Thunderbird Community Forum

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

Hello I am having difficulty in sending message for 2 of my email addresses through Hostinger. My ither accounts through Hostinger works fine. See pic attached for the error message. Please help and advice. Thank you

Bonjour

je reçois ce message d’erreur dés que je veux répondre à un mail

"L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur a répondu : Ru6MwXcZWUS2U Mail rejete. Identifiant et adresse mail appartiennent a 2 utilisateurs differents. OFR203_528 [528]. Veuillez vérifier le message et essayer à nouveau."

cordialement

In Thunderbird on my Mac there appears to be no way of restoring alphabetical order to Folders.

All of my folders under A(and there are a lot of them) have dropped down a few alphabetical letters. There is supposed to be a right click on account name and restore this order, however, like many features on Thunderbird it does not exist now.

So a) why has Thunderbird on my Mac done this and how do I sort it out please?

Cloutier728@gmail.com i need to add to my email cloutier728@email.com

I was looking around my emails and when I thought I was trashing my junk emails in the trash bin it was my emails (that I keep).. I hit trash and they were gone, tried the undo and is there any way to get them back, would like to find out. I am a newbie to this kind of thing, so please be gentle when telling me what to do, also closed thunderbird and opened it up again, just wondering if someone out there can help me. Thank you for your time in reading this.

Hello, Previously, I had my email with Xfinity, but they stopped this service and set us to Yahoo Mail. I’ve had no luck in setting it up in Outlook, so I tried Thunderbird and encountered the same problem. I have Windows 11. I’m using the IMAP settings recommended by Yahoo. During the setup process, everything checks, but when it asks for an address, which is from Xfinity, and a password, which I’m not sure they’re asking for so I tried the Xfinity, Yahoo, and Mozilla passwords. I get the authentication error on each attempt. Help! Thanks, Parris

I get your begging for money, you are obviously young, I have donated more money to you already than all my other email providers combined, period, you will allow me to move , remove as much as I want or I can delete you and you lose any future donations, but ticking me off with this we think this is junk crap trying to get more money from me only makes me want to DELETE YOU YOUNG PEOPLE, you act just like your buddy Google, lmk Anthony, or stop the bs

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email

Hello,

A folder (Local Folder) shows that I have 20 UNREAD messages. I don't care about them and want to mark them all as READ right away, so I right-click on the folder and select “Mark all folders as read,” but NOTHING happens! I search for the “unread” ones, it finds them, I select them all and right-click, but no options are available! What’s the point of the search and multiple selection in this case?

Please either tell me how to do this in a single step or fix these usability bugs.

Best regards

None of your "topics" addresses my issue at all. Where is your user manual? I'm trying to figure out how your "retention" works. Also how to get a message filter to run on a specific folder daily.

Thanks, Saroj Gilbert

If I have a password to sign into my Thunderbird emails, where do I find it. I haven't gotten this requirement in the past so where might I find it now and/or stop those messages?

Using a new, clean install of Xubuntu 26.04, with thunderbird 140.10.2esr 64 bit, ubuntu snap build 1.0. In settings: play a sound when new message arrives, no sound is heard. When clicking "play" to test the sound, there is no sound. Also, if "use the following sound file" is checked, there is no sound when "play" is clicked. (I have tried various .wav and .mp3 files.) I have installed pipewire-alsa, but that didn't help. Any ideas?

I had TB on my desktop for years and finally got it also synced to my phone. Then with a failure with Windows 11 had to wipe clean the desktop and start over. Cannot reinstall TB. I obviously have the correct e-mail and password as I was able to log into Mozilla and submit this question. I believe it is a problem with my user name and what is on my phone setup does not work with my desktop reinstallation.

I have two email accounts (one is imap, one is pop3) in my older version of Thunderbird. They have both worked normally until last week. The pop3 account continues functioning normally, but now when I select (in Thunderbird) the imap account, the mouse cursor starts showing the hourglass and the bottom status bar reads "loading message" . I've closed and restarted Thunderbird, but this doesn't make any difference. The imap account is stuck on "loading message" and doesn't download anything. I also checked my imap email account on the ISP's website, there is new email there waiting to be downloaded,. What can I do to troubleshoot this?

ps...a few weeks before this problem surfaced, I had all my email (inThunderbird) disappear, so I renamed the prefs.js file and that fixed the problem. My email worked normally after that, until this current problem occured.