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firefox is crashing all time.I reinstalled,clear cache,addons -everything .nothing works.I want permanent solution in my UBUNTU 12.04

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by John99

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bp-3952532b-80a9-46b9-bcc0-bdadf2140428 Tuesday 29 April 2014 12:44 AM bp-eda7211e-4a4d-464a-8d69-fbbd22140428 Monday 28 April 2014 10:09 PM bp-fcd42112-f720-4661-bdaa-d3da32140428 Monday 28 April 2014 09:57 PM bp-63ab7738-2019-4596-95ac-d192b2140428 Monday 28 April 2014 09:49 PM bp-d3f7f255-d9cb-40cc-91fe-eaa892140427 Sunday 27 April 2014 05:11 PM

bp-3952532b-80a9-46b9-bcc0-bdadf2140428 Tuesday 29 April 2014 12:44 AM bp-eda7211e-4a4d-464a-8d69-fbbd22140428 Monday 28 April 2014 10:09 PM bp-fcd42112-f720-4661-bdaa-d3da32140428 Monday 28 April 2014 09:57 PM bp-63ab7738-2019-4596-95ac-d192b2140428 Monday 28 April 2014 09:49 PM bp-d3f7f255-d9cb-40cc-91fe-eaa892140427 Sunday 27 April 2014 05:11 PM

All Replies (4)

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Your crash report shows cause of crash as SIGSEGV. One of them mentioned Shockwave Flash. Go to their web site and see if there is an upgrade or try to download it again.

If there is still a problem;

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

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The problem will not be solved by updating Flash. You may check with

Both should confirm that your FlashPlayer is up to date. Adobe does not fully support Linux and the versions of Flash Player will not match those of Windows.

Each crash report has a different signature, and I will not pretend to understand them.

Try in Firefox's safe mode and with all plugins disabled. That may help and prevent crashes, or it may at least result in a consistent Crash Signature that may be more understandable to me. Should safe mode alone happen to work then next try instead just running with Hardware acceleration disabled.

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flash player are up to date.crashes in safe mode also.

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Please include two or three of the new CrashIDs from the crashes in safe mode with all plugins disabled.

Also try the Firefox reset, but not that removes your extensions, so you may wish to bookmark the homesites of any extensions before doing the reset.