Showing questions tagged:

Unable to open links in emails

Hello, I recently upgraded to a new PC from Windows 10 to Windows 11. For some reason I can not open links in any emails, even if right clicking them. I have gone through… (read more)

Hello,

I recently upgraded to a new PC from Windows 10 to Windows 11. For some reason I can not open links in any emails, even if right clicking them. I have gone through all steps here: http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird but nothing has changed. I have disabled Win Defender completely and still no change.

Any idea what I am missing? I am at a loss at this point.

Thanks for any advice or direction.

Open 8 2 10

How do filters work with threads?

I am in the midst of the long process of moving most (not all!) of my gmail from the gmail server to TBird, using filters as discussed in this thread. I've started by fi… (read more)

I am in the midst of the long process of moving most (not all!) of my gmail from the gmail server to TBird, using filters as discussed in this thread.

I've started by first using filters on less important emails (ie so that no true disaster occurs if something goes horribly wrong). As I do so, I have questions!

For example, let's say I use a filter to: copy all the emails from @someone.org to a local folder then delete those emails (from the server)

What happens if one of those emails happens to be within a thread, including emails from people who don't match the filter (ie are not @someone.org). Have I broken the thread forever, ie, has something gone horribly wrong? If so, how do I prevent this behavior/have the entire thread move along with the targeted value? If not, I don't see how I can move email without breaking threads, which is a bit of a problem.

(Also - whoops, I see I should update, but the question remains.)

Open 3

As of yesterday, only one of my email accounts is functioning in thunderbird. cox is not working.

And worse yet, every 10-15 seconds I receive an alert that the connection has timed out. About a year-ish or so ago, our internet provider (Cox) sold our email service to… (read more)

And worse yet, every 10-15 seconds I receive an alert that the connection has timed out. About a year-ish or so ago, our internet provider (Cox) sold our email service to yahoo. Although I managed to get all of the accounts (cox allowed our household 5) entered so that they all *received* mail, only one was able to send mail. The other four could only receive. Also, I could not send mail from either my google/gmail address or my very ancient yahoomail address. But all could at least receive mails. All in thunderbird, Excellent. As of yesterday, only one (a previous cox address) can receive or send mail. I tried sending a test mail to all of the other addresses, and no joy. If I get onto the yahoo main site, I can sign in with password and then must receive a text, phone call or other verification. And, of course, sign out of each, then sign into another, lather, rinse, repeat. Apparently I can also use a "passkey" which appears to be an actual "thing" that I have to plug into a USB port. I don't have one of these and have no idea what it is or how to get one. Since I've been composing this request, I've gotten 6 pop-up notices that the thunderbird server to yahoo has "timed out" - this is pretty annoying! And, there's another one! I am open to suggestions! Thunderbird has been great for getting all the emails in one place. Now, not so much. Help me!

Open 4

In Plain English how to use and secure encryiption on all ougoing emails please

In Plain English how to use and secure encryption on all outgoing emails please and whether or not to use this great advantage. Many thanks to all those who contribute to… (read more)

In Plain English how to use and secure encryption on all outgoing emails please and whether or not to use this great advantage. Many thanks to all those who contribute to this work, PB

Open 2 30

Connection was refused

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everyt… (read more)

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everything is good on their end. What do I have to do to "fix" Thunderbird? I can't send or receive any emails from 5 accounts with Spectrum and the emails are there when I log in at WebmailSpectrum.net..

Solved 3 1 70

What is thunderbird desktop and where do i get the thunderbird email account associated with it?

I wanted a new email address so since I've been using firefox for decades. I wanted to try thunderbird. (i tried mailfence it didn't work at all) So i download thunderbi… (read more)

I wanted a new email address so since I've been using firefox for decades. I wanted to try thunderbird. (i tried mailfence it didn't work at all) So i download thunderbird desktop. It doesn't tell me what it is. Although I've used computers for 50 years, I need explanations for new stuff. Your habit of assuming all is obvious and no explanations needed is so annoying and wastes so much time. Thunderbird says includes powerful email. Then it says email not available . go on waitlist. I put in my name. Then it talks about some pro ( thunder email?) that must be paid. None of this makes sense to me Can I or can I not get a new email? Please answer this note so my questions can be answered.

Open 4

Why am I getting this message when I try and send an email from my Mozilla email client: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

Why am I getting this message when I try and send an email from my Mozilla email client: Sending of the message failed. The message could not be sent because the connect… (read more)

Why am I getting this message when I try and send an email from my Mozilla email client: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

Open 3 60

Windows 11

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave … (read more)

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave

Open 19 20

Thunderbird has suddenly gone insane -- "From" information wrong in the header pane

I apologize for the subject line, but there is no better way to describe the problem.... I've been using Thunderbird for a few months now and it has mostly worked well. … (read more)

I apologize for the subject line, but there is no better way to describe the problem....

I've been using Thunderbird for a few months now and it has mostly worked well. Then this afternoon I was reading my mail in the Unified Inbox and I noticed something very odd. I had a number of emails showing in the header list with the same "From" and various subject lines. On the face of it, that wouldn't describe any weird behavior except that I noticed the subject lines absolutely didn't match the "From" information.

As I would go to read these emails, the email itself would be correct in the preview pane -- including showing the correct sender name and email -- but the "From" information in the header list pane would still be wrong.

I'm sorry that I can't post a screenshot to make this more clear because there is just too much personal information on screen. But these emails are from several different senders, received by several different email accounts. Everything is correct except that the "From" shown in the header pane is wrong. This is very obvious to me because I normally run entirely in the Unified Inbox with the emails sorted by the "From" information

One example is an email that is actually from "U.S. Department of Veterans Affairs <do-not-reply@notifications.va.gov>" which Thunderbird displays correctly in the preview pane (where I usually read my emails) and if I open the email itself, but the header pane says this email is From "Prepper-co <joshua@prepper-co.com>"

Another example is an email that is actually from "USPS Customer Support <uspscustomersupport@usps.gov>" but the header pane says it is from "Rainier Arms <sales@rainierarms.com" < p></sales@rainierarms.com">

These two examples were received in different email accounts that aren't even on the same server. I have other emails from these same senders that are shown correctly

I found this problem while using 150.0 (64-bit), which said 150.0.1 was available, so I restarted Thunderbird and it updated to 150.0.1 (64-bit) but the problem is the same.

Solved 4 50

EWS NTLM often whines that password is not correct (bug2050347)

I've successfully connected to a hosted Exchange server through EWS and NTLM authentication (kudos BTW). But there is a problem - often during operations against EWS I'm … (read more)

I've successfully connected to a hosted Exchange server through EWS and NTLM authentication (kudos BTW). But there is a problem - often during operations against EWS I'm presented with "Login to account XXX failed" "Login to server YYY with account XXX failed". I can ignore it (cancel) and it will work for seconds or minutes but eventually reappear. Sometimes it's very frequent, sometimes is here and there. TL;DR; connection works, I can read directories and e-mails.

From looking at development tools I see these scenarios: 1. POST requests return 200 always (no messsage of course) 2. Eventually a POST would return 401. Then Thunderbird issues a GET, it returns 401 as well but response includes header WWW-Authenticate: NTLM XXXXXX. Then another GET is issued containing header "Authorization" with the value from previous response. This time it gets 200 and continues without POST requests without a dialog. 3. Sometimes there are more POST requests with 401 (I assume in parallel) before a GET is issued and then I see a dialog. Sometimes it recovers (regardless of whether I cancel or retry), sometimes gets stuck with 401 with dialog reappearing each time it tries something. This case it's similar in sense that thunderbird issues GET with 401 and WWW-Authenticate header, issues another GET with Authenticate header but still gets 401.

If I had to guess I'd say the problem happens when POST requests are issued in parallel, not sequentially. OTOH it might be a problem at the server, but it isn't very likely.

Open 4 40

Unable to write email to mailbox

I get the messgae 'Unable to write email to the mailbox...make sure the file system allows you write priviledges and you have enough disk space.' When I looked at the err… (read more)

I get the messgae 'Unable to write email to the mailbox...make sure the file system allows you write priviledges and you have enough disk space.' When I looked at the errors Thunderbird recorded I found thei:

pop3.server1.2: Incorporate write FAILED! Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIPop3Sink.incorporateWrite] NS_ERROR_OUT_OF_MEMORY: Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIPop3Sink.incorporateWrite]

   _actionRetrResponse resource:///modules/Pop3Client.sys.mjs:1625
   read resource:///modules/LineReader.sys.mjs:67

Pop3Client.sys.mjs:1627:24 pop3.server1.2: Got an error; name=pop3MessageWriteError Pop3Client.sys.mjs:1702:20 NS_ERROR_OUT_OF_MEMORY: Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIPop3Sink.incorporateWrite]

I recently had to restore my thunderbird app as I had issues with my laptop. I do not run Avast...I have tried the 'repair' option in folder properties in thunderbird. Nothing seems to help. I would appreciate any assistance you can give me. I have been using Thunderbird for....well it has been aloooong time and I have never had any issues with it previously. I am running WIn 11 Pro.

Open 3 69