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how do I update my plug-in to Adobe Reader 11.0.1?

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  • 1 has this problem
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  • Last reply by user633449

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Having a problem updating from Adobe Acrobat 9.1.0.163 to Adobe Reader 11.0. The set up file runs but the install program doesn't load.

Do I need to uninstall the previous version before I load the new version?

Having a problem updating from Adobe Acrobat 9.1.0.163 to Adobe Reader 11.0. The set up file runs but the install program doesn't load. Do I need to uninstall the previous version before I load the new version?

All Replies (3)

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Try using http://ninite.com/flash-java-reader/ninite.exe to update your plugins

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Thanks. The Reader install failed, here is the message: Install failed - Could not verify installation (1) -2430

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Ok, then try to uninstall the Reader you currently have installed (from the control panel) then restart your PC, and try again.