Thunderbird freezes for several minutes every time an operation is done while Inbox is open

Hi all, I've been using Thunderbird for eons but yesterday morning it started freezing up constantly. It freezes up ("Thunderbird is not responding") every time new email… (read more)

Hi all,

I've been using Thunderbird for eons but yesterday morning it started freezing up constantly.

It freezes up ("Thunderbird is not responding") every time new emails are received or any time I take any action while the Inbox folder is open. So, if I delete an email it freezes for a few minutes. If I do anything pretty much, it freezes up for a few minutes. Then it comes back and I can do another action, and it freezes again. This only seems to be happening when I have the Inbox open - if I go to other folders it seems to function normally.

Things I've tried without success: - Troubleshooting mode - Adding exceptions for my profile folders to Windows Defender - Compressing Inbox (and Trash and Junk) - Repairing the Inbox index

This doesn't appear to be a memory issue - right now, memory use for my entire system seems to be hovering at just over 50%. But Thunderbird is still freezing.

My Inbox folder is very large, but it's never been an issue before and nothing significant was added yesterday when it started failing.

Any suggestions appreciated!

Thanks

Open 7 2

Deleted messages reappear in Thunderbird Inbox

I've been a Thunderbird user for years without problem. However, since May 22, three specific messages continually reappear after deleting them from my Inbox. I keep my … (read more)

I've been a Thunderbird user for years without problem. However, since May 22, three specific messages continually reappear after deleting them from my Inbox.

I keep my Inbox empty and it stays that way, except for these 3 messages. Removing them from the Trash folder has not solved the problem.

My email provider is netaddress.com via POP3 account. I signed on to look at my inbox on their site via a browser, and the messages aren't there.

I have tried repairing and compacting the inbox, but the messages continue t reappear.

Do you have any other suggestions?

TIA.

ChuckM

Open 1

Cannot download email

Yesterday I had to change my Spectrum email - I have an old road runner email address and swapped over to spectrum.net server from the old server. In this process I had … (read more)

Yesterday I had to change my Spectrum email - I have an old road runner email address and swapped over to spectrum.net server from the old server. In this process I had to update my password to access the server.

When I updated per the instructions from Spectrum I was able to do a normal download into my Thunderbird inbox. This triggered me having to input the new password. I did check the box to update the password and save it. After the one time download I cannot get Thunderbird to download emails. I can send emails with no problems but cannot download. No way can I get a download - it does not on initialization, at the set time nor with the manual request.

Spectrum is no help - their web mail works and it's my problem. I realize this is an old system, legacy and all that - anybody got a magic fix?

Any idea on how I messed this up?

Thanks.

Open 4

We are getting substantially more junk mail with the change of our X@RetroCA.com email from Verio/Apollo to RoundCube - what can be done to get back to very low junk mail like we used to have?

We are getting substantially more junk mail with the change of our X@RetroCA.com email from Verio/Apollo to roundcube+ - what can be done to get back to very low junk mai… (read more)

We are getting substantially more junk mail with the change of our X@RetroCA.com email from Verio/Apollo to roundcube+ - what can be done to get back to very low junk mail like we used to have? Currently I am moving dozens of emails from our inbox to the junk box.

Thanks. John Corgiat for Retrouvaille of Nor Cal X@RetroCA.com

(PII redacted by moderator)

Open 3

Thread's broken sorting makes it completely unusable.

Whoever designed the Threads feature apparently never used an email program. • The topmost 'main' message in a thread isn't the newest one, it's the oldest. How the hell … (read more)

Whoever designed the Threads feature apparently never used an email program.

• The topmost 'main' message in a thread isn't the newest one, it's the oldest. How the hell does that make sense? • Even if you condense the thread, it still shows the oldest one • As a result, if you sort and look at the date column, it looks completely out of order. I thought it was a bug at first until I realized what was happening. • Replies keep getting indented instead of staying at the same width, which makes long thread subjects impossible to see because they get cropped off and it's just a bunch of blank space. • There's no option to change any of it.

As a result, it's completely worthless to use. Please no talking about editing customization files users won't do or extensions that try to partially bandaid the situation that shouldn't have to.

How could this be botched so badly? Just copy Outlook's conversations view, which is light years ahead of this and does it right. Seemingly there was zero user & QA testing when this was getting developed.

Where can a report be filed so this can get fixed and useable?

Open 2

I have Read Receipts disabled, but one was generated when MY address is in Disposition-Notification-To

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spamm… (read more)

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spammer would do this - but that's not the issue. I have Read Receipts disabled, but Thunderbird generated an email (to me) and sent it to my mail host. This seems like a bug. Even if the Read Receipt has my email address on it (making it mostly harmless), Thunderbird shouldn't have generated the message. Or am I missing something? Thanks.

Open 7

Email notifications

Recently...large windows of received emails are showing up in the lower right side...and I have to delete or dismiss. Is there a way to minimize that option and not requi… (read more)

Recently...large windows of received emails are showing up in the lower right side...and I have to delete or dismiss. Is there a way to minimize that option and not require me to respond? Formerly it would open as a small alert...and not requiring a response. Just went away, as I recall!!

Open 1

I keep getting "not responding" message

Whenever I do anything with email I get a message "not responding" which causes a delay for a few minutes before it proceeds This occurs with almost every action Open ema… (read more)

Whenever I do anything with email I get a message "not responding" which causes a delay for a few minutes before it proceeds This occurs with almost every action Open email, delete email, browse a different folder (eg Inbox to Sent) it suddenly started happening yesterday

Open 3 1

Can't send e. mails after fibre update to BT.

I have just been updated to a fibre BT account. My Thunderbird e. mail now refuses to let me send out e. mails, though it receives them correctly. It rejects all recipien… (read more)

I have just been updated to a fibre BT account. My Thunderbird e. mail now refuses to let me send out e. mails, though it receives them correctly. It rejects all recipients. I have checked the outgoing server and the settings are correct. This problem is specific to one computer here, others don't have any problems. Despite refusing to send e. mails, my e.mail service provider, Greenby, has received mail from me this morning which is said to be unsent. What is blocking the server?

Open 1

No drag/drop of contacts across messages

It's possible to drag/drop contacts from To to CC or BCC. It should be possible to do so across messages open in separate windows. But when I try it, it fails. … (read more)

It's possible to drag/drop contacts from To to CC or BCC.

It should be possible to do so across messages open in separate windows.

But when I try it, it fails.

Open 2

importing

somehow i managed to import from one email account to another thinking i would like it but i don't like since it just makes me have same mail in 2 places but i don't know… (read more)

somehow i managed to import from one email account to another thinking i would like it but i don't like since it just makes me have same mail in 2 places but i don't know and can't find how to cancel the import, can someone tell me how

Open 3

accidentally deleted my profile. How can I restore it so I can have access to all my email and addresses???

Have been using Thunderbird for years. Tried to set it up so my wife could also use it but the profile was the same as mine so when I deleted her profile, it also delete… (read more)

Have been using Thunderbird for years. Tried to set it up so my wife could also use it but the profile was the same as mine so when I deleted her profile, it also deleted mine and now I do not have access. How can I recover my profile so I can have access to all my previous emails and email addresses??? Also, since I cannot access the profile it will not open the app menu so I do not have access to the version.

Open 1