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Firefox, Big Sur and att.net email

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

Steve
Steve
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Until yesterday, my att.net email allowed me to click on an icon and get a list of my contacts as well as a list of lists of contacts.

Starting yesterday, nothing happens when I click on the icon.

The icon works if I use Safari and I can get a list of the contacts on my iPhone.

I just updated Firefox to version 91.0.1 but I still have the problem. I have turned off enhanced tracking and AdBlockPlus (ABP). I am running Big Sur version 11.5.2.

Until yesterday, my att.net email allowed me to click on an icon and get a list of my contacts as well as a list of lists of contacts. Starting yesterday, nothing happens when I click on the icon. The icon works if I use Safari and I can get a list of the contacts on my iPhone. I just updated Firefox to version 91.0.1 but I still have the problem. I have turned off enhanced tracking and AdBlockPlus (ABP). I am running Big Sur version 11.5.2.

Chosen solution

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.