Showing questions for topic:
  • Accessibility

message as actual plain text, ignoring any markup in the message

Hello, Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup… (read more)

Hello,

Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup, presumably HTML, the font size is not what I have chosen. Generally, the font size is smaller than what I have specified in the Thunderbird settings.

This is unacceptable. It is a usability / accessibility issue. If the user chooses Plain Text and sets a font size, they have done that for a reason. Which is accessibility. If Thunderbird ignores the needs of users and applies styling rules to messages, that is a failure state.

Is there some way to actually, truly, absolutely display all messages as plain text in a specified font, weight, and size? If not, what is the protocol for reaching developers so that they can respond to this issue?

Thank you

Open 3

use of vocal announcement for new messages when using yahoo mail

some time ago I configured by thunderbird account to announce "You have mail" and it worked reliably until frontier moved email support to yahoo. Since then I get the "yo… (read more)

some time ago I configured by thunderbird account to announce "You have mail" and it worked reliably until frontier moved email support to yahoo. Since then I get the "you have mail" announcement for a low percentage of new mail messages received. I contacted yahoo mail support and they responded that this is a problem with thunderbird and has nothing to do with yahoo. I suspect it's a matter of which process "sees" the new message first - thunderbird of yahoo mail. I've tried not having a yahoo mail window active, but that makes no difference. Most of the time now I get only a "gong" sound when a new mail message is received rather than "You have mail" voice notification.

Open 1 36

latest ics file in Win10 Pro

My window 10 pro crashed, but I still can access C drive, would you please show where is my latest home.ics on local C drive? Thanks so much. Anthony Chu at [edited from… (read more)

My window 10 pro crashed, but I still can access C drive, would you please show where is my latest home.ics on local C drive? Thanks so much. Anthony Chu at [edited from public] @comcast.net

Open 1 90

Can not log on to 3 email accounts. All had working passwords, but now not will authenticate.

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username … (read more)

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username redacted@westpeake.com failed. Brian West www.westpeake.com

Open 3 90

How Do You Find Thunderbird Themes?

I have trouble with the lack of clear outlines in Thunderbird. In particular: 1. the lack of a line between the message header and the message body makes it harder to fin… (read more)

I have trouble with the lack of clear outlines in Thunderbird.

In particular:

1. the lack of a line between the message header and the message body makes it harder to find the right spot to scroll messages

2. the lack of a line between the nav-sidebar and each section in settings means I *cannot* scroll settings without getting migraines from the @#$%% nav-sidebar. I have to tab several times and then page down.

I can't enable a high-contrast theme within Thunderbird. I can enable it at system level, but it breaks many other apps, and it breaks my cursor and highlight color settings, and I have to recreate those settings each time.

I can search for "contrast," or "outline," under themes, for example: https://addons.thunderbird.net/en-US/thunderbird/search/?q=outline&cat=themes&appver=148.0&platform=WINNT

I can't tell which themes are supposed to fix what; I tried 4 of the resulting themes, some added other outlines, but none added the needed outlines I listed above.

Open 5 162

Just a Heads Up - Pages are in 2 languages !

I didn't see anything better in choices when setting topic in the "Which topic best describes your question?" related to the site having both English and Spanish mixed to… (read more)

I didn't see anything better in choices when setting topic in the "Which topic best describes your question?" related to the site having both English and Spanish mixed together. See attached images. To fix this I log out - delete the login cookies and cache, close browser, revisit Thunderbird site.

Open 1 99

Highlight color in table view - how to change color or text color when email is hilighted?

Using Thunderbird, when updated to version 148 (64 bit) the highlighted color is dark and does not contrast to the text color (black) so it is hard to read. How to change… (read more)

Using Thunderbird, when updated to version 148 (64 bit) the highlighted color is dark and does not contrast to the text color (black) so it is hard to read. How to change the color? or the color of the text?

Open 1 235

CAN'T TRANSFER MY THUNDERBIRD FROM PC TO PHONE. I KEEP SCANNING CODE AND WON'T TAKE PIC.

I just got thunderbird and I'm so grateful to the ones who have immediately answered my questions. Now I'm trying to transfer my email of thunderbird from my pc to my ce… (read more)

I just got thunderbird and I'm so grateful to the ones who have immediately answered my questions. Now I'm trying to transfer my email of thunderbird from my pc to my cell phone. I keep trying to take picture of the QR code and it won't take it. I tried with my regular camera and it took it fine. Can you help me? Thank you for your time and knowledge.

Open 1 90

Thunderbird

Sirs: I can logon to Thunderbird but WILL NOT stay on! I downloaded Thunderbird Setup 146.0.1.exe and it still has the same problem. I have been used T'bird for at least … (read more)

Sirs: I can logon to Thunderbird but WILL NOT stay on! I downloaded Thunderbird Setup 146.0.1.exe and it still has the same problem. I have been used T'bird for at least 5-8 years and this is the first issue that I have had. I also contribute to Mozilla as I did yesterday. I also Mozilla search engine.

Please share some details on how I may repair this issue. [edited from public forum] @friendlycity.net If we have to uninstall, can I retain my address book?

Thank you... Ron Lawhon

Open 1 63

Donations

Hey guys! I believe that if you enable MIR card payment acceptance, you'll see a significant increase in donations. I wanted to donate but I couldn't because my MIR card … (read more)

Hey guys! I believe that if you enable MIR card payment acceptance, you'll see a significant increase in donations. I wanted to donate but I couldn't because my MIR card is not accepted by your payment method. And I don't have another card...

Open 1 342

Thunderbird email folders

I have created a series of named folders on my thunderbird home screen and I move incoming messages into each folder according to subject matter. I set up a folder named … (read more)

I have created a series of named folders on my thunderbird home screen and I move incoming messages into each folder according to subject matter. I set up a folder named it BUPA some months ago and moved all incoming emails relevant into this folder. Now I have discovered that this folder does not appear under my list of folders on my home page and it has dissappeared. I do not know how this took place but I assume that this collection must still be on yourserver and if so can be restored to me. I would be most grateful if you could assist me with this problem.

Jim Winnett

[edited phone# from community support forum]

Open 1 90

Ability to Turn Off Dark Mode is Crucial for Some Users - Please make this possible FOREVER!

It very important to me to be abler to Turn OFF Dark mode when a recent TB update defaulted to that mode. Why? Because I have vision problems. So I run everything under… (read more)

It very important to me to be abler to Turn OFF Dark mode when a recent TB update defaulted to that mode.

Why? Because I have vision problems. So I run everything under Windows' "High Contrast" mode, which changes all displayed colors and backgrounds.

Given that is how my system is set,  Windows "flips" your new Dark Mode into a light and low contrast image that I cannot easily read. 

SO For users like me who must depend on Windows High Contrast settings, everything is fine as long as Thunderbird retains the option to TURN OFF DARK MODE. Please be sure to maintain this option Forever, or TB will become unusable to users like me.

Thank you.

Open 1 262