Updated Thunderbird on my new Android. Checked on PC version update. Did that and it crashed.

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" t… (read more)

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" thing and I don't understand exactly what it is asking for. Outlook name and password? Mozilla account name and password? Some other username and password? Can't transfer anything from mobile to PC (not good). Any way to fix this? Don't tell me I might have to go back to Outlook...

Open 1

Red text fraud warnings inserted in emails

Just recently, some of the emails I receive are full of messages in red next to almost every line of the email saying that things like "Likely fraud detected" or "Do not … (read more)

Just recently, some of the emails I receive are full of messages in red next to almost every line of the email saying that things like "Likely fraud detected" or "Do not trust this website." There is no indication as to what program is creating all these warnings. I have tried to turn off anything I can find in Thunderbird's security settings to no avail. The main source of emails with these warnings is "Beermenus.com" which I have been receiving for quite awhile before this started. Any ideas on what to do

Open 3

Sending of Password fails

As so many have experienced, but I have yet to find the actual solution, I will bring up the issue. I recently purchased a new computer. Installed Thunderbird, created a… (read more)

As so many have experienced, but I have yet to find the actual solution, I will bring up the issue.

I recently purchased a new computer. Installed Thunderbird, created all the mail accounts I have and... no problems. All the accounts, once created, populated with emails. For 3-4 days, there were no issues.

Important to note: I let TB use all the default settings. And once everything was up and running >>>>I did not change anything<<<<<.

Then a few days later, I started getting the following messages for two accounts that had migrated from q.com to myctl.net. Entering the 100% proven-correct password results in the know endless-loop of entering the password and the same pop-up error message. The PW is 100% correct as I can go to Centurylinks' website and login using that same, exact password and read my emails.

I've spent enough time trying all the suggestions here, reddit, facebook etc so I'd thought I'd see if anyone has actually found a solution.

Open 7 1 36

How can I stop the synchronisation of the source email to Thunderbird desktop email?

I want to use Thunderbird as a one-off back up of my source email folders. On Thunderbird PC, I have done this under Fetching mail settings with "Folder Poll Frequency" s… (read more)

I want to use Thunderbird as a one-off back up of my source email folders.

On Thunderbird PC, I have done this under Fetching mail settings with "Folder Poll Frequency" set to Never.

On Thunderbird Desktop Account settings are different. On Server settings, I have unchecked for new messages, but they are still coming through. Any advice how to stop the messages synchronising from the source email system?

I will then delete a lot of old messages on the source system, knowing they are available on Thunderbird desktop

Open 1

Why am I getting this message when I try and send an email from my Mozilla email client: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

Why am I getting this message when I try and send an email from my Mozilla email client: Sending of the message failed. The message could not be sent because the connect… (read more)

Why am I getting this message when I try and send an email from my Mozilla email client: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

Open 1

"Search Folders" gone after renaming a few folders?

Thunderbird 147.0.1 (aarch64, macos, m2) Team, After spending many many hours creating 14 search-folders that can find all of the right emails in approx. 20 "real" (local… (read more)

Thunderbird 147.0.1 (aarch64, macos, m2)

Team, After spending many many hours creating 14 search-folders that can find all of the right emails in approx. 20 "real" (local) folders.

Then I renamed 10 local folders and noticed my searchfolders disappearing!?

Big panic. Now, only the last 2 created searchfolders where there. The rest was gone. Realizing that the searchfolder config is in a file called "VirtualFolders.dat" I instantly took a copy. Restart Thunderbird: Now only 1 searchfolder was left. The copied virtualfolders.dat file still had 2 searchfolders in it but the rest is gone. There is no other copy/backup of this file.

These search folders are the only thing that generated some sense in gigantic piles of email.

Does renaming local folders KILL Virtual/Search folders?

Open 2 101

"Thunderbird is damaged and must be moved to the trash" on macOS

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app… (read more)

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app several times, and tried the terminal command "xattr - cr" and dragging the app into the window. Is there a proper fix for this. V. grateful for any solution. TIA Brian

Open 4 85

Glacial loading of TB

For some time now, TB (147.0.1 (64-bit)) has been VERY slow loading, the first thing in the morning. If I close it and re-open, it opens at the normal--and desirable!--s… (read more)

For some time now, TB (147.0.1 (64-bit)) has been VERY slow loading, the first thing in the morning. If I close it and re-open, it opens at the normal--and desirable!--speed. Any thoughts? Regards, Dave

Open 5 86

Moving email to folders and they just vanish

I had just started utilising Folders. Today I wanted to move an important email where I could easily find it again. I created a new folder, went to the inbox, clicked on … (read more)

I had just started utilising Folders. Today I wanted to move an important email where I could easily find it again. I created a new folder, went to the inbox, clicked on the email in question and moved it to the new folder.

Then I went to the new folder to check that it was there safely and it was and I shut down my laptop.

Later I got home to start work. I looked for the file and the folder was empty. I ran the search that I had run previously and it now returned nothing found. The email had vanished.

I moved some rubbish emails to the same folder, none of them arrived there, all have disappeared and are not to be found in the deleted folders either.

Really annoying and frankly a deal breaker for using this software going forward without a satisfactory solution.

Running Linux Mint on a Lenovo ThinkpadT490 Many thanks

Open 2 74

Thunderbird: Mail account setup is failing despite correct credentials auto-detection of server profiles

Hey, I want to set up my .gmx.de mail account in thunderbird (140.10.0esr (64-bit), Mozilla Thunderbird Snap for Ubuntu). it used to work, on my phone and the gmx website… (read more)

Hey, I want to set up my .gmx.de mail account in thunderbird (140.10.0esr (64-bit), Mozilla Thunderbird Snap for Ubuntu). it used to work, on my phone and the gmx website it is working. I did not change any of my credentials but suddenly it raised the "unable to log in to ..." error on my laptop only (Ubuntu 24.04.4 LTS). After several tries I deleted the account and tried to set it up again from scratch. It finds a server profile which is consistent with the one on my phone (where it is working just fine) but login is not possible using the same password.

Open 1 1

Consitent font size across HTML mail and signature in Thunderbird

Hi community, I want to have the same font and font-size in: my HTML message body text my signature.html file so I can send consistent and nice-looking e-mails, like … (read more)

Hi community,

I want to have the same font and font-size in:

  • my HTML message body text
  • my signature.html file

so I can send consistent and nice-looking e-mails, like you would expect.

Here are my current settings:

  • Settings > General > Language & Fonts > Fonts >
    • Default font: Arial
    • Size: 12
    • Advanced: For both "Latin" and "Other Writing Systems" I have the settings you can see in the attached screenshots.

I heard that these settings are for personal viewing.

  • Settings > Composition > HTML Style >
    • Font: Arial
    • Size: Medium

I heard that these settings are for viewing by recipients.

The first line of my signature.html file looks like this: div style="font-family: 'Arial'; color: #222; line-height: 1.0; font-size: 14px;"

There is always a slight font size mismatch of the message text with my signature.

I unsuccesfully tried tweaking the html font size values in px or pt to match the given size in Settings > Composition > HTML Style for Medium or Large.

It seems that the available font size granularity of Medium or Large just does not match corresponding pixel or point values?

I would be extremely grateful if someone can guide me on how to achieve this!

If there is no valid solution for this problem, I'm happy to open/report an issue on this.

Thank you and have a wonderful day

Open 1

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. Folders are no longer in alphbetical order.

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. All was OK for awhile. One day all of my Local Folders were no longer in alphabetical order.… (read more)

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. All was OK for awhile. One day all of my Local Folders were no longer in alphabetical order. Some folders, like Outbox are under Local Folders. Is there a fix? Please don’t tell me to uninstall and re-install.

Open 4 12

Thunderbird and connecting to hotmail very shaky and mostly unsuccessful

I am having issues getting thunderbird to connect to my 2 hotmail accounts over the last week or two. According to isitdownrightnow.com, outlook has been down for about 2… (read more)

I am having issues getting thunderbird to connect to my 2 hotmail accounts over the last week or two. According to isitdownrightnow.com, outlook has been down for about 200 days and is this really the case? My wife is not having any issues with her hotmail accounts, but I am. I have tried several different settings and attempts and did seem to have it setup, only for it to fail again and again.

This is getting ridiculous. I am using Windows 10 Pro and I am using Thunderbird 150.0.1 (64-bit). I am using Avast Antivirus and Comodo Firewall, but my gmail and yahoo mails are just fine. If anyone here has any information that I am missing or maybe I am making some kind of mistake in my setup, I would really appreciate any and all help or suggestions. Please ask for details about my setup and I will be happy to provide it. Thanks, Shawn

Open 1 1

I see others in their email, have a standard ending with their credentials per se, like a "footer" if you will,is it possible to set that up in my Thunderbird?

I would like to know if possible and or how to set up a standard "footer" if you will, to end my emails with. I am humbled to have several initials after my name, and wou… (read more)

I would like to know if possible and or how to set up a standard "footer" if you will, to end my emails with. I am humbled to have several initials after my name, and would like to be able to have a standard button or actino to perform, to shortcut those answered emails with that sign off... Is is possible? Thank you

Open 2 2

I can't click the green lock icon in the URL bar of the web browser that launches within Thunderbird.

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the gree… (read more)

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the green lock icon in the URL bar to check the details, but I can’t click it.

Does a green lock icon mean a secure connection has been established?

Open 3 1 18