Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Sync error

  • 3 پاسخ
  • 6 have this problem
  • 8 views
  • آخرین پاسخ توسّط cor-el

more options

So, every time I try to Sync my main PC an error appears: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."

It synced partially, since my bookmarks and passwords appear on my other device.

Error Log: http://pastebin.mozilla.org/8118766

I assume this is the problem?

1419419748268 Sync.Declined DEBUG Handling remote declined: ["adblockplus"] 1419419748268 Sync.Declined DEBUG Handling local declined: ["adblockplus"] 1419419748268 Sync.Declined DEBUG Declined changed? false

Why doesn't adblock sync properly?

So, every time I try to Sync my main PC an error appears: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." It synced partially, since my bookmarks and passwords appear on my other device. Error Log: http://pastebin.mozilla.org/8118766 I assume this is the problem? 1419419748268 Sync.Declined DEBUG Handling remote declined: ["adblockplus"] 1419419748268 Sync.Declined DEBUG Handling local declined: ["adblockplus"] 1419419748268 Sync.Declined DEBUG Declined changed? false Why doesn't adblock sync properly?

All Replies (3)

more options

hello, thanks for sharing your error logs - it looks like a bad entry in your history items is causing the error:

1419419747778   Sync.Status        DEBUG   Status for engine history: error.engine.reason.unknown_fail
1419419747778   Sync.Status        DEBUG   Status.service: success.status_ok => error.sync.failed_partial
1419419747778   Sync.ErrorHandler  DEBUG     history failed: database disk image is malformed No traceback available

if you don't depend on your history being synced, i'd recommend disabling it in the firefox menu > options > sync...

more options

Well, it worked. Thank you. I've set history syncing off for now, but is there any other solution that doesn't involve turning it off? I don't "depend" on it, but I'd rather retain it if possible.

more options