Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

'email link' does not work with exchange or 365 in version 34.0.5 - it keeps sending me to an add account page and then tells me the page is already added

  • 2 پاسخ
  • 2 have this problem
  • 5 views
  • آخرین پاسخ توسّط Paul Wileman

more options

Emailing links directly from firefox using my business email used to be easy but now using windows 8 (and currently firefox v 34.0.5) I keep getting sent to a page requesting that I add my email account (exchange, office 365). However when I do this it just says that this account is already added and does not give me any other options. I have also tried adding Outlook and Exchange active sync and the result is the same. Can anyone advise please? If I open the same pages in internet explorer I can email the link without any issues but firefox is my preferred browser.

Emailing links directly from firefox using my business email used to be easy but now using windows 8 (and currently firefox v 34.0.5) I keep getting sent to a page requesting that I add my email account (exchange, office 365). However when I do this it just says that this account is already added and does not give me any other options. I have also tried adding Outlook and Exchange active sync and the result is the same. Can anyone advise please? If I open the same pages in internet explorer I can email the link without any issues but firefox is my preferred browser.

Chosen solution

Are you using an add on? https://addons.mozilla.org/en-US/fire.../email-link-button/ Once you attach the accounts and check the credentials on your operating system it should work.

However, if you would like to change what happens try these steps: https://support.mozilla.org/en-US/kb/change-program-used-open-email-links

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Are you using an add on? https://addons.mozilla.org/en-US/fire.../email-link-button/ Once you attach the accounts and check the credentials on your operating system it should work.

However, if you would like to change what happens try these steps: https://support.mozilla.org/en-US/kb/change-program-used-open-email-links

more options

paulwileman said

Emailing links directly from firefox using my business email used to be easy but now using windows 8 (and currently firefox v 34.0.5) I keep getting sent to a page requesting that I add my email account (exchange, office 365). However when I do this it just says that this account is already added and does not give me any other options. I have also tried adding Outlook and Exchange active sync and the result is the same. Can anyone advise please? If I open the same pages in internet explorer I can email the link without any issues but firefox is my preferred browser.