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Firefox crashes

  • 1 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط cor-el

ajstein612
ajstein612
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firefox closes before it even opens. shows the crash report screen and will not open. i think it has something to do with Norton, but I can not determine what would have changed to make that happen.

firefox closes before it even opens. shows the crash report screen and will not open. i think it has something to do with Norton, but I can not determine what would have changed to make that happen.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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That looks like a problem with Norton software (coffplgn.dll; Norton Confidential).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).