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Firefox will not open new web pages.

  • 5 replies
  • 5 have this problem
  • 10 views
  • Last reply by cor-el

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When I open firefox it goes to the firefox default page with one blank new tab. New tabs will open with blank page but Firefox will not go to any new sites just stays on blank pages. I have already tried starting in safe mode, creating a new profile, and un-installing and re-installing and the problem persists.

It is not blocked by either my firewall or antivirus program.

This all seems to have started after an automatic update made by Firefox.

When I open firefox it goes to the firefox default page with one blank new tab. New tabs will open with blank page but Firefox will not go to any new sites just stays on blank pages. I have already tried starting in safe mode, creating a new profile, and un-installing and re-installing and the problem persists. It is not blocked by either my firewall or antivirus program. This all seems to have started after an automatic update made by Firefox.

All Replies (5)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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I tried that and still had the exact same problem.

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Are you using a Proxy?

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I'm slightly computer illiterate, a proxy?

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: