Thunderbird Community Forum

I am getting error message with one of my email accounts: "Your message was sent but a copy was not place in your Sent folder due to network or file access errors." How do I rectify this? My email provider Ionos says this would be a Thunderbird issue rather than something at their end.

Chris Sackett

I reinstalled Win 11 after a crash. I installed Thunderbird mail client and imported a saved profile successfully. When I run the program or attempt to send an eMail, I get a request to enter a POP 3 password. I do not remember it as I installed Thunderbird many years ago. An internet browse suggests contacting Thunderbird support to help with a reset. I have been a regular Thunderbird donor since at least 2019. I hope you can sort me out. Cheers, Peter Tarplee Australia

Hello,

As far as I know, support for the Graph API only includes support for emails. This was clearly explained in the release notes of the first release that included support for this new API. It is also explained in the wiki (https://wiki.mozilla.org/Thunderbird:Microsoft_Graph_API):

"The Graph implementation should support all of the same operations as EWS. Thunderbird Exchange supported features. Calendar is not yet supported."

However, in the latest release notes the two new features are very confusing:

"Linux tray icons indicate unread mail and show its count in the tooltip"

How? I still don't get a tray icon, how would I see the email counter? Are you sure this is for linux and not for windows only? The new tray icon from 154.0 was only for Windows, despite many blog posts wrongly saying this was available in Linux. This is clearly explained here: https://support.mozilla.org/en-US/kb/close-tray-starting-154

"Graph calendars are auto-detected on new account creation"

How? So are calendars supported over Graph? If so, they can only be added when adding a new account? What about previously set up accounts using Graph? This bullet point is so confusing when everywhere else (support articles, wiki linked above, etc.) all clearly say that Graph support does not include yet calendar support.

My Thunderbird installation (159.0/Windows11) has evidently just updated, and my Calendar tab is suddenly a complete blank space. There's a support article here that appears to discuss exactly this situation, and gives precise steps for getting into "Config Editor" in Advanced Settings, entering a long search string, and issuing a Reset command. (Mail and contacts are just fine.)

Which I tried...

But there is no "Config Editor" button in the dialog I get when clicking Advanced Settings at the bottom of the Settings tab, only a mostly blank screen with no list of settings and a dialog box in which one can enter text (with options for "Boolean", "Number" and "String"). And entering the search string given in the support article produces, with a bit of finagling, a toggle that will change its setting from True to False and back again (and a trash-bin icon that offers to delete it), but neither "True" nor "False" produces any instance of a "Lightning" extension in my list of extensions (which is short and uncomplicated), so (a) I can't delete the extension as instructed, because it's not there, and (b) restarting Thunderbird only continues to give me the unhelpfully blank Calendar tab. (And I do mean "blank" here - there isn't even an empty calendar grid on that tab at this point.)

I *think* the article is probably right that my data is still there (I can see .ics files with current dates in File Explorer), but at this point I can't get at it and can't seem to get the interface unstuck.

This just started yesterday: When I open thunderbird my inbox does not show up unless there is a new unread email in it. Also my previously set display columns and tool bar all have to be reset each time I open Thunderbird.

Lately I have noticed that when I delete an email it Is not going into my trash folder. I am using version 159.0 (64-bit). Any assistance would be greatly appreciated also I am using an IMAP server

My profile contains 30 years of work emails which I sort as received into organized folders, stored on my computer. This archive is used frequently to search re projects, correspondence.

My email provider is shutting down. I have already set up my own POP3 server, with new email address.

I'm using webmail until I'm confident I can make the transition w/o screwing up! [Had one storage melt-down which required weeks of work to recover folders from a backup. Once burned, twice shy.]

>> How do I set up/alter Thunderbird profile and/or folders so that emails coming in to NEW address go into the existing inbox/profile folder(s)?

I want to be able to search both NEW and archival emails w/o having to switch between folders/accounts/profiles.

Bonus Q: The old provider is shutting down 12/15/26. While my correspondents adjust to my new email address, being able to see/process emails sent to the old address w/o changing profiles, etc., would be great.

Thanks!!

My Thunderbird calendar is frozen. When I click on November arrow the calendar does not move to December. SAme for year. I have the calendar set as weekly however the screen does not show the days. The odd time that I get the current week to show I can not enter a task/reminder. Please help

My two Optimum email accounts (POP3) stopped sending messages. See attached error message. They are still working on a different computer with the exact same settings and Thunderbird version (Windows 10 on both too). I also have Outlook and Gmail accounts all still sending fine. Sending from troubleshooting mode and clearing the startup cache didn't help. Any clues what I can try?

I followed the instructions in the aritcle on the search page and it still didn't work. I worked with Geek Squad. They completely did all kinds of different settings and they all failed. When I click the test button, it says it connects successfully.

It tells me to retry or update the password.

I am absolutley typing in the correct password.

Mt T/B was working ok, then for no apparent reason I can not get my emails nor sent them. It tells me to go to configuration settings. When I get to settings and look for passwords. and view passwords, my main email address is not there; others are, along with their passwords

Love Thunderbird - thanks!

Can't seem to find what folder an email is in doing a search. The list of results doesn't show it and can't see it in the email. Maybe missing something. I sort emails by folders so not knowing the folder makes it hard to find what folder it is in (such as I may want to move that email).

Jim

I have 5 accounts. Since the update when I start Thunderbird, some accounts appear in name only with no folders. Then, if I exit then enter again the tabs may appear and the Thunderbird sets about resyncing them all. Help please.

I keep getting a pop-up message from https://s1021.use1.mysecurecloudhost.com requesting my username and password for one of my accounts. I enter both, I still have access to my accounts, and still the pop-up recurs. How do I resolve this??

Latest update (I reinstalled rather than update) left several aspects of TB operating poorly, esp calendar and address autofill. Calendar either doesn't display or displays empty; I tried posted fix of changing config and rebooting, didn't help. Address autofill simply stopped working, though all my address book directories are intact. Thanks in advance for any advice.