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Bookmarks not saving into toolbar folders

Firefox is not allowing me to save bookmarks into my toolbar folders. Is there a limit as to how many can be saved into a toolbar folder? This has been going on for ove… (read more)

Firefox is not allowing me to save bookmarks into my toolbar folders. Is there a limit as to how many can be saved into a toolbar folder? This has been going on for over a month now. I use a VPN. Is the VPN causing an issue?

Asked by m.dedrick1 4 روز قبل

"Your Firefox has been updated" message won't go away

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home sc… (read more)

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home screen does not appear unless I click the "home" icon. This is frustrating, because the update message just won't go away.

The URL for that irritating message is: https://www.mozilla.org/en-US/firefox/135.0/whatsnew/?oldversion=134.0.2&utm_medium=firefox-desktop&utm_source=update&utm_campaign=135

I've attached a screenshot to show this, hoping you can suggest a way to fix the issue.

Asked by peithmans 6 روز قبل

Last reply by peithmans 4 روز قبل

unable to login with google workspace

Hi, I have used Firefox regularly for years to login to my sjsu university account (google workspace) with the DUO security software. But for several days now I have be… (read more)

Hi, I have used Firefox regularly for years to login to my sjsu university account (google workspace) with the DUO security software. But for several days now I have been unable to login: I get "Unable to sign in" error message. At first I thought the system was down, but it's been days now and I can use other browsers to login just fine. I have cleared my cache completely and restarted the computer several times (Dell XPS laptop with Win10). Even weirder, I can login fine with Firefox on my other PC laptop (Win 11).

Can you please help?

Asked by SLG 4 روز قبل

Credit card autofill disappeared?

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my c… (read more)

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

Asked by allysonbvieira 5 روز قبل

Youtube player does not appear, only showing white

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing… (read more)

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing. No matter what video I click, the same thing happens. The only workaround I have found is that if I go to a page with an embedded youtube video, and click the "watch on youtube" link that appears in it, it will load a youtube page that can play videos normally. I can use that page to navigate youtube and it will operate normally. However if I type in youtube.com or get to the site some other way, the issue happens where it is only white space. It is very frustrating.

Asked by verdant.rivertree 5 روز قبل

Last reply by verdant.rivertree 5 روز قبل

When I click on a txt file Firefox no longer opens the file

When I open a web page that has a txt file, normally I could click the txt file and open it. Firefox no longer opens the txt file, it opens the page in another tab. … (read more)

When I open a web page that has a txt file, normally I could click the txt file and open it. Firefox no longer opens the txt file, it opens the page in another tab.

Asked by phil145 5 روز قبل

I can no longer access my ATT Yahoo email after the latest Firefox update, it works fine on Chrome

Hello! On 2/7/25, upon turning on my computer and opening up Firefox, my ATT Yahoo mail will no longer load onto Firefox. It takes me to the login screen, then I am imm… (read more)

Hello! On 2/7/25, upon turning on my computer and opening up Firefox, my ATT Yahoo mail will no longer load onto Firefox. It takes me to the login screen, then I am immediately logged out. I am able to fully access ATT Yahoo email on Google Chrome. Can you please help me get the functionality back on Firefox? It is my preferred Internet browser, but if I can't get my email on it, then I'd just stop using it and only open Chrome. Thank you for your kind assistance.

Asked by hfcheer 5 روز قبل

manage account link does not work and profile pic won't populate

In the password login page in the upper right hand corner the manage account link takes me to "session expired" and my profile pic will not populate and my display name i… (read more)

In the password login page in the upper right hand corner the manage account link takes me to "session expired" and my profile pic will not populate and my display name is not displayed.

Any ideas why this might be happening?

It was fine and was displaying all the info and my old profile pic except I just went through a legal name change for gender affirming reasons (mtf) and when I changed it, it went blank and stopped functioning properly. It shows the new email only and clicking on that takes me to a "session expired"

https://accounts.firefox.com/settings?context=oauth_webchannel_v1&entrypoint=password-manager&uid=3d83334e2df54c189af324e342703f91&email=katophile6%40proton.me

I have to strip off everything but https://accounts.firefox.com and then sign in. ANd it lets me in.

But I see that I'm not signed into the browser and when I try, I used the auth code and it says bad request.

So since I changed my account name, I'm now locked out.

Asked by Kitty Fitz 6 روز قبل

Last reply by Kitty Fitz 5 روز قبل

Bookmarks are missing

I have the same problem as in jimkimbroughjr 1/30/25, 9:13 AM message about bookmarks. I have tried the steps in the response, and they do not work for me. My bookmarks … (read more)

I have the same problem as in jimkimbroughjr 1/30/25, 9:13 AM message about bookmarks. I have tried the steps in the response, and they do not work for me. My bookmarks disappeared this afternoon, although they were all there this morning. I went to some sites I remembered, and only one had the blue star in the menu bar. Trying to recover the bookmarks through Settings did not work, even when I saved a bookmarks backup file to HTML and tried to import that. Troubleshooting information should be below. I had to use the manual method and I hope I copied and pasted the data correctly. Back to the bookmark problem: Now what?

Asked by Frederick Ewing 6 روز قبل