Showing questions tagged:

cannot send out email to new Yahoo server and thunderbird does not ask for a password when I open it up.

Comcast/Xfinity email services have migrated to Yahoo. Using Thunderbird I cannot send out a reply. the error message is "Login to server smtp.mail.yahoo.com with usern… (read more)

Comcast/Xfinity email services have migrated to Yahoo. Using Thunderbird I cannot send out a reply. the error message is "Login to server smtp.mail.yahoo.com with username leifsvensen failed."

I am getting emails in, but for some reason it is not asking for a password when I open up Thunderbird. I would like it to ask for a password every time I open Thunderbird.

outgoing mailbox settings: Server name: smtp.mail.yahoo.com Port:465 security: SSL/TLS Authentication: normal password user: leifsvensen

I have also tried it with authentication turned off and get the same result.

Thanks Leif Svensen leifsvensen@comcast.net

Open 2

Fehler beim herunterladen von PDF Dateien

Bei manchen PDF Dateien 2,7 MB bekomme ich die Fehlermeldung Datei beschädigt. im Originalpostfach ( t- online ) Zugang über Internet ist der Anhang ok. Wenn ich die Dat… (read more)

Bei manchen PDF Dateien 2,7 MB bekomme ich die Fehlermeldung Datei beschädigt. im Originalpostfach ( t- online ) Zugang über Internet ist der Anhang ok. Wenn ich die Datei vom Server direkt ( z.B. t-online nochmals an meine E- Mail Adresse sende und dann über mein Thunderbirth Mailprogramm öffne, ist die Datei ok. Der selbe Effekt tritt auch auf meinem Lapptop mit Linux Betriebssystem auf. Was kann die Ursache sein?

Open 1

Which installed fonts will Thunderbird actually use?

I've been using Thunderbird for about two months now and I just realized that Thunderbird (150.0.1) seems to be unable (or unwilling) to use some of the fonts that are on… (read more)

I've been using Thunderbird for about two months now and I just realized that Thunderbird (150.0.1) seems to be unable (or unwilling) to use some of the fonts that are on the computer (Windows 10, plenty of RAM and disk space).

Let me explain that I don't send a lot of emails, and most of the ones I do send are just a few lines so I had not had any reason to bother with the font -- the default font was fine -- until today...

Today my experience with fonts in Thunderbird was extremely disappointing. It started when I was composing an email and I copied/pasted some text from a web page into the email. Rather than treating the pasted text as simply text to have in the default font, Thunderbird put it in some strange font and size. This might have been Thunderbird's attempt to use the font from the website but neither the font nor the size resembled the text that I had copied/pasted. That was when I noticed that Thunderbird does not let you choose the actual size but only offers the choice to make text larger or smaller. Making the text smaller was sufficient for that particular time.

As I finished the email, I tried to sign my usual signature. Thunderbird lets you choose the font but once I had chosen the font that I routinely use for my signature, I discovered that Thunderbird totally ignores the choice that it just let you make. Instead of displaying the signature in the chosen font, it displayed my signature in a plain sanserif font.

I could live with a limited choice of fonts -- I have used another program where the only choices were serif and sanserif -- but I cannot understand why Thunderbird would offer a font choice menu that includes all my installed fonts when it actually only honors three choices. The only fonts reliably used seem to be some generic sanserif font that Tunderbird calls Helvetica/Ariel, a generic serif font that it calls Times and another serif font it calls Courier.

The dropdown menu lets me choose any of the fonts I have installed, some of them display properly while composing the email, others don't. If I send the email to another of my email addresses, Thunderbird displays the text the same way -- some fonts are correct and some fonts get replaced with one of Thunderbird's generic fonts.

I'd really like to have all my fonts available -- but that doesn't seem to be possible with Thunderbird so I guess I need to figure out which fonts Thunderbird is willing to use.

Open 3

Attached emails in eml format sent from Yandex Mail are not opened.

With 03.04.2026 they began to notice that the attached emails in eml format (the attached emails have attached documents, mostly pdf) sent from yandex mail stopped openin… (read more)

With 03.04.2026 they began to notice that the attached emails in eml format (the attached emails have attached documents, mostly pdf) sent from yandex mail stopped opening. Everything used to open well. Eml also does not save to disk. If you send the same files via Gmail, everything opens. Program version 150.0.1

Open 1

Connection was refused

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everyt… (read more)

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everything is good on their end. What do I have to do to "fix" Thunderbird? I can't send or receive any emails from 5 accounts with Spectrum and the emails are there when I log in at WebmailSpectrum.net..

Open 1

Updated Thunderbird on my new Android. Checked on PC version update. Did that and it crashed.

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" t… (read more)

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" thing and I don't understand exactly what it is asking for. Outlook name and password? Mozilla account name and password? Some other username and password? Can't transfer anything from mobile to PC (not good). Any way to fix this? Don't tell me I might have to go back to Outlook...

Open 1 16

Stop downloading archived gmails to thunderbird POP

Hi, I use thunderbird as both POP and IMAP through gmail. I keep all my emails on my POP thunderbird desktop client. I use IMAP on my thunderbird laptop client, iPhone, i… (read more)

Hi, I use thunderbird as both POP and IMAP through gmail. I keep all my emails on my POP thunderbird desktop client. I use IMAP on my thunderbird laptop client, iPhone, iPad via Apple mail when remote, then download the emails to my desktop.

What I want to do is read emails and set them to archive on my IMA laptop, iPhone, iPad. I know Gmail tags the archived emails. How do I stop thunderbird from downloading the archived emails to my POP thunderbird desktop client?

Thanks! Art

Open 9 27

Help configuring alternate/secondary identities

I have connected a Google Workspace (Gmail) account to Thunderbird, let's call it scott.harper@myorg.org. I am able to send, receive, and reply from this account as expec… (read more)

I have connected a Google Workspace (Gmail) account to Thunderbird, let's call it scott.harper@myorg.org. I am able to send, receive, and reply from this account as expected.

In my Google Workspace configuration, I have an alias address forwarded to my account, let's call it info@myorg.org. I receive messages addressed to "info" just fine. But when I send or reply to messages addressed to "info", I'm running into a problem.

In the Account Setting I opened Manage Identities, and added info@myorg.org as an alternate identity. I then edited the Private Data for that identity so that the "Reply from this identity when delivery headers match" option is checked, and set to match info@myorg.org. See attached image.

When I reply to an incoming message, the From field appears to be (sort of) correct... it shows from info@myorg.org, but next to it (in italics) is the primary account identity, scott.harper@myorg.org. See the other attached image. This is also the case when I compose a new message and select the info identity.

In both cases, when the message arrives at the destination inbox, it is from scott.harper@myorg.org instead of "info".

I'm assuming I don't have the matching rule, or some other setting configured correctly. Would appreciate any other tips/ideas.

Open 1

Order of manually sorted folders keeps changing after restarting Thunderbird.

I have multiple email adresses for different purposes, but all of the incoming emails are sent to the Local Folders inbox, where I have separate folders to save emails fo… (read more)

I have multiple email adresses for different purposes, but all of the incoming emails are sent to the Local Folders inbox, where I have separate folders to save emails for the each purpose. I am able to manually sort the folders in the order that I prefer, however each time I shut down Thunderbird and then restart it, the folders end up in seemingly different random order each time. Is there a way to ensure the manually sorted order of the folders does not change?

Open 6 15

Fehlermeldung bei der Authentifizierung

Ich kann kein weiteres Emailkonto zufügen, es zeigt mir immer eine Fehlermeldung bei der Authentifizierung egal was ich erfasse... Ich erkenne nicht, wo der Fehler liegt?… (read more)

Ich kann kein weiteres Emailkonto zufügen, es zeigt mir immer eine Fehlermeldung bei der Authentifizierung egal was ich erfasse...

Ich erkenne nicht, wo der Fehler liegt? Was nun?

Wie kann ich ein weiteres Email Konto hinzufügen?

Open 1

Thunderbird don't work properly with Add-On "German Dictionary" and "ImportExport Tools"

I am unhappy with version 150 of Thunderbird. In earlier versions, I was able to access the full range of emojis when writing an email. That is no longer possible; I can … (read more)

I am unhappy with version 150 of Thunderbird. In earlier versions, I was able to access the full range of emojis when writing an email. That is no longer possible; I can now only access a few. The integration of add-ons with Thunderbird isn’t working properly. After adding the German dictionary, Thunderbird froze; after adding ImportExport Tools, Thunderbird not only crashed but also wouldn’t start up again.

Open 1

Why have all my folders disappeared apart from my inbox?

Hi, my folders have disappeared, apart from my inbox - including sent, junk, deleted. How do I recover them please? I've tried the suggestions from Google, but nothing … (read more)

Hi, my folders have disappeared, apart from my inbox - including sent, junk, deleted. How do I recover them please? I've tried the suggestions from Google, but nothing works.

Also, as a separate issue, I can't now send or receive emails from my iPhone, but can from my Mac? On my phone, I get a message saying that the server is not responding. I have tried entering my server details but it doesn't work. The message says 'bad certificate format - 9,808'. This happened overnight and I hadn't changed anything. How do I fix this please, in order to send and receive messages on my phone.

Open 1

Import does not work

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the T… (read more)

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the Thunderbird profile, I select the ZIP file, import, and it restarts, and nothing happens.

I have tried the method of going to the profile folder, manually copying the files from the extracted profile, and pasting them into the profile folder and overwriting all of the existing files, which will work for a few seconds- it briefly shows all the emails, and then they disappear. The top of the inbox indicates the correct number of emails, but no emails show up in the inbox, and when I restart Thunderbird, everything disappears.

Lahendatud 9 29

I changed my email password and can access my email on webmail, but not using my thunderbird app.

Okay. So, I changed my email password on my email server, HIS.COM (Heller Information Services, a local email server company in Bethesda, MD.) I am able to access my em… (read more)

Okay. So, I changed my email password on my email server, HIS.COM (Heller Information Services, a local email server company in Bethesda, MD.) I am able to access my email on webmail, (which I hate to use), on both my laptop and on my desktop. Yesterday, I could access it on my desktop, but not my laptop. Just now, I was trying to uninstall and install Thunderbird on my laptop and it would keep just rebooting my old non-working program. Then, the worst possible thing happened. By screwing around on my laptop program, I somehow knocked out my desktop Thunderbird, and it no longer works. I am happy to pay for help. I just made a donation. I need someone to call me and walk me through this. I think I changed something that I cannot change back.

You cannot email me. It DOES NOT work

Gerald Weaver [edited phone# from community support forum]

Open 1

New Security Codes for vodafonemail.de, TLS Code not in Thunderbird available

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143 Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausg… (read more)

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143

Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausgang SSL: 465 / TLS: 25 oder 587

Lahendatud 5

Adding hotmail (live, outlook) accounts to Thunderbird

I have been trying to add my accounts to Thunderbird and had good success with gmail but wasn't able for Microsoft accounts. As I said in another thread (can't find the m… (read more)

I have been trying to add my accounts to Thunderbird and had good success with gmail but wasn't able for Microsoft accounts. As I said in another thread (can't find the message anymore), I have 2 microsoft email account (one live.ca and one hotmail.com) and they both don't work. I was able to add them in Outlook desktop app and EM Client (a non open source software i'd rather not use) through IMAP with success. IMAP is activated in both accounts and as per Microsoft documentation the server is supposed to be outlook.office365.com on port 993. eM Client magically discover IMAP settings to imap-mail.outlook.com instead. Thunderbird opens an OAuth page and then it redirects from microsoftonline.com to localhost and fail with "Unable to connect".

2FA not activated in one account, if that matters. I have nothing running on port 80 if that matters.

Open 3 6

не отправляются письма gmail.com

Перестали отправляться письма с почтового ящика gmail.com. Соединение с сервером исходящей почты не устанавливается. Разные порты и способы шифрования уже пробовал. помог… (read more)

Перестали отправляться письма с почтового ящика gmail.com. Соединение с сервером исходящей почты не устанавливается. Разные порты и способы шифрования уже пробовал. помогите решить проблему. Спасибо.

Open 1

I can't send a message from a shared email

Good afternoon. The message was composed using a translator I have 3 mail for work. 1 personal, 2 shared There are no problems with my personal email. I can't send messag… (read more)

Good afternoon.

The message was composed using a translator I have 3 mail for work. 1 personal, 2 shared There are no problems with my personal email. I can't send messages from two other emails, and I get an error

Error translation "Error sending message. Error sending mail. Mail server responded: Error: send AUTH command first. 1777978756-Gxds2c0SZiE0-r8k7j8Ju. Make sure the email address you specified in your account settings is correct and try again."

Lahendatud 4 14