Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

google results

more options

Hi, Using Firefox as browser and Google as Search engine if I search the sentence "staten island vet group reviews" I receive back a link to my website BUT under the description of my website, appear 4 other links. the first three links are good, the fourth isn't good. It appears like a name of our old colleague who appears no longer into the website. How is it possible? the phisical link is ok, but the page doesn't contain any reference at our ex colleague, and it has a different name and a different title. How can I solve this issue?

I'm writing you because no other browser has this kind of link. thank you for your attention. Marco

Hi, Using Firefox as browser and Google as Search engine if I search the sentence "staten island vet group reviews" I receive back a link to my website BUT under the description of my website, appear 4 other links. the first three links are good, the fourth isn't good. It appears like a name of our old colleague who appears no longer into the website. How is it possible? the phisical link is ok, but the page doesn't contain any reference at our ex colleague, and it has a different name and a different title. How can I solve this issue? I'm writing you because no other browser has this kind of link. thank you for your attention. Marco

All Replies (4)

more options

Could you capture a screen shot of the results you get? I don't know how to correctly recognize the link that you see. This article has tips on that: How do I create a screenshot of my problem? Please cut out or blur any sensitive information in the image before attaching to your reply.

Here's what I see for comparison (ignore the block buttons, that's an add-on).

Also, you may want to try it both logged into Google and logged out; using a private/incognito window may help in hiding your identity from the page. This sometimes gives you different results.

more options

Here's a comparison screenshot from Google Chrome.

more options

Google has a forum to raise concerns about search results here: https://productforums.google.com/forum/#!forum/websearch

You are free to repost the above screenshots over there for discussion if they're helpful.

more options

Hi Jscher2000, thankyou for your help. Attached there is capture screen with the highlighted corrupted link. If you click on the link you will open a page about Lisa Fiorenza and not about Natalie Lucyk. The page of Natalie was edited when she gone away, after some days I modified again that page, to give to Lisa her personal page. All it happened a lot of months ago.

I will check the Google forum too. Thank you agin. Marco