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Why does only one account show up?

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Latta

Latta
Latta
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We have 2 computers both using Thunderbird. Only one shows all email accounts in the left pain, the other shows only one. How do I show the other accounts?

We have 2 computers both using Thunderbird. Only one shows all email accounts in the left pain, the other shows only one. How do I show the other accounts?

Chosen solution

What's the account type of the missing account - POP or IMAP?

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

What's the account type of the missing account - POP or IMAP?

Latta
Latta Question owner
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One is IMAP and the other is POP3

christ1
christ1
  • Top 25 Contributor
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And which is the one you're missing on the 'other' computer?

Latta
Latta Question owner
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I found the problem thank to your mentioning account types. Charter needed to be changed to mobil.charter which took care of the issue. Thanks, Jack