Having problems updating Thunderbird to the latest version.

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange ac… (read more)

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange accounts are supported natively by Thunderbird.

I am using a generic desktop PC running Windows 10 Pro (22H2)

I am having difficulties with an Exchange account using the OWL add on.

I would like to upgrade my Thunderbird to the latest version and use the native support for Exchange accounts. I would also, if possible, like to upgrade to a 64bit version.

When I follow the instructions (Help/Update Thunderbird) the pop up reports that 'Thunderbird is up to date'.

I can't see a way forward at present, can someone assist please.

Open 3

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a"

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a" and "C:\Users\newb\AppData\Local\Temp Trojan:WIN/SuspiciousAttachmentScript.a" from Mcafee when I open Thun… (read more)

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a" and "C:\Users\newb\AppData\Local\Temp Trojan:WIN/SuspiciousAttachmentScript.a" from Mcafee when I open Thunderbird. I'm only getting this in Thunderbird and suspect it's a false positive of some kind. It's still worrying and I'd like to eliminate this. This has been going on for a couple of months. I've run several cleaners and anti-virus programs on the system, but it still returns.

thanks

Open 1

login failure on reinstalled windows desktop

I had TB on my desktop for years and finally got it also synced to my phone. Then with a failure with Windows 11 had to wipe clean the desktop and start over. Cannot re… (read more)

I had TB on my desktop for years and finally got it also synced to my phone. Then with a failure with Windows 11 had to wipe clean the desktop and start over. Cannot reinstall TB. I obviously have the correct e-mail and password as I was able to log into Mozilla and submit this question. I believe it is a problem with my user name and what is on my phone setup does not work with my desktop reinstallation.

Open 8

cannot set password for outgoing email

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find … (read more)

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find a place to enter password. What can I do? It is the password for outgoing email.

Open 4 1

Thunderbird won't accept my password so I can open my email

Have a new computer and when they transfered my information they didn't do my email. I finally got found it an downloaded it but now it won't accept my password. Plese h… (read more)

Have a new computer and when they transfered my information they didn't do my email. I finally got found it an downloaded it but now it won't accept my password. Plese help I'm getting desperate. Thank you Mary Ward

Open 1

Threading

Threading - why does it keep coming back? I have just realised it's back again on my Thunderbird and I never knowingly turned it back on. Why does Mozilla keep trying to … (read more)

Threading - why does it keep coming back? I have just realised it's back again on my Thunderbird and I never knowingly turned it back on.

Why does Mozilla keep trying to force it on users?

This has been an annoyance for users for several years now and the message has still not got through it would seem.

For an open and user-facing organisation, this is strange behaviour that I just do not comprehend. Include it if you want, but make it optional and easily so.

I know this is only the community forum, not Mozilla, but one would think that a wise organisation would keep an eye on what their customers were saying & feeling.

Open 1

message as actual plain text, ignoring any markup in the message

Hello, Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup… (read more)

Hello,

Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup, presumably HTML, the font size is not what I have chosen. Generally, the font size is smaller than what I have specified in the Thunderbird settings.

This is unacceptable. It is a usability / accessibility issue. If the user chooses Plain Text and sets a font size, they have done that for a reason. Which is accessibility. If Thunderbird ignores the needs of users and applies styling rules to messages, that is a failure state.

Is there some way to actually, truly, absolutely display all messages as plain text in a specified font, weight, and size? If not, what is the protocol for reaching developers so that they can respond to this issue?

Thank you

Open 3

How do I turn on "Show Password" button?

It has been going on for two days. I tried restarting in troubleshoot mode and it didn't turn on the "Show Password" button. The version of thunderbird I'm using is Moz… (read more)

It has been going on for two days. I tried restarting in troubleshoot mode and it didn't turn on the "Show Password" button. The version of thunderbird I'm using is Mozilla Thunderbird.

Open 1

I am missing a folder under Local Folders. How do I restore it from the saved backup file

I have saved my selected emails in different folders under Local Folder based on the subject of the email. Now I do not see one such folder where I had saved several emai… (read more)

I have saved my selected emails in different folders under Local Folder based on the subject of the email. Now I do not see one such folder where I had saved several emails for that particular subject/topic. Need step-by-step to restore that FOLDER from C:\users\myname\AppData\ ???

My issue described may not be Accessibility I chose in Topic above as that was the closest to match. Basically I am missing that Folder as I might have accidentally deleted from the current file that displays when I click open Thunderbird Mail.

Open 2

Using Thunderbird in our small office

I have a small office with 5 stations to access our one email account and we'd used thunderbird for years, but the lack of integration between the stations meant we chang… (read more)

I have a small office with 5 stations to access our one email account and we'd used thunderbird for years, but the lack of integration between the stations meant we changed to Outlook and of course that's a shitshow, so I'm coming back to ask you my self (rather than the tech guy) if there's a way to set up thunderbird so that if desk 1 opens and responds to email 17, that all the desks can see both that it happened and access the responce that desk 1 sent.

We have an IMAP email account hosted locally (as in, not a gmail account, or the like).

I'd be more than happy to pay for a piece of software that I could use. I've used Thunderbird (and Eudora) for decades and I'd like to continue to support it. But moreover, I'd like an email server that doesn't limit my account size (I use email for "corporate history") and one that would allow my individual staff members to see everyone's activity in the email server.

I had most recently (like 6 months ago?) been using thunderbird. My Tech guy said it was the most current version, but I couldn't tell you what it was.

We run on Windows -- most on 11 but a couple still on 10 until I can take the time to set up the new computers.

Open 1

How to manually connect thunderbird to my email service provider: smartmail.buz.net

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.b… (read more)

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.buz.net.

Open 1 1

How do I delete my old password?

When I tried to delete my old password in "Show Passwords" by highlighting my old password and hitting the backspace key to delete it and every time I click on the backgr… (read more)

When I tried to delete my old password in "Show Passwords" by highlighting my old password and hitting the backspace key to delete it and every time I click on the background or hit "Enter", it just pops back on where it was so I couldn't correct it without having to click "Remove all" which turned off the "Show Passwords" in "Saved Passwords".

Open 1

unable to send emails due to not connecting to outgoing server

I have been unable to send emails for several weeks and keep getting the following error message: sending of message failed The message could not be sent because connecti… (read more)

I have been unable to send emails for several weeks and keep getting the following error message: sending of message failed The message could not be sent because connecting to the outgoing server (SMTP)smtp.1und1.de failed. The server may be unavailable or is refusing SMTP connections. Please verify that your outgoing server (SMTP) settings are correct and try again.

My settings have not been changed so I am wondering what has changed and how i can correct it. My computer knowledge and ability is very limited so please bear theis in mind when offering advice and solutions. Thank you.

Open 1

I tried deleting my old password

When I got into the "Show Passwords" in "Saved Passwords in "Privacy & Security", I had to click "Remove All" in "Show Passwords" to delete it, and now it turns off t… (read more)

When I got into the "Show Passwords" in "Saved Passwords in "Privacy & Security", I had to click "Remove All" in "Show Passwords" to delete it, and now it turns off the "Show Passwords" in the "Saved Passwords" section, and now the OAuth2 is missing.

Open 1