Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account?

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some r… (read more)

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some reason, I could not. Thanks

Open 1

Sending email gives the below error message. I can work around by using the FWD message selection.

Send Message Error "Sending of mmessage failed. An error occured while sending mail: Outgoing server SMTP error. The server responded [192.1680.166] Helo command rejected… (read more)

Send Message Error "Sending of mmessage failed. An error occured while sending mail: Outgoing server SMTP error. The server responded [192.1680.166] Helo command rejected: IP address 204.237.106.179 Blocked due to Abusive Authentication Behavior."

Problem recently developed. So far on 2 different addresses but could be more. Additional info, hotmail and gmail accounts sending work OK; xplornet.com account is the problem interface but the C/Svc folks say it's a Thunderbird mail issue.

Open 1

Web page triggered by clicking on email subject in the list pane

Recently, I have experienced an erroneous browser launch, simply by clicking on the title of the message in the list pane. This problem seems to occur when clicking on e… (read more)

Recently, I have experienced an erroneous browser launch, simply by clicking on the title of the message in the list pane. This problem seems to occur when clicking on emails from a particular UK supermarket (tesco.com) and the web page opened has a long and complicated URL, but the page contains only a single pixel which shows up as a white dot on a black background.

Obviously, it is likely that there is something strange about that source, but the problem doesn't occur if I click on the same email in a different email client (in this case Evolution).

I have tried various Settings as advised by web searches and also the solutions suggested in Thunderbird Help (Troubleshooting Mode and Troubleshooting Information).

I am running Thunderbird 140.5.0esr (64-bit) on Kubuntu Linux 24.04.

Open 10 342

New Folder goes into Unified Inbox

Whenever I create a new folder in one of my accounts, the new folder appears listed under my Unified Inbox instead of being listed under the account. It is super annoying… (read more)

Whenever I create a new folder in one of my accounts, the new folder appears listed under my Unified Inbox instead of being listed under the account. It is super annoying, and then to correct it, I need to open Unified Inbox properties and uncheck it from the folder list. I only want Inboxes to appear in my Unified Inbox. How do I stop this from happening? Thanks

Open 3

e-mail thunderbird

How do you look down through your emails and select multiples to delete? the answers I've found involve highlighting and deleting a bunch in a row. What about when ther… (read more)

How do you look down through your emails and select multiples to delete? the answers I've found involve highlighting and deleting a bunch in a row. What about when there are a couple of keepers in the mix?

Open 2 108

How to merge POP emails to new IMAP account; How to move "Drafts and Sent Mail" as well

I’ve set up a new email service type, IMAP, to take the place of my old POP email. The POP email doesn’t have a synchronization and storage feature, so I’m wondering: Fir… (read more)

I’ve set up a new email service type, IMAP, to take the place of my old POP email. The POP email doesn’t have a synchronization and storage feature, so I’m wondering: First, how can I combine the old POP emails with the new IMAP address; and second, how do I transfer drafts and sent emails from the old to the new one?

Open 1

Does deleting an email account delete the associated emails?

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with … (read more)

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with an index, I could probably look it right up. But coming to the forum is the only option the program gives me.

Open 3 1

instal Thunderbird on comcast/xfinity mail

Comcast/xfinity has replaced its e-mail with Yahoo mail I want to install and use Thunderbird instead I Have followed all the installation prodeedures but T bird will n… (read more)

Comcast/xfinity has replaced its e-mail with Yahoo mail I want to install and use Thunderbird instead I Have followed all the installation prodeedures but T bird will not connect/run. Has comcast made it impossible to use Thunderbird and if not, hoe do I get it to run

Open 2

I would pay for this: (better email filtering)

There are certain emails that I receive that are *absolutely known* spam. I want these (but ONLY these) deleted as they come in. I understand that one need to tick the "d… (read more)

There are certain emails that I receive that are *absolutely known* spam. I want these (but ONLY these) deleted as they come in.

I understand that one need to tick the "delete" box in Settings, but this seems to giver Thunderbird the right to delete anything that 𝒊𝒕 determines is spam. I don't want that. I want ONLY my own predetermined spam to be deleted.

And by deleted, I mean just that. Thunderbird just piles them up in the Trash folder, and this gets to be a big pile. Because Thunderbird makes mistakes, cannot just let it delete everything it determines to be spam, and so I have to go through this long list of junk in the Trash folder, which is annoying (because there's surely a better way that no one has implemented yet) and time-consuming.

I've made my own "delete" filter. It runs first (it's the first filter in the list), "before Junk Classification" and "Getting New Mail". Anything on this list should be deleted, because that's the ONLY action I have in this filter. If you're in here, you're gone.

Except your not. The filter is (for some reason) NOT run when new mail arrives. Instead, I have to open the filter, and choose "run on Trash folder". Then it works. But is THAT the design?!? Why is it not deleting arriving mail that meets the criteria?

There is also the problem now (as spammers have gotten more proficient) of the random character string preceding the @, followed by a domain name that you dare not mark as spam (for example, yahoo.com). These random characters are indeed random, and constantly changing, so you cannot filter on the address. But it seems to me some bright person might come up with something like "if 'known domain' is NOT preceded by 'known sender', delete". (This would require a user [me] to be very careful, or I could lose a new respondent who is not spamming me.)

But the point here is this: Over time, I have a great "delete" filter. Mail that this filter catches makes NO mistake. I want these messages (but ONLY these messages) to be gone when mail is retrieved. I don't want them in the Trash. And I don't want to have to take the time to run that filter on the Trash, because no one has created an extension that allows me to do this with a single click.

I would pay/donate, for this capability. But I can't bring myself to donate, or pay, when I have to go through a big Trash pile full of mail that, according to my filter, I should NEVER even see.

Other suggestions entertained of course.

But I'm spending too much of my life dealing with things that should be automated.

Regards,

Open 8 117

new account setup failure

Goodmorning, I have been using thunderbird for years now and I love it it keeps my accounts all together and I like that. however, I am trying to set up a new email accou… (read more)

Goodmorning,

I have been using thunderbird for years now and I love it it keeps my accounts all together and I like that. however, I am trying to set up a new email account gamingconsole360@outlook.com and I keep getting an authentication error I am trying to set it up as a pop3 account but I get stopped before I get that far some sort of authenticaten error. I tried manual setup and this is what I see in the hostname box .outlook.com and it says under it Hostname empty or invalid. Only letters, numbers, - and . are allowed Please help

Open 1

Is there a way to report a problem with printing color PDF files?

Does Thunderbird use an internal PDF print driver? I can't print PDF attachments in color from an email. I've checked my print settings but Thunderbird only prints blac… (read more)

Does Thunderbird use an internal PDF print driver? I can't print PDF attachments in color from an email. I've checked my print settings but Thunderbird only prints black. If I save the PDF file and then double click it, Adobe comes up and prints it full color. I'd appreciate it if it can brought to soneones attention.

Thank you.

Open 1

Open in conversation issues

I can see that there has been a reply or a messages was forwarded and when I right click for the menu "Open" may not even appear at times. When it does appear "Open in C… (read more)

I can see that there has been a reply or a messages was forwarded and when I right click for the menu "Open" may not even appear at times. When it does appear "Open in Conversation" is not always presented as an option even though there has clearly been conversation as I can locate reply's in the Sent folder. Sometimes it's there but when selected it opens a tab that only shows the email and none of the conversations. It's hit and miss and I can find no rhyme or reason. Any help would be greatly appreciated. Also, I would love to Testflight Thunderbird on Apple. Thanks, Sue

Open 1

When I move all messages from a search folder to a mail folder, they all return to the search folder.

I have recently installed Thunderbird to help me with my overfull Yahoo account. I installed it using the default Yahoo authentication which seems to work fine. Since Yah… (read more)

I have recently installed Thunderbird to help me with my overfull Yahoo account. I installed it using the default Yahoo authentication which seems to work fine. Since Yahoo exposes at most 100,000 messages in any one mail folder, and my inbox had over 250,000, my goal is to spread those out amongst a few different folders so that I can manage the inbox more effectively offline. To that end, I set up a couple of saved search folders, each of which selects e-mails within a two-year date range. Incidentally, each only selects about 1,000 messages at a time, not the 40,000 or so each of those time periods seem to contain. When I use my Ctrl-A shortcut to select the messages in one of the 'search' folders, then move those messages to my Yahoo mail folder under my e-mail account, the messages initially are wiped from the saved search folder, but after a few minutes they all return!

Incidentally, the saved search folder has the same name as the folder I'm trying to copy the messages to, but the search folder is under the Inbox, and the other folder is 'beside' (not under) the Inbox.

Let me know if there is a more efficient and effective way of doing what I want. Ultimately, I want well under 100,000 messages in my Inbox.

Thank you

Open 4

How to add a new email address to my Thunderbird email page

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird e… (read more)

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

Open 6 126

Unable to “Accept Permissions” after password update

Hi, I am unable to get Thunderbird to work after my microsoft password was updated. I get the popup & enter my email & new password, but I never get the second po… (read more)

Hi,

I am unable to get Thunderbird to work after my microsoft password was updated. I get the popup & enter my email & new password, but I never get the second popup to accept permissions. It just doesn’t go any further. I can see Failed login attempts for TB on the microsoft side. I am not too tech savvy, so I’m doing my best to troubleshoot!

This is Thunderbird 78.14.0 on mac 10.11, YES, that is old, it is a legacy mac! It was successfully setup with OAuth2 over 3 years ago & worked fine until the password update. I was able to add TB to an old 10.15 mac & it got the permissions popup & the account was added fine (but it is also using TB 150.0.2). Oddly, there was no 2FA prompts given, it just connected with my password only??

I had a number of devices that needed passwords updated, so I’m wondering if there was a conflict when trying to do this one? Do I need to delete certain files? I found where to delete the stored passwords & did that, but it’s not moving past that point to even store new ones & connect. I can’t grant permissions?

Also, I notice the successful TB login activity shows my IP address, whereas the unsuccessful one shows Browser Mozilla Firefox. I’m not sure if that helps with troubleshooting or not!

Thank you for your time!

Open 14 1

changer directement la couleur de l'icône de Thunderbird spécifique à un onglet dans la barre des tâches de Windows

Français: Bonjour, Presque tout mes icônes dans la barre des tâches, programme ouvert, sont bleu. Comment changer directement la couleur de l'onglet de Thunderbird dans l… (read more)

Français: Bonjour, Presque tout mes icônes dans la barre des tâches, programme ouvert, sont bleu. Comment changer directement la couleur de l'onglet de Thunderbird dans la barre des tâches de Windows. Ce serait bien de pouvoir choisir pour retrouver facilement Thunderbird et lire mon courrier. Christian

English Almost all my icons in the taskbar, for open programs, are blue. How can I directly change the color of the Thunderbird tab in the Windows taskbar? It would be great to be able to choose so I can easily find Thunderbird and read my emails.

Open 2

Frequent errors with account access

Whenever I attempt to download waiting emails I frequently get the message: "The STAT command did not succeed. Error getting message number and sizes. Mail server mailhos… (read more)

Whenever I attempt to download waiting emails I frequently get the message: "The STAT command did not succeed. Error getting message number and sizes. Mail server mailhost.zen.co.uk responded: Mailbox unavailable." This is a relatively recent occurrance - what can I do to resolve it?

Open 1