Thunderbird Community Forum

Yesterday I updated thunderbird to version 128.2.0esr. Since the update, notifications of new incoming emails do not appear to me even though I have display notifications checked in the settings please help me with this issue

I tried changing the authentication method to OAUTH2 for my Outlook live mail account (POP). For that, I had to change the server name to office365.com. After restarting Thunderbird, I was able to download new messages but all the old messages already stored in Thunderbird disappeared, even though Thunderbird still shows the same old Local Directory as being used.

How do I change the authentication to OAUTH2 & get my old messages back?

If I delete & again create the Outlook live account, would it effect my old mails/filters ?

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A recent power outage caused my mac to shutdown and since then, whenever I start TB, I am asked to enter a password for the POP account. I cannot figure out what password is required here. I have entered every password I can find for the POP account but none are accepted. At one stage I was asked if I wanted to reset the password and I entered a new password and selected to have the Password Manager remember it. This seemed to be successful but next time I opened TB, I was asked to enter the password again. How can I find out which password is required here? How can I store it so that it is remembered? I can login in to the POP mail server via a web page using the password I have for the POP account but this password is not accepted by TB.

I recently completely erased an extra old MacBook I have and installed the latest version of Sonoma (14.6.1) on it to experiment with. I then configured Applemail to work with my email provider (outlook.com), which went fine, but I'm really not a fan of the latest version of Applemail, so I thought I'd try Thunderbird (which I used to use years ago, and generally liked OK).

So I downloaded a fresh version of Thunderbird (v128.2.0esr) and configured it with my outlook.com account, which finished the authorization process without a problem. The issue, however, is that Thunderbird will not "see" many of my email folders. I have LOTS of stored email, organized into hundreds, if not thousands, of folders and subfolders. For some reason, about 75% of the folders simply don't appear in the Thunderbird folder tree on the left. I have no problem accessing them via Applemail, but Thunderbird just doesn't seem to realize they're there. The other 25% or so seem to work fine and contain all the messages I expect to be in them.

I've checked some of the folders to make sure that some slightly odd folder names (a few start with a hyphen or have a comma in the names) weren't causing issues, but changing the folder names in Applemail or via the outlook web interface does not make them appear in Thunderbird, and some of the folders whose names contain those characters DO appear in Thunderbird, so I don't think that's the issue.

If I create a new folder in Thunderbird, it appears in Applemail immediately. However, if I try to create a folder with the same name as a folder that appears in Applemail, the operation fails with the message "The current command did not succeed. The mail server for account ******@outlook.com responded: Folder name is reserved." in the Activity Manager window.

If I create a new folder in Thunderbird, then use Applemail to move some messages from a folder that Thunderbird can't see into that new folder, those messages then DO appear in that new folder in Thunderbird. So I assume it's not a problem with the messages that's causing the folders to not be visible in Thunderbird.

It really seems that Thunderbird is simply not iterating through the folder structure completely. Since the folders aren't appearing at all in Thunderbird, I have no way to select or deselect them for synchronization for offline use. Is there some way to view Thunderbird's internal retrieval of the folder structure from the server? I've tried restarting Thunderbird many times, including in Troubleshooting mode and clearing the startup cache, but they made no difference.

Any help would be appreciated! I'm liking Thunderbird's look and functionality, but I need it to access all my email or I will have to go back to Applemail, or, god forbid, try the Outlook email client :-(

Thanks!

Does anyone know how to correctly insert the image to the email signature? I tried serval different size and resolution but the email signature are too big to the email content. What is the recommend size and resolution for the image?

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but then I continuously get additional sound notifications about every five minutes or so for the same email. This happens if I have not opened the new email but just have the app minumized and running in the background. The settings are pretty straight forward and I have looked at those several times. Perhaps I am missing something in the notification settings. Is there a way to stop receiveing the multiple sound notifications for the same email. Thank you for your assistance, Marty

Running Thunderbird 128.2.0esr (64 bit) and whenever I move an e-mail from the inbox to an archive folder, it disappears from the inbox but does not reappear in the archive folder. Just started doing it today 9/12/24.

I'm running Thunderbird 128.2.0esr (64-bit) to download email messages from https://outlook.live.com using POP3.

I've been trying for weeks to switch Thunderbird from normal password to OAuth2 before outlook stops allowing normal password access to their server on September 16. But when I do that Thunderbird just stalls and doesn't download any messages. But if I switch back to normal password, then messages resume downloading.

I've uploaded a screenshot of my server settings.

Will in Seattle a.k.a. "Clueless"

auth

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, and I have been able to get and send my emails on Thunderbird at verizon.net for years. This week, after Thunderbird's latest update, I have not received any incoming mail on Thunderbird, but I can see my emails on AOL Mail. The technical expert I consulted deduced that the problem is with Thunderbird such that AOL is not connecting to the incoming mail server, even after the password was changed. I can send messages successfully from Thunderbird; the outgoing mail works.

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops.

I've seen posts about deleting the Outlook account, then reinstalling it in Thunderbird and Thunderbird will create the necessary security steps to make it usable again. This seems to be the method that works rather than just going into the settings and changing the necessary security settings.

MY QUESTION IS: I have lots of emails (sent and received from past months and years) that I keep in folders within Thunderbird.

How can I keep those folders/emails in the format I have if it's necessary to delete the account on Thunderbird then reestablish it? My understanding is that deleting it in Thunderbird will also delete all local folders and email saved within that account.

Thanks B

I'm running Thunderbird 128.2.0esr (64-bit) on a Windows 11 PC. I can't find any way to associate a *.log file with notepad, even though this is the my windows default.

• Other file types work fine
• But Notepad isn't in the list when I double-click the file and I have to browse for it every time.
• When setting the default for another file type, it said this could be changed in "Options". I have Settings, but not Options. Under Menu > Settings > General, it has "Files & Attachments". Under this there are 2 columns: Content Type and Action. The only thing listed is Portable Document Content (PDF) and no way to add anything.* Bulleted list item

Dear developers,

The first of all, thank you for your work and for the new Nebula version of Thunderbird.

One thing I don't find well solved in the new version. In the new look of the email list it is not clearly visible at a glance which emails are unread/new.

Thanks for the discussion

I can't seem to update my Thunderbird mailing lists. I know how to do it, and I go through all the steps to add an address, click "OK" but the mailing list remains unchanged. And when I try to create a whole new mailing list, it lets me do it--that is, create the mailing list--but there are no addresses in it. I attach a couple of screen shots:

First, before I hit OK. Second, after I hit OK.

This has been going on for at least a few months. I thought an update would help but it didn't. Please advise how to fix this problem.

Thank you.

Since yesterday, I suddenly cannot receive mail from the office365 server with thunderbird. Authentication passes, but timeout occurs when receiving mail. There is no problem with sending mails. I did not change anything in thunderbird settings yesterday.

[setting] Server Type: POP Server name: outlook.office365.com Port: 995 Connection Protection: SSL/TLS Authentication method: OAuth2

Personal emails exhibit no problem. When I send emails to corporations via Thunderbird they do not now receive them. If I re-send them via Gmail, they do. Seems to me there must be some new elements added to Thunderbird that triggers corporate system screening rejection.

Been a long time Thunderbird user. This situation has just recently developed.

Is there a fix on my end?

Mike Hutchinson

Thunderbird suddenly quit receiving emails although my Mac alerts that one came in, but it's not there. Also it has deleted thousands of emails. I just don't know what to do. I have tried a few things from the internet to no avail. please help.

With Outlook requiring the new sign-in technology, I deleted an account and attempted to re-establish it in Thunderbird. After naming the account and doing the password, said it "Found the configuration...."

Selected IMAP then clicked DONE. Got the attached message. I tried using Firefox browser which was my default. Then I made Chrome the default.

Same message. "We can't sign you in, Java-script is required"

Need some help as to where to go from here.

Thanks B

Thunderbird V115.13.0 (64-bit) With mail sorted by date = descending & unsorted (my preferred setting so newer messages are at the top of the table list) When there is an email with a file that I detach and save then selected/highlighted message in the inbox moves "up" to a newer message vs staying with the same message

With mail sorted by date = descending then when I detach a file the highlighting remain correct on the same selected message

Very annoying as I keep having to select/move down the message