Thunderbird Community Forum

Recently it's a daily occurrence that I must enter the password for my SMTP server. I always check "Use Password Manager to remember this password" but it doesn't help. The next day I'll have to go through this again.

I power on my machine multiple times each day, and I use Thunderbird each time. It doesn't happen each time. It seems to happen only the first time I use Thunderbird each day. This is new behavior. Before it would happen now and then, now it's daily.

I don't have a Primary Password. No need for it.

If you need to see the message I can send it to you, but I'm not attaching it right now because it shows my email address and the smtp destination. Maybe I'm being too careful.

I have an old(er) Thunderbird file - we were not able to get the system running so we just plugged in the hard drive and zipped it (not with Thunderbird, just zipped the raw files - see attached) and I have tried all three methods that Gemini spit out to me (#3 looks like what I have seen on the forums here) and the bext I can do is get the first message to pop up (out of about 500+) and can't see the others. Using Thunderbird on the new machine and also tried the ImportNG tool as well. I can't loose this collection, very important. Although the old machine does not work, I still have access to the hard drive if I need more "stuff" off of it. Not sure what the old version of Thunderbird was but the box was last used in Jan 2019 and setup originally around 2008. Thank you in advance for your assistance.

no in setting i have the font or ink color to bk lack text so when i write it is supposed to be black so why do i see when ii click on the persons name after i send it do i see it as blue u ink text font i want all ink text black i so not like the blue and do not know how to stop it what do i do please help

Hi everyone!

I'm trying to log into my email account on the domain example.com via SMTP. The email account is with yandex.ru. When I try to authenticate, it says the SMTP password is incorrect. I decided to try through Outlook, and it worked. What could be the issue?

When we first started using a third party application to track our customers information & jobs; we received emails showing the customers name on the correspondent/from column. Now all of the emails show the third party applications name and I do not know which customers are trying to contact us.

There are two copies of Thunderbird on my laptop. Win 11. A newer copy appeared but does not have my old emails that I have saved. How do I safely get rid of it and keep all emails? Thank you.

I just started using the Thunderbird app on my PC. Using Gmail, I can see the followups to emails that I have replied to, but those don't show up in Thunderbird. I've started and stopped the applicatoin, even waited a day or so, but the responses to that specific email aren't there. They do show up on my phone and in Google Chrome using Gmail.

I've checked for updates, used Get Messages, looked at Settings, etc. but can't get one particular email to show a response that I've sent in Thunderbird.

Please advise for things to look at as I currently dont' have confidence for the others emails that may be missing responses.

Thanks in advance, Cordially, Steven M.

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing account. Does this mean the currently running account or the new account?

It would have been highly beneficial to provide a function or procedure to migrate all files (if they existed) from org.mozilla.Thunderbird to org.mozilla.thunderbird. In the absence of such a mechanism, the update effectively behaves like a fresh installation, creating the impression that all user settings and data have been lost.

I resolved the issue by manually copying all files from /home/USER_NAME/.var/app/org.mozilla.Thunderbird/ to /home/USER_NAME/.var/app/org.mozilla.thunderbird/ and restarting Thunderbird, after which everything functioned as expected. This could also have been addressed through a symbolic link to the new path.

I believe more care should be taken when implementing breaking changes of this nature, as many end-users would not know how to resolve this issue on their own. Clear guidance or automated migration would help prevent unnecessary disruption and confusion.

I'm seeking a minimal Google, Facebook or Gmail environment. I use an android phone and an Apple miniMac os. Do you associate or offer an email service that allows me to achieve this?

I have been using Outlook Lite to keep my work inbox separate from my personal, I was going to switch over to Thunderbird however I need authorisation from my IT Dept to allow access. What do I need to detail in the request to them in order to quickly / easily get them to process this?

checked with OPTUS no solution. my X@optusnet.com.au cannot transmit but only receive. All the others are OK. Had error messages for at least 3 months when I try to send!! LAST Message was mf-505: Sender Policy - Relay Denied. Please verify that your email address is correct in your account settings and try again.

You may have a mis-configured setup. See the Thunderbird section at https://www.optus.com.au/support/answer/using_an_email_application_with_optusnet_email_1434.

(PII redacted by moderator)

My new Greenby account was hacked I had to delete thousands of scam emails so my Mozilla account appears to have been blocked. Can I get back into Mozilla or have I been permanently block

I have a client who has been using Thunderbird for years - in the last couple of weeks when doing his normal scan to email he is suddenly getting this error message, after filling in the email details and clicking send

"Sending of the message failed - there was an error attaching xyz.PDF. Please check that you have access to the file"

Process is... 1. do a Scan to Email via the Brother printer console panel 2. Scan completes and opens the TB new email message - File saves into the default folder \pictures\cc4\email 3. Fill in the recipient, subject and message body 4. Click send message in TB 5. Error above is presented

I can open the the attachment within Thunderbird to check it and it opens just fine - the scanned file is actually there... But click the send button and that error is presented.

I can fix it by removing the attachment and reattaching manually from the email folder where scan is saved.

When I try it myself (remote support), either via the brother CC4 app or getting client to trigger the scan to email, it often works, but invariably he calls back after his next scan to email and it is broken again...

Scans were saving to a Onedrive folder originally, moved the save location back to the standard user/pictures/cc4 folder assuming Onedrive may have been interfering, but it is still behaving the same.

Anyone have any clues what might be going on here? The brother software seems to be doing what it is supposed to. I have reinstalled both the Brother software and Thunderbird with no change... Windows updates maybe?

In the interim I have him doing scan to file and attaching manually, but would be nice to get this sorted for him...

its an Acer laptop running Windows 11 pro 25H2, TB version was 150.0.2 originally but still doing the same on the latest 151.0 that I installed two days ago

Thanks for reading... any help appreciated

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