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The IM translator does not open rather Blank Mozilla page comes up Help to overcome it

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  • 2 have this problem
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  • Last reply by John99

FriendlyJack
FriendlyJack
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I had IM translator working for few years.Lately it does not open up.Instead a blank maximum page of Mozilla appears. I tried to delete the translator and reintroduce it.It does not work.Also the mail from one web site does not open. All this started after I up dated Skype Please help and guide me.

I had IM translator working for few years.Lately it does not open up.Instead a blank maximum page of Mozilla appears. I tried to delete the translator and reintroduce it.It does not work.Also the mail from one web site does not open. All this started after I up dated Skype Please help and guide me.

All Replies (1)

John99
John99
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You appear to have the latest version 7.1 of imtranslator. Maybe one of your other plugins or extensions is interfering. Or maybe you have some security related software that is blocking imtranslator.

Try creating and using a new Firefox profile. In the new profile: remove all extensions other than imtranslator, use only the default theme, and disable all plugins. Will imtranslator work in the new profile ?

As a stopgap measure you could try using Google.Translate or some alternative addon such as one of these