have another problem with your instructions. I had to Download something called Filelink. It directed me the Preference section on my menu under More Tools. Accept there is no such thing on my version of Firefox. I have to send a video of about 54 seconds to someone via Thunderbird email, so need to know how I'm going to do it.