Why am I getting the message "this website is slowing your computer." Windows OS. Firefox is my Browser.

Why am I getting the message "this website is slowing your computer." Windows OS. Firefox is my Browser. One specific website that creates this problem is wordfm.com a lo… (read more)

Why am I getting the message "this website is slowing your computer." Windows OS. Firefox is my Browser. One specific website that creates this problem is

wordfm.com

a local radio station that I listen to on terrestrial radio and go to if I want to follow up on particular story or program. I usually need to turn my computer off because I cannot navigate the site or open or close it.

Thanks for any help you can provide. Please email to [edited email from community support forum].

Asked by RAC 2 روز قبل

Existing Firefox windows not visible

Firefox has "Open previous windows and tabs" ticked in Settings. I had to force restart MacOS, and upon starting Firefox again my existing windows are invisible. They are… (read more)

Firefox has "Open previous windows and tabs" ticked in Settings. I had to force restart MacOS, and upon starting Firefox again my existing windows are invisible. They are shown in the Window menu and when right-clicking the Firefox icon in the MacOS dock, however when I select one of the windows it does not become visible. Command+` does not show the windows either.

I can however open new windows.

I tried renaming xulstore.json per this old article with no effect.

How can I make the existing windows visible again?

Asked by Damon 5 روز قبل

Over a decade of use coming to an end....

It is with deep regret to inform you of my discontinuation of the use of Firefox. My issues began at the beginning of February this year and have continued and compounde… (read more)

It is with deep regret to inform you of my discontinuation of the use of Firefox.

My issues began at the beginning of February this year and have continued and compounded to the point that I cannot continue its use. The issues are constantly logging me out of my account, disabling ALL my bookmarks and the loss of well over a hundred passwords. I have followed every help article and community forums help links and to no avail I'm still dealing with all the same issues. I've have to restore my links every time I'm logged out of Mozilla. Their are no passwords to restore except for the Mozilla account I just had to log back into.

Again, I do regret discontinuing its use. I have used this browser for well over a decade and I am not one for changing anything at this point in my life. I'm 67 and having to switch is indescribably painful. I actually think your integration of AI functions are the problem. Everything was just fine before that was introduced.

If you have any comments, please feel free to email me at my former account email address.

Farewell old friend.....

Asked by Woof 1 هفته قبل

Firefox doesn't start and having many problems when it does.

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. … (read more)

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

Asked by Jim L 2 هفته قبل

Last reply by Jim L 1 هفته قبل

various GUI elements crash the program if they are displayed more than once

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program some examples: -menu bar menus -the menu button -context menus (website… (read more)

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program

some examples: -menu bar menus -the menu button -context menus (websites with their own context menus do not do this) -preview tooltips

I've tried disabling extensions, turning hardware acceleration off and on and disabling AI to no avail. Disabling the preview tooltips 'worked' but I'd prefer not to disable everything here. Are there any other settings that might help?

Asked by Bwitty03 2 هفته قبل

Last reply by TyDraniu 2 هفته قبل

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; st… (read more)

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

Asked by piping34191 3 هفته قبل

Last reply by Jena 2 هفته قبل

  • حل شده

I can't click the URL field, neither the shield icon nor any icon next to it

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it w… (read more)

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it went OK. But with the latest update, again, the same symptom occured and persists: I am on MacBookPro, so I manage to Command+any command key.

How can I restore and click on URL field, copy URL, or reload the URL address again? OF course, I need to use other icons for each function.

Asked by mw Omotecho 3 هفته قبل

Answered by mw Omotecho 3 هفته قبل

The Adobe Firefly website does not work with Firefox.

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing t… (read more)

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing the Windows file system, nothing happens ... There's no error message, but the file isn't uploaded. Of course, this site works perfectly with Opera or Edge... On the Adobe forums, many users have the same problem with Firefox, and Adobe's response is always the same: change browsers ! Thank you for keeping me informed about the resolution of this problem, as I don't want to change browsers ! My email address is [edited email from community support forum]

Have a great day, Sincerely,

Mr. Fernandez

Asked by sixaplus 3 هفته قبل

Last reply by Denys 3 هفته قبل

Prioritized mail notifications

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the … (read more)

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the screen?

Asked by bigstick4439 3 هفته قبل

Last reply by Denys 3 هفته قبل

how can I undo the recent update to my FIREFOX account?

I tired to log into my FIREFOX account by my usual way which is tapping the logo. A new screen ask for permission to make changes to my FIREFOX website. although I said … (read more)

I tired to log into my FIREFOX account by my usual way which is tapping the logo. A new screen ask for permission to make changes to my FIREFOX website. although I said NO , it continued to install UPDATES and UPGRADES that I do not and that I am unable to undo.

I have tried to restore or or recover my former FIREFOX WEBSITE , BUT NOTHING SEEMS TO WORK. I think the changes are the the results of an AI takeover.

i switched from MICROSOFT EDGE to FIREFOX when things like this began to happen.

Please , help me retrieve my former FIREFOX website. I spend a lot of time on it, and I HATE the "UPGRADES?"!

Asked by paw4309b1 1 ماه قبل

  • Archived

Performance and Connectivity

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues: Flux AI & Diagramming AI … (read more)

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues:

   Flux AI & Diagramming AI Performance Warnings
       Issue: When accessing Flux AI or Diagramming AI tools, Firefox displays a warning message stating, "This site is slowing down Firefox."
       Observed Behavior:
           Delayed response times or freezing when interacting with these tools.
           High CPU usage (observed via Task Manager) when the tools are active.
       Expected Behavior: Smooth operation without performance degradation, as seen in other browsers (e.g., Chrome or Edge).
   CMS Sign-Out Failure
       Issue: Unable to sign out of my Content Management System (CMS). The action either freezes or refreshes without logging me out.
       Troubleshooting Attempted: Cleared cache/cookies, disabled extensions, tested in Safe Mode—issue persists.
   ChatGPT Menu Error
       Issue: Clicking the three-dots (⋮) menu in ChatGPT triggers an error instead of displaying options.
       Error Context: Mentions "Flux AI," suggesting a possible conflict or integration failure.

Asked by basitaliaps 11 ماه قبل

Last reply by jeff-g 11 ماه قبل

  • حل شده

bookmarks

can not resolve repeated problem : "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security… (read more)

can not resolve repeated problem : "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Cánt not find "Refresh"

Asked by kngo161 1 ماه قبل

Answered by Denys 1 ماه قبل

Closing a tab doesn't actually close the browser visit

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was… (read more)

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Asked by Quetz 2 ماه قبل

Last reply by dessertdish 2 ماه قبل

When using Firefox, images are repeated on each additional screen when sliding 3 fingers on trackpad

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2 When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is… (read more)

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2

When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is duplicated on each additional screen image loaded making the use of multiple screens virtually useless.

[edited email from public community support forum]

Asked by 75qsfjzcbc 2 ماه قبل

Last reply by Mike Kaply 2 ماه قبل

clicking on arrow in circle doesn't do anything

Good day, I don't know if this is related to the latest version of Firefox that was installed within a few days. When I'm in a "reel" and I click on either the face or th… (read more)

Good day, I don't know if this is related to the latest version of Firefox that was installed within a few days. When I'm in a "reel" and I click on either the face or the arrow in the circle, nothing happens. Other times when i'm at an item, the same thing happens. I've rebooted my system: Mac Mini (running Ventura 13.7, 3.6 GHz Quad-Core Intel Core i3, 8 GB 2667 MHz DDR4 memory). Firefox V: 147.0.1 I've swapped my mouse with another known to work, with the same problem.

Tonight I ran Facebook on my iPad (V: 18.7.2 - 7th gen.) and everything worked.

Could the updated Firefox have a problem?

Regards, Al Al Porter [edited email from community support forum]

Asked by alcporter 2 ماه قبل