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Only one email account visible - see screenshot

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I have a number of email accounts & only one shows see screenshot. uninstalled / installed latest version (was already fully updated) .. when open program see all accounts for a second .. then only one account shows .. as in screenshot .. urgent help much appreciated. Many Thanks.

Best, Denis

I have a number of email accounts & only one shows see screenshot. uninstalled / installed latest version (was already fully updated) .. when open program see all accounts for a second .. then only one account shows .. as in screenshot .. urgent help much appreciated. Many Thanks. Best, Denis
Attached screenshots

Chosen solution

If they are IMAP folders maybe you need to Subscribe to them.

File-Subscribe

Or did the Folder view just collapse? Click the pointer beside the main folder to expand the Folder tree.

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All Replies (4)

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Go to View-Layout and turn Folder Pane on.

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Thanks Airmail,

I can now access my account in boxes. I also had a number of folders with some accounts .. and seem to have lost them .. this includes some sent folders ... any further help much appreciated,

Best, Denis

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Chosen Solution

If they are IMAP folders maybe you need to Subscribe to them.

File-Subscribe

Or did the Folder view just collapse? Click the pointer beside the main folder to expand the Folder tree.

Modified by user01229325

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Excellent Airmail .. Thank you so much .. have a good day!