Thunderbird Community Forum

Yesterday I had to change my Spectrum email - I have an old road runner email address and swapped over to spectrum.net server from the old server. In this process I had to update my password to access the server.

When I updated per the instructions from Spectrum I was able to do a normal download into my Thunderbird inbox. This triggered me having to input the new password. I did check the box to update the password and save it. After the one time download I cannot get Thunderbird to download emails. I can send emails with no problems but cannot download. No way can I get a download - it does not on initialization, at the set time nor with the manual request.

Spectrum is no help - their web mail works and it's my problem. I realize this is an old system, legacy and all that - anybody got a magic fix?

Any idea on how I messed this up?

Thanks.

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spammer would do this - but that's not the issue. I have Read Receipts disabled, but Thunderbird generated an email (to me) and sent it to my mail host. This seems like a bug. Even if the Read Receipt has my email address on it (making it mostly harmless), Thunderbird shouldn't have generated the message. Or am I missing something? Thanks.

My Thunderbird has suddenly stopped showing date and size against incoming emails - it also wasn't showing sender but suddenly changed despite me not changing any options. Date and size are clearly ticked in the drop down box. Basically, it is randomly deciding what to display even when I am not changing options!

Is there a setting, like in Outlook, to snooze a reminder until "x minutes before start"?

If I have a reminder for e.g. 3pm, which is set to go off 1 hour before and then I want to snooze to give 5 minutes warning, in Outlook I would set it to remind me 5 minutes before. This works at any time up until 6 minutes before the event, regardless of when I snooze it..

But it seems that in TB, if you're away from your desk until e.g. 2.30pm, then you would have to calculate and manually enter "remind me in 25 minutes" to achieve the same effect.

I can't find an addon which does this, but happy to stand corrected!

Please appreciate that alternative text is not always applicable.

I use the Add Image button to tick off things on a list (add image of a tick) - for my own personal use, not suitable for webviewing. Halfway through the task these Alt Text warnings just obliterate my view of the document; my attempts to not have to print it, or not have to use Adobe, are thwarted.

I'm looking at a page of grey blocks that contain a triangle which in turn contains an exclamation mark, and I can no longer see the actual document behind them.

Sorry if I've posted in the wrong place.

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of emails - but this is different.

On the far left of Thunderbird is a list of all my email accounts with "Inbox" etcetera. Each email account shows it's Inbox/Sent/Deleted/ except for 1 account. The problem email account only shows it's Title and Inbox northing else. Yes, I tested it and sent emails to it, and used the problem email account to send, create a draft, and they don't show..

The image explains it.

Thanks for reading this ~r

I am running Thunderbird 140.11.1esr on Windows 11. I have many email accounts mainly with btinternet which I access with Thunderbird. Most of them work fine but when I tried add another email account with a very large inbox all of the folders download fine but the inbox itself doesn't show any messages but the number alongside the folder says 220479 (which I think is unread messages). I have tried this on 2 different laptops with the same result. I have tried to Repair the folder. The folder is selected for offline use and I have tried to press the Download now button.

Any ideas?

Thank you

Paul

I had Thunderbird on my Windows 10 computer. I bought a new Windows 11 computer and downloaded Thunderbird. When I try to set up my email account, I provide my full name (not my Thunderbird user name) and email address. The next screen has the message "Configuration found in Mozilla ISPDB ". I clicked on IMAP and hit continue. The next screen I type in my password for my Spectrum mail account. I have confirmed that the password works went I log onto the Spectrum website. The next screen has the Authentication error "Unable to log in at server. Probably wrong configuration, username or password.". I've also tried using my Thunderbird user name and Password instead of my full name and Spectrum password with the same results. I know my Thunderbird user name is correct but I can't be 100% sure that my Thunderbird password is correct.

I'm not sure if this matters but my email has the has the extension ----@socal.rr.com. This was assigned to me by my original email provider, which was Time Warner Cable. Spectrum bought Time Warner Cable a few years ago and I think Spectrum uses a different extension.

I have tried all the recommended methods to alter the display of dates in my Thunderbird inbox but cannot alter the format as short. It is very inconvenient not to see the correct Day number.

I am working on my Windows 11 where I have TB synced with a Comcast account and a frozen GMAIL due to the need to free up space. Under GMAIL I had to look up older messages for recipients before sending the message I prepared with the attachment. I used my Comcast email as the address in the cc: line; but did not realize that I was still in the GMAIL before I hit Send. Why did it bother to send? Now that I sent it, I do not have a copy. A box appeared that said that it would not make a copy. I understood what the problem was; but it gave me no chance to change the account at the top so that TB could copy it to my Comcast folder. How can I retrieve this message?

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

We are facing issues with Thunderbird mail application.

Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists.

Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible.

Your prompt support will be highly appreciated.

Upon opening Thunderbird on a Mac (OS 26.5) the program posted a window requesting a password in order to add a new tool to the application. Unfortunately we have lost the password and the program insists it needs the password to continue. An option is offered to 'Ignore', but pressing this button does not launch Thunderbird, rather it sets up some Mozilla 'thingy' operating in the background (the Thunderbird icon in the dock is active) which can be terminated by Force Quitting the process. The thing is, Thunderbird is now unavailable at this point due to the new tool that could not be added to the application.

Hi! I use Thunderbird at home, but at work I have to use Outlook. This M$ sh... uses Ctrl-Q to mark emails as read. After a long day at work, I go home, sit down at my computer, and automatically keep pressing Ctrl-Q instead of R. I'm sure I'm not alone in having this problem. Could you please allow users to choose which hotkey exits Thunderbird, or at least disable the hotkey?

I was trying to clean up my iPhone 16 by deleting emails, double deleting emails, not realising that they were being deleted across all of my devices. I contacted Apple and, of course, as the emails were double binned they were unable to help me. I then remembered I was using Thunderbird on an older MacBook, MacOS 10.14.6. Is there any way I can retrieve these emails? Pleeeeease tell me there is. Ive read other answers but the questions that are being answered are not quite the same. Thanks for any reply.bold text