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Firefox Health Report not working?

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  • 6 have this problem
  • 10 views
  • Last reply by user633449

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I have been running Firefox Health Report for about 4 hours now; all that is happening is that the circle graphic keeps repeating. Clicking on "Raw Data" does nothing. "File Sharing" is on. I have no idea whether anything constructive is actually taking place.

The Mozilla support article is no help: "You can view a text file of the data that Firefox Health Report collects by clicking on the Raw Data tab. This display shows the exact data that is being sent to Mozilla (if sharing is on)". No it doesn't...

I have been running Firefox Health Report for about 4 hours now; all that is happening is that the circle graphic keeps repeating. Clicking on "Raw Data" does nothing. "File Sharing" is on. I have no idea whether anything constructive is actually taking place. The Mozilla support article is no help: "You can view a text file of the data that Firefox Health Report collects by clicking on the Raw Data tab. This display shows the exact data that is being sent to Mozilla (if sharing is on)". No it doesn't...

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Firefox Health Report can take over 24 hours to fully populate, and usually requires a restart or two to get all it's data. Just use Firefox normally for a few days and you should start to see data populating the screen.