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your plug in crashed cannot attach files to emails what to do

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

ellen123
ellen123
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keep trying to attach files as per usual to email. will not allow, just crashes, no error message except that the firefox plug in has crashed. no info on what to do. holding up a time urgent matter. tried many times, worked earlier today.

keep trying to attach files as per usual to email. will not allow, just crashes, no error message except that the firefox plug in has crashed. no info on what to do. holding up a time urgent matter. tried many times, worked earlier today.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for that Google website. Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected. Proceed to the Permissions tab Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.

Google is looking into this issue, see: