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Firefox crashes when I go to edit my website www.intuitivehealermedium.viviti.com

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  • Last reply by cor-el

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I will go to my web builder and when I click on the edit block to change website, "This is embarrassing pop up box" comes up Asked if I want to restart fire fox etc. I also have problems with other sites. All has been good for a year until just recently. I uninstalled and re installed. I uninstalled adobe flash player because your site said there was a problem. Fortunately I can edit website through Internet Explorer, which I was unable before. Are you two battling??? lol

I will go to my web builder and when I click on the edit block to change website, "This is embarrassing pop up box" comes up Asked if I want to restart fire fox etc. I also have problems with other sites. All has been good for a year until just recently. I uninstalled and re installed. I uninstalled adobe flash player because your site said there was a problem. Fortunately I can edit website through Internet Explorer, which I was unable before. Are you two battling??? lol

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See http://kb.mozillazine.org/Firefox_crashes and Troubleshoot Firefox crashes (closing or quitting unexpectedly)


If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page.

You can open the about:crashes page via the location bar, just like you open a website.

See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter:Breakpad]]


"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems