After restore of Windows 11 unable to configure Thunderbird with correct profile

My Windows 11 laptop became corrupted and the os had to be reinstalled with Microsoft's help. In the midst of all this I did not think of backups sadly. After the restore… (read more)

My Windows 11 laptop became corrupted and the os had to be reinstalled with Microsoft's help. In the midst of all this I did not think of backups sadly. After the restore I started to put my apps back on and without thinking, I installed Thunderbird. I realized immediately my mistake when I saw only new email and no local folders.

The Windows restore created a windows.old directory and I see my profile and configuration files in it. I want to use those old files but I don't know where to copy them exactly. There is some confusion on my part about where the startup is happening for Thunderbird. I really need to have access to all my old mail and local folders.

I'd appreciate any help in this matter. Thanks, Sue

Asked by Sue Lupo 1 päev tagasi

Last reply by david 4 tundi tagasi

Thunderbird 140.6.0esr (64-bit) does not highlight the open message in the list

Thunderbird 140.6.0esr (64-bit) does not highlight the open message in the list. There is no indication of which message in the list I'm currently viewing, the it used to… (read more)

Thunderbird 140.6.0esr (64-bit) does not highlight the open message in the list. There is no indication of which message in the list I'm currently viewing, the it used to be. I like to have that instant recognition.

Asked by Frank Kolwicz 13 tundi tagasi

Last reply by Mapenzi 4 tundi tagasi

Inbox emails have vanished....

Hey guys, I am relatively new to Thunderbird but I love it so far but... Second time this has happened and I figured this time its time to fix this correctly. So emai… (read more)

Hey guys,

I am relatively new to Thunderbird but I love it so far but...

Second time this has happened and I figured this time its time to fix this correctly.

So emails just vanished in my inbox. Items still in sent and trash and other sub-folders.

I can't tell you exactly the last thing I was doing. But it was either message filtering or deleting unnecessary emails. Then I clicked on another folder and when I moved back to inbox everything was gone. Checked the filter and seems in order.

Everything is still on the host server. How to I recover the emails from the host back to my computer because as far as thunderbird is concerned its already downloaded those email.

Emails are run as POP.

Asked by Just me 20 tundi tagasi

Last reply by Mapenzi 4 tundi tagasi

certains titres de ma messagerie sont en anglais pourqouoi corbeille= trach envoyé = send etc....comment tout mettre en francais

certains titres de ma messagerie sont en anglais pourquoi corbeille= trash envoyé = send etc....comment tout mettre en francais Some of my email subject lines are in Eng… (read more)

certains titres de ma messagerie sont en anglais pourquoi corbeille= trash envoyé = send etc....comment tout mettre en francais

Some of my email subject lines are in English, why is "corbeille" = trash, "envoie" = send, etc.? How can I change everything to French?

Asked by Pierre Maurin 1 kuu tagasi

Last reply by Agent virtuel 5 tundi tagasi

Confirm Security Exception is not persistant when permanently stored

I am using an email server that currently is using certificates that have expired. That problem is being worked on. In the meantime, whenever I access the server to open … (read more)

I am using an email server that currently is using certificates that have expired. That problem is being worked on. In the meantime, whenever I access the server to open a folder, I get a pop-up notification telling me that the certificate has expired. I go ahead and confirm the security exception and check the box to permanently store the exception. Trouble is this ISN'T being persisted, when I open a different folder I have to go through this process again in order to access my emails in that folder.

Me thinks you got a bug in your software Kemosabe!

Asked by MarcC 1 päev tagasi

Last reply by Matt 10 tundi tagasi

Replying/sending with one emails no longer works

I think after an update one of my emails no longer received or would send. The webmail for the account still worked and no change on the account. I use Thunderbird becaus… (read more)

I think after an update one of my emails no longer received or would send. The webmail for the account still worked and no change on the account. I use Thunderbird because I can see and read multiple email accounts on one page in the one program. I decided to put into Thunderbird the same email account with the correct password. I removed connections for the old account but still left all the past emails in the inbox. The new account receives emails but I can not reply or send out. To reply I have to change email accounts which is confusing for the receiver and also replies are in the wrong sent box. It used to be easy to adjust the settings including passwords words (which one my need to do frequently). Can someone tell be how I can fix the settings for outgoing emails. I have at present 3 email accounts with the service provider Telstra and 3 gmail accounts (the latter are OK at present)

Asked by Peter 12 tundi tagasi

Last reply by Matt 10 tundi tagasi

Thunderbird mis-identification of incoming email sender in the "Correspondances" field of the message list.

Thunderbird 140.6.0esr (64-bit) "On Linux LMDE 6" 64 bit, on an Intel platform. An HP small format desktop, using two screens. I see this issue (below) when receiving… (read more)

Thunderbird 140.6.0esr (64-bit) "On Linux LMDE 6" 64 bit, on an Intel platform. An HP small format desktop, using two screens.

I see this issue (below) when receiving digest mail from groups.io See the hopefully attached image. If that didnt come through, I can send you a whole screenshot if needed.

The issue is that the first line is correct. The "sender" is the group "linuxham" and is a mail digest message. The second line "Thunderbird 2025: A Year in Review" is correct.

However.. The third line from the UKMicrowaves group, another groups.io group configured to use "Digest Delivery" mode, is shown as coming from "[edited] @groups.io" Misleading at best! (It is always the linuxham group details that is used, regardless of which group has sent the digest.)

The last two lines are correct.

I see this on all groups.io group mail where what comes to me is in the form of a "Digest" (so as not to flood my inbox.) Does T'Bird handle "Digest" mails differently to one-to-one mails?

This odd labeling of the "Correspondents" started some time ago as a result of a past T'Bird update, but prior to that update, was not an issue. I have "Many" groups.io groups I'm a member of.

Sorry but it's taken me this long to find out how to submit this info and ask the question.

I'd love for this to be fixed, and am willing to test any trial version(s) that may be needed, and/or to provide any other needed system info that would help. I am contactable on [edited from public] @googlemail.com

Oh... I made "Many" attempts over the last year or three to setup a "Mozilla" account to report this, but I now know "Mozilla" has renamed to just "Moz". Sadly, "Moz account creds" are not accepted! to login here.

By accident I found that a Google ID works. Pity that was not sorted some time ago, else I could have reported this sooner. (Better presentation on the T'bird support initial web page would help with such confusion, or is this intentional to filter out lame questions? And lower support costs! I know of others who implement such! ;-)

Anyway, thanks for seemingly letting me in at last. Much appreciated from a long time Thunderbird user of "Many years".

Even with the above wrinkle, it's far the best mail client out there I find. True "Cross Platform" too. (Though I found the Android offering rather "clunky" at best.)

Thanks Again.

Yours...

Dave or G8KBV, yes a "Ham"...

Asked by Dave B 3 päeva tagasi

Last reply by Matt 11 tundi tagasi

Downloading from a .ics file

I don't know if something has changed since the last time I downloaded a .ics file into thunderbird or not. I used to be able to load a .ics file directly into 'events' … (read more)

I don't know if something has changed since the last time I downloaded a .ics file into thunderbird or not.

I used to be able to load a .ics file directly into 'events' in my calendar. But something has changed. When I download the file now it gives it the name "Zul52mNeovl5. Which happens to be the name of the file I'm downloading from. So now I have 3 options of where to put the file - Events, Tasks or this filename. I can't find this file anywhere on my computer. How do I get rid of it?

Any Help would be appreciated.

Thanks

Asked by ajh51 2 päeva tagasi

Last reply by Matt 11 tundi tagasi

Profile transfer not working after accidental delete of all emails

Hi, I am extremely frustrated at my situation: I have a desktop (main computer), laptop and mobile phone all using Thunderbird, with a GMAIL account (IMAP) On my laptop I… (read more)

Hi, I am extremely frustrated at my situation: I have a desktop (main computer), laptop and mobile phone all using Thunderbird, with a GMAIL account (IMAP) On my laptop I accidentally deleted the contents of the Archive (Thunderbird folder) and promptly ALL EMAILS AND HISTORY of emails wer LOST on said laptop. They subsequently disappeared on my mobile phone also. The delete action was also uploaded to GMAIL.com and I could not recover them there as it said I am using a different program. I then went on my desktop in offline mode and all my emails are there in Thunderbird (minus approx 5 days worth while the desktop remained offline (no big deal).

I have tried EVERYTHING to back up/export the profile from my desktop (while offline) and upload the mails onto my laptop to recover them and hopefully feed them to GMAIL. Nothing happens, they do not appear. I see all my emails within the thunderbird profile folder in a "IMAP.GMAIL.COM" folder but not in a "Mail" folder (is that relevant)? Is the laptop loading the emails then immediately deleting them, because it is syncing with GMAIL? I am so so lost. Please help. Thank you

Asked by Trun 15 tundi tagasi

Last reply by Matt 11 tundi tagasi

hOW TO CLEAR ' MOVE MESSAGE TO FOLDER ' LIST

Want to clear the 'RIGHT CLICK MOVE EMAIL TO FOLDER LIST ' THAT ACCUMULATES OVER TIME . lIST GETS TOO LONG. Searched thoroughly for an answer but found none. Please re… (read more)

Want to clear the 'RIGHT CLICK MOVE EMAIL TO FOLDER LIST ' THAT ACCUMULATES OVER TIME . lIST GETS TOO LONG. Searched thoroughly for an answer but found none.

 Please respond if you know how to clear this list. 

Merry Xmas Mike

Asked by mike pop 1 päev tagasi

Last reply by Ed 12 tundi tagasi

One drive and Thunderbird

Just out of the blue I found my local folders emails missing or I should say I wanted to put them back where I had them. It appears one drive had been messing with them. … (read more)

Just out of the blue I found my local folders emails missing or I should say I wanted to put them back where I had them. It appears one drive had been messing with them. I had them in a folder on my desktop so I know they got backed up when I did a manual backup with an image using ms backup tool. I do not want to use one drive but it appears TB gets an error when I think I am pointing to the correct folder. How do I undo one drive and put my folders back? Unfortunately I do not have a recent image that have emails in them that are recent and want to save. I also had local outlook pst files on my local drive TB folder Any advice appreciated.

Asked by Brian_Durham1 2 päeva tagasi

Last reply by Matt 17 tundi tagasi

Re-entering an account.

I kept seeing a message saying my libero account had failed to connect to server even though messages were still coming in (and going out?) but then my sent Folder starte… (read more)

I kept seeing a message saying my libero account had failed to connect to server even though messages were still coming in (and going out?) but then my sent Folder started having gaps and messages not recorded. I decided to delete the account before re-entering it. Now, when I try to renter the details the 'new' account fails to appear and there is an error message saying 'incoming server already exists. Perhaps I didn't cancel enough when I deleted - there were 2 options, I think, but how do I now delete this 'preexisting' server connection which is blocking me???

Asked by granger.reid 2 päeva tagasi

Last reply by Matt 18 tundi tagasi

e-mail thunderbird

How do you look down through your emails and select multiples to delete? the answers I've found involve highlighting and deleting a bunch in a row. What about when ther… (read more)

How do you look down through your emails and select multiples to delete? the answers I've found involve highlighting and deleting a bunch in a row. What about when there are a couple of keepers in the mix?

Asked by michael 1 päev tagasi

Last reply by Matt 18 tundi tagasi

Thunderbird has an email editor which is not very good.

While I am a management consultant and do not understand how to code and develop software beyond the most surface levels, I wish to contribute this idea towards developme… (read more)

While I am a management consultant and do not understand how to code and develop software beyond the most surface levels, I wish to contribute this idea towards development of Thunderbird.

One of the most important components of an email client is the editor. There have been many requests for changes in the Thunderbird mail editor in the past. I wish to propose a strategic solution to this issue.

The solution that I offer is that this team of independent contributors builds a word processor like Microsoft Word, does so under the umbrella of Thunderbird, so that there are no copyright issues in using that editor for composing email in Thunderbird, and uses that editor as a stand alone editor as well as an editor for composing emails within Thunderbird.

I am not aware if the Linux Word Processing Editor can be used for Thunderbird as a sharing between two community software initiatives, but that aspect can also be explored by talking directly to Linux.

Asked by Tapan Singhal 5 kuud tagasi

Last reply by kay.rethmeier 18 tundi tagasi

Can I use an Excel spreadsheet to build address books?

I've recently started using Thunderbird in place of Microsoft Outlook. I have also upgraded from Windows 10 to 11. Unfortunately, my mailing groups that I used in Outlook… (read more)

I've recently started using Thunderbird in place of Microsoft Outlook. I have also upgraded from Windows 10 to 11. Unfortunately, my mailing groups that I used in Outlook did not transfer as groups. I was able to import my contacts as a .csv file and I have now set these out in an Excel spreadsheet. My contacts are now in alaphabetic order so whilst I have the contact data such as emails, all of my previous mailing groups are now mixed together!

Is there any way that I can select either individal enties on my spreadsheet or maybe multiple entries and import them into a new address book?

Any ideas or experience would be very helpful.

Asked by aidan2 1 nädal tagasi

Last reply by Matt 19 tundi tagasi