Thunderbird Community Forum

After many succesful years using Thunderbird suddenly the update 5.18.0 (64-bit and reporting as supposedly up to date) ) has completely lost all my folders and screwed up my email accounts!! I've been having an absolutely ghastly time for weeks trying to make sense of it and just feel like junking it...HELP! My email accounts that have been working successfully without problem for many years now sometimes send and not receive or the other way round, not send but receive. Additionally I cannot access critical and important emails (serious medical, legal and personal). I tried to change the staus of the accounts from POP to IMAP and ...lo and behold, the program does not allow it!?!? Why the hell not?

If I type a date for example 24th October, Thunderbird changes what I type to T4th, if I type 22nd, it changes to N2nd, the 5th becomes Tth and so on, I have tried all sorts but I cannot find a fix apart from typing the 22 then leave a space, type th then go back and delete the space, then I have what I want. Also if I press ctrl+B to type in Bold, and let's say I type R9.88, the program changes that to a capital B, and dumps my cursor in the next line, again I have tried all sorts and can't get that fixed.

Lastly, I have done my signature using Account Settings, Signature Text, I have ticked the "Use HTML" and typed my text in three lines, my signature shows as a single line with only a space between.

So, Kind regards Mark Collings Telephone Number Shows as Kind regards Mark Collings Telephone Number.

Can you give guidance and solutions please

Yes, this outlook account was made earlier this year. I've tried all of the "fixes" offered on here and across the internet. I'm changed to to password and got the app password. I've deleted 2FA to see if that would work. I've deleted the Oauth key and it refreshed to a new one. I've done it all and TB-sync is not available to me cus apparently now i'm right outside the app version limit.... how convenient. It's very frustrating as i really like the app and still use it to read my emails but it's very annoying to have to open the outlook app and go through all that just to send an email. I keep getting told it is possible, i've been battling this on and off for months. I cant just get a new email either as i already swapped everything to the outlook one and my work using out look as well. i am able to sync my calendar even but apparently just not my outgoing emails. I would like to transfer my email but the other email i have is a proton email and they are a whole other headache. Please help.

OS: Linux / Android

TB Version: 156.0

Current Outgoing Server Setup:

Server Name: smtp-mail.outlook.com Port: 587 Connection Security: STARTTLS Auth Method: OAuth2 Username: *****@outlook.com

One day after windows update, my thunderbird can't not download email from yahoo, microsoft, google..etc I tested the connection be fine but I can't recive any email

I installed Thunderbird. Added 3 email accounts successfully. 4th one glitched and sent me down a rabbit hole.

The 4th email address appears on my list but I get an error message.

Login to server imap.mail.yahoo.com with username ______@yahoo.com failed.

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

In TB prior to v.155, folder message counts were not shown at all if the respective folders were empty. That is, instead of showing "0", TB did not show anything.

Now, after updating to TB v.155.0.1, I see dashes (horizontal lines) in the folder tree to the right of each empty folder.

Is it possible to revert back to the original behaviour and get rid of those unsightly dashes? They only add visual clutter (my opinion, obviously) while not providing any extra information.

Thanks.

I am trying to migrate from Microsoft Outlook 2021 to Mozilla Thunderbird. I have successfully imported the email from a number of different email accounts. I would now like to import the archived emails held in a number of PST files. The import tool would seem to be what is required, but it does not seem to allow me to select the PST files that I wish to import. I am concerned that it will try to import all email messages from my Outlook 2021. Is there a way of restricting it to just individual PST files?

A few times I have missed messages that have have been inadvertently placed in the Accounts Spam Folder. Is it possible to to indicate that the Spam Folder has contents in the same way contents are indicated in other Account Folders?

Hi,

I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor.

I'm witnessing Memory leak > Thunderbird who usually use 800MB jumps to Gb up to 60Gb

It makes this version unusable.

Here is a loom of the incident: https://www.loom.com/share/0b8e661b42d64d749d80adfd71fd1e04

+ a screenshot

Anyone can help ?

Best Olivier

Whilst exploring settings I managed to create a second duplicate "stgilb@optusnet.com.au" account/profile, ie two inboxes,drafts,sent,spam & trash. In trying to eliminate the duplicate I succeeded in creating a triplicate. How do I return to a single account/profile?

A solution would be greatly appreciated.

Hello everyone! I also had the error, it randomly started moving messages to folders. I deleted everything, reinstalled (155.0.1), started building message filters. I'm at 29 now. (Gmail account) now I'm not getting new messages. For every filter I get a message saying that the filter could not be applied. No messages are coming, anywhere. What's going on?

I am trying to add IdeasDale@zohomail.com to my Thunderbird email. It is set as Incoming – imap -- Port: - 993 Server: - imap.zoho.com Outgoing – smtp –- Port: - 465 Server: - smtp.zoho.com

Thunderbird 153.1.1esr (aarch64) iMac macos Ventura 13.7.8

Hello,

When I start a new message, it's always shown 'Copy message to'. This has suddenly disappeared. (It puts copies into 'Sent'). I have 3 accounts set up; this seems to happen with all of them. I've probably clicked om something unusual, without noticing it. How can I get 'Copy message to' back again, please? Any suggestions? (I've tried clicking on things in Account Settings, without success.)

I see I've had a message from Mozilla saying 'Use 618307 to sign in'. I've been able to sign in and create thus message anyway. Is that normal, please?

Thanks for your help -- it's needed and appreciated.

All good wishes,

Roger Fern.

Roger Fern, Newcastle upon Tyne (England).

I have three AOL accounts for various reasons. Until recently, all three were available and working in Thunderbird - no issues. A few days ago on start-up, I had a pop-up requesting indicating that my password for one of these accounts had not been recognised in Thunderbird. The account was working fine on another device, ipad. Re-entering the password didn't give me access to the account, and in desperation I deleted the account from Thunderbird. I then tried to re-create it, but although Thunderbird shows all the correct(?) details in the account settings, it actually just gets all the ...box contents from another of my accounts. Does anyone have any ideas how Thunderbird references existing account when add a new mail account, or how to stop Thunderbird referencing an existing account please?