Showing questions tagged:

Suddenly my Sent folder is empty. have there been any changes recently that could explain this??

My Sent folder is empty, but I did not empty it. Test messages are not being saved in it. I tried making a Sent folder under Local folders and directing Sent items to i… (read more)

My Sent folder is empty, but I did not empty it. Test messages are not being saved in it. I tried making a Sent folder under Local folders and directing Sent items to it. They do not arrive there, either. What may have gone wrong?? email me at [redacted from public] @alum.mit.edu

Open 1

No links on Add-ons Manager details pages work

As of a few weeks ago, none of the links on the Add-ons Manager Details pages in my TB 152 work, e.g. Author or Homepage. Moving the mouse over them, left-clicking on the… (read more)

As of a few weeks ago, none of the links on the Add-ons Manager Details pages in my TB 152 work, e.g. Author or Homepage. Moving the mouse over them, left-clicking on them, right-clicking on them, no effect at all. Which is annoying, as with several add-ons I use I'll want to go the add-on's Github page to look for new betas, report issues etc. Those links all used to work, opening the linked page as a tab in Thunderbird, but now they don't work at all, not even a right-click menu option to open in browser. Still not working in 152.0.1. This isn't only with me, surely?

Open 2 1

Couldn't forward attachment which I received.

When I try to forward email with attachment. I get a error message stating I dont have access for the attached file so every time I have to remove the attachment in the e… (read more)

When I try to forward email with attachment. I get a error message stating I dont have access for the attached file so every time I have to remove the attachment in the email and download the attachment from original email and attach to my email. Which is frustrating and time consuming process.

What I thick is there is storage path issue with my email setup.

Please assist to resolve this issue.

Open 2 1 10

Cannot move any TBird child window after upgrading macOS from 15x to 26x

I realize this can be a macOS issue as the problem appeared when I upgraded to 26x but I'm hoping that maybe there's another way of allowing windows to be moved with a mo… (read more)

I realize this can be a macOS issue as the problem appeared when I upgraded to 26x but I'm hoping that maybe there's another way of allowing windows to be moved with a mouse. This issue appears only under tbird and not under any other Apple or non-Apple products.

The new child window(s) opens up in the default location(s).

The issue has survived several OS updates up to the current one. I switched from macOS 15x to 26x in around January 26.

Firefox does not really open any child windows that I could find but browsing windows work as expected.

Open 9

All emails show up with this line "this is a draft message" under the subject line.

I have about a dozen accounts with over 50 folders, most with a matching filter. About 100k messages, taking up about 1G of disk space. All but one account is merged und… (read more)

I have about a dozen accounts with over 50 folders, most with a matching filter. About 100k messages, taking up about 1G of disk space. All but one account is merged under my Inbox to have fewer duplicate In/Draft/Sent boxes eating up window space. I'm using 152.0.1 (aarch64) Release branch on a Mac OS X 26. All are POP accounts on a DreamHost server.

At some point it started to show the draft message on every email, which means on incoming as well. I've had this phenomenon for years.

Recently filtering has started to not automatically run on some emails forcing me to run the filters manually. I've run the repair folder options which does not seem to make any difference.

Since switching to macOS 26 it also does not allow me to move Thunderbird child windows, they simply show up on the default location. But that's for another ticket.

Open 10

I'm unable to send messages from thunderbird

When I try to send a message I get the following error message: An error occurred while sending mail: Outgoing server(SMTP) error. The server responded: Cannot connect to… (read more)

When I try to send a message I get the following error message: An error occurred while sending mail: Outgoing server(SMTP) error. The server responded: Cannot connect to SMTP server 209.71.208.9 (209.71.208.9.25) connect error10060 How do I fix this?

Open 1

Email search limited to 10 results. Can this be changed?

Sometimes a search term will pull up many emails I need to sift though, like in the case where it's a common word, like permit. I was searching the term "permit" for buil… (read more)

Sometimes a search term will pull up many emails I need to sift though, like in the case where it's a common word, like permit. I was searching the term "permit" for building permit emails and got many unrelated emails that were more recent with permit in the email body. I am able to quickly skim and see these are unrelated but the limiting factor is only ten results per page. When I click load more, takes a few moments to load. I was unable to find any way to change this. How can it be done? Should be possible, it's doesn't affect Mozilla's processing because everything is done locally on my machine. I would much rather 100 results to load or to load indefinitely.

Additional question: on that search term, many unrelated emails came up as mentioned before. When I searched the same term in gmail in my internet browser, only relevant emails came up. Why is this? How do I improve the thunderbird search?

Open 7 1 10

Empty Local Folders: Drafts / Sent / Trash / Outbox

After Thunderbird 152.0.1 Windows x64 lost its mind: * my main calendar * not allow recreation from backup data * would not load profile I had no option but to remove an… (read more)

After Thunderbird 152.0.1 Windows x64 lost its mind:

* my main calendar
* not allow recreation from backup data
* would not load profile

I had no option but to remove and reinstall.

Local Folders has 4 non-removeable folders Drafts - XXxxxx, Sent, Trash and Outbox that were not there in the past 20 years.

Open 20

Thunderbird/Lightning Calendar on Desktop - problem displaying monthly repeating events

Thunderbird Version 152.0 Manjaro KDE Plasma 6.6.5 Kernel 6.18.36-1-MANJARO (64-bit) Graphics Platform Wayland ThinkPad T420 Successfully added monthly-repeating event … (read more)

Thunderbird Version 152.0 Manjaro KDE Plasma 6.6.5 Kernel 6.18.36-1-MANJARO (64-bit) Graphics Platform Wayland ThinkPad T420

Successfully added monthly-repeating event for the first day of each month beginning at 00:00 hour with duration 0:00. These events correctly appear in another calendar (Google). This also shows there is no confusion between 'monthly' and '4-weekly'.

In Thunderbird's Calendar display, these events do not appear in day, week- and month-view modes, when the first of the month is the first day to be displayed. When the first of the month is positioned further into that view-mode's display then that repeating-event is correctly displayed.

The above happens in Thunderbird's Safe Mode with all add-ons disabled.

Many thanks PS. I am unable to report a bug in Bugzilla due to having lost login-credentials.

Solved 9

How do I get past credentials issues?

I've had issues with google and microsoft, changed passwords, now I get credentials messages when Bird tries to get email. I know its because of my password changes but c… (read more)

I've had issues with google and microsoft, changed passwords, now I get credentials messages when Bird tries to get email. I know its because of my password changes but can't fix it. (I edited this because I said authentification before instead of credentials)

Open 8

Thunder Calendar repeat request Reprogram Email Reminders !

I've asked this before to no response. I JUST did a new search and found a users solution that I just tried to no avail. Which was to add the Provider for Google Calenda… (read more)

I've asked this before to no response. I JUST did a new search and found a users solution that I just tried to no avail. Which was to add the Provider for Google Calendar Extension, then unsubscribe and resubscribe to my Calendars! The old W7 version of the Calendar had the ability to have a Reminder EMAILED to oneself! That option with the new W11 version has disappeared! Can someone please ask the Coders to re include this option! THANK YOU! I 'LIVE" by this option! My Iphone 3rd party Calendar thankfully still has this option! But I would LOVE to have this back on my W11 Laptop in the Thunderbird Calendar!

Solved 4 20

cannot set OAuth authentication method in Thunderbird 152.0.1

Is there a bug in the code for v152? I need to connect to a ms office 365 email account with requires OAuth The create new account process does not work, because it force… (read more)

Is there a bug in the code for v152? I need to connect to a ms office 365 email account with requires OAuth

The create new account process does not work, because it forces you to go through the whole (manual) process which then fails because you cannot select the Oauth option from Authentication method dropdown box - because its not there !.

This URL with the process to add OAuth: https://www.bing.com/search?pglt=419&q=setting+OAuth+in+thunderbird&cvid=22ed20c67b3843d58ddbc136bed2f174&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOTIGCAEQABhAMgYIAhAAGEAyBggDEAAYQNIBCTExMjgyajBqN6gCCLACAQ&FORM=ANNTA1&PC=ASTS

fails at Step 2 because it does not let you complete to then go to Step 3 - because the account is never created !

How do I fix this ? thanks

Solved 2 1 20

PDF file attachment does not print correctly

Something seems to have changed recently with the PDF rendering in Thunderbird. I received an email with a PDF file attached. When I view it on the screen it looks fine… (read more)

Something seems to have changed recently with the PDF rendering in Thunderbird. I received an email with a PDF file attached. When I view it on the screen it looks fine, but when printing it out from within Thunderbird part of the top of the first page missing; it looks like part of the image is behind a white rectangle.

When I save the file and print it using Acrobat Reader it renders fine.

I don't know what to make of this behavior, but it does seem to be new and there is a difference between how the file is printed from Thunderbird as opposed to printing using Adobe Reader.

Thunderbird 152.0.1 on Windows 11 PC.

Solved 5 20

Cannot Get One Addresses Sub-folders

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit) I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw tha… (read more)

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit)

I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw that was taken over by Rogers. It's been a nightmare. I now have TB working almost as it should, and am use to but, one account has issue.

I tried to format this so it's easy to follow, but more formatting is not available so please see the pictures attached. Pics are self explanatory, but in case, pic 1 shows 3 accounts. The address with issues is the middle address (fake-two (faketwo@there.xy). The other 2, fake-one and fake-three have all their folders.

ANSWERS to possible questions: I used a outside mail to send/receive to/from fake-two. It receives and sends Email.

Solved 2 10

Unread or read massages status bug

Hello.I just want to let you know,that somehow the client what i uzsdeing is forget to make undread massages to read when i takea look at them.When i double clivck on the… (read more)

Hello.I just want to let you know,that somehow the client what i uzsdeing is forget to make undread massages to read when i takea look at them.When i double clivck on them they open a diffferent page and then they get read status.What could cause this?

Open 2 10