Thunderbird Community Forum

In reference to the article [[Knowledge Base Article|http://mzl.la/1ApHiU3]], "Move Thunderbird data to a new computer", this misses the transfer of Local Folders.

The instructions only include moving the Thunderbird application data folder with profile information but does not include Local Folders, after completing these instructions the Local Folders will not be present on the new computer.

The path for Local Folders is under Account Settings > Local Folders, this folder needs to be copied to the similar path on the new computer as well.

I have copied emails from a Windows 10 to Windows 11 computer using these instructions and it appears to work.

I have been using Thunderbird for YEARS, with 3 separate email accounts. Great product.

Just recently, with out warning, my [edited from public] @ sbcglobal.net account stopped being able to send email. I can still receive emails. I have not changed any outbound setting. Any help appreciated.

Terry

Whilst using TB the screen went white with dozens of little tabs along the top of the screeen with what look like page icons, as the app became 'not responding'. Re-loading didn't help - same screen. Re-starting didn't help. I uninstalled and re-installed TB but it is stil the same. Opening in Windows (11) safe mode produced virtually the same result except for a few seconds I was able to open the hamburger menu and select trouble shooting. Opened in trouble shooting mode showed several alerts of 'failed to connect with servers' (outlook.office365.com imap.gmail.com and Yahoo). Then it shut down as before 'not responding'. When open, TB is using some 80% of available memory., and I can only close it by using Task Manager. I'm a complete dunce at this stuff so, if anyone knows a way out of this hole, please use simple English! Thanks, Jeff

With previous computer (Winidows 11) I've been able to send an email from WITHIN Word, but now I get error message "Word couldn't send mail because of MAPI failure." Any idea how I can fix this? Regards, David, running TBird version 151.0.1 (64-bit)

I had received an important email that had 6 attachments. I was able to open them yesterday, but today the link to them at the bottom of the email is missing, so there is no trace of the attachments. Is there any way to recover them? I tried clicking on the inbox folder/ properties & then repair folder, but it didn't help.Thanks

When I use thunderbird to download messages from my sky email, I get a threat notice and " The file containing the threat was at c:\users\appdata\local\temp\newmsg" - I use mcafee. I do not get this threat notice when getting messages from my bt emails or my zen emails via thunderbird. I do not get this threat message when logging in directly to sky emails on the internet. I have deleted my sky email account in thunderbird and reinstalled the account but I still get the threat notice. Can you help .

I am running Thunderbird 140.11.1esr on Windows 11. I have many email accounts mainly with btinternet which I access with Thunderbird. Most of them work fine but when I tried add another email account with a very large inbox all of the folders download fine but the inbox itself doesn't show any messages but the number alongside the folder says 220479 (which I think is unread messages). I have tried this on 2 different laptops with the same result. I have tried to Repair the folder. The folder is selected for offline use and I have tried to press the Download now button.

Any ideas?

Thank you

Paul

I have two email accounts (one is imap, one is pop3) in my older version of Thunderbird. They have both worked normally until last week. The pop3 account continues functioning normally, but now when I select (in Thunderbird) the imap account, the mouse cursor starts showing the hourglass and the bottom status bar reads "loading message" . I've closed and restarted Thunderbird, but this doesn't make any difference. The imap account is stuck on "loading message" and doesn't download anything. I also checked my imap email account on the ISP's website, there is new email there waiting to be downloaded,. What can I do to troubleshoot this?

ps...a few weeks before this problem surfaced, I had all my email (inThunderbird) disappear, so I renamed the prefs.js file and that fixed the problem. My email worked normally after that, until this current problem occured.

How do I add my Comcast email account to Thunderbird now that it has switched to Yahoo? When I try to add it all I get are the Comcast mail servers in the setup program to add an email. When I try to edit it and change it to the Yahoo mail servers it does not work. I have used Thunderbird for many years and Firefox for a browser. When I started on the internet I Used Netscape. Firefox and Thunderbird were started by Netscape programmers if I remember right. I love both Thunderbird and Firefox and don't want to change but the way it is now I cannot use Thunderbird for email. I have tried both Pop3 and Imap setups. Neither will either allow me to set up my email in Thunderbird to get email from Yahoo. I do not like the Yahoo Website for email.

Only my new Mail is shown in Thunderbird all my Yahoo Sub Folders are MIA. I need to see & have access to those subfolders to a working Email system for me.

[edited]@yahoo.com

ヤフーメールがセキュリティを強化する為に運用方法を変えたようでサンダーバードでヤフーメールの受信が出来なくなりました。 行った対策は行った順に ⓵サンダーバード側の保存されたパスワードの削除。再入力 ➁ヤフーメールのパスワード変更 ➂ヤフーメールの受信設定などの有効化 ➃サンダーバードの再起動 ➄サンダーバードアンインストール＆再インストール ➅アカウントの再設定 です。 ➂までで送信やヤフーメール以外のアカウントのメール受信は出来るようになったものの➄まで行っても結局pop.mail.yahoo.co.jpサーバーへの接続は出来ずエラー＆パスワードの再入力の無限ループでした。 又⑥ではヤフーメールのパスワードのみ旧or新パスワードどちらもパスワードが違うと弾かれアカウントの再設定が出来ませんでした。

対処法をお願い致します

I can not get my google workspace account to authorize in Thunderbird. Using IMAP setting. Thunderbird automatically finds the correct server settings, but when I hit "continue", it gives an authentication error.

I have spent extensive time with the google workspace admin console help. This is the final result: "Thank you for trying all the steps so far. Since Thunderbird has already been added under App Access Control in the Admin console, IMAP is enabled, and cookies/cache have been cleared, but the authentication error still persists, this points to a possible issue with the application’s client ID used by Thunderbird for OAuth. In this case, you will need to contact the Thunderbird support team to verify the correct client ID for their OAuth implementation. Once you have the correct client ID, we can then configure it properly in the Google Admin console so the authentication works successfully. We’ve confirmed that all Google Workspace settings on our side are correct, so the next step must be coordinated with Thunderbird’s team."

Therefore, here I am.

I get the following message when I try to download emails "Unable to write the email to the mailbox. make sure the file system allows you write privileges and you have enough disk space to copy the mailbox

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

HELLO! I'm having a problem with some messages. If I receive a message and the program places it in the "Offers" section, then when I try to move it to the "Inbox" section, it disappears. And I can't find it anywhere! This isn't just a problem with the latest version of Thunderbird, but has been for a long time. Today I received several messages from my bank that the program classified as "Offers," but when I tried to move them to the "Inbox" section, they disappeared!! Where are they? It's very frustrating because now these messages aren't even on the server!