round circle with suitcase on it in websites

In the picture you can see a round circle with a suitcase in it. It gets in the way of trying to use the websites. When you click on it other websites come up. How do I r… (read more)

In the picture you can see a round circle with a suitcase in it. It gets in the way of trying to use the websites. When you click on it other websites come up. How do I remove it from my browser?

Asked by sddrlj 3 nädalat tagasi

Last reply by Ava Mitchell 3 nädalat tagasi

how do I make the company respect it's own values?

Firefox is consistently betraying its own free software communities by making changes without any consensus, advocating for politics, and putting ads aka "recommendation… (read more)

Firefox is consistently betraying its own free software communities by making changes without any consensus, advocating for politics, and putting ads aka "recommendations" and biased "news" in their browser which used to stand for user autonomy. I find firefox to be increasingly untrustworthy and the biggest proof is the addition of scoped permissions for plugins. you're clearly going to suppress adblock someday. it is as if this project as sold out to the mafia and is eroding to the likes of chrome and android. why are you trying me to use apple pay for example? firefox is a traitor and only relevent until someone comes along and breaks your monopoly.

Asked by Eri-chan 3 nädalat tagasi

Last reply by Paul 3 nädalat tagasi

Tabs in Firefox refresh when multitasking

Dear Support Team, The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have op… (read more)

Dear Support Team,

The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have opened in the browser get reloaded automatically without my input. Furthermore, I searched online about this problem and one user, named Zeyu Zhong, had previously submitted a review on Google Play explaining this issue. Could you examine this based on user feedback and my own attachments in this email?

Yours trully,

Ilias Kslr

Asked by Ilias Kslr 3 nädalat tagasi

Last reply by Paul 3 nädalat tagasi

suspicious activity from "Linux" on an android phone

I need help with fixing certs I beleive were changed by an application. I found some files in an application I installed through another without fully looking at the extr… (read more)

I need help with fixing certs I beleive were changed by an application. I found some files in an application I installed through another without fully looking at the extra packaged material. One seems to be a configuration file for CA certs and the other is a list of SSL certs taken from Mozilla that were included with the intent of editing trusted user certs. I now see the evidence of a Linux device using my Firefox. To me, that is pretty clear evidence that Shell was used for some connection. So, with that, I'm assuming the certs on my device are not correct, and need to be fixed. Please let me know what I can do for this and if there is any other information you can give me on how to find out more about what to do. Unfortunately, there are also files that seem to also change user to a fake user while they gain root as guest. Any additional information including removing and replacing all certs wouldbe very helpful. Im trying to get to a certain point of restricting access and making a move to alert the correct people in Github and a couple of others with/towards some of the files before I do any kind of reset as I am not fully sure how tainted the restore might be.

Asked by Oops I shouldn't have... 1 kuu tagasi

Last reply by Paul 3 nädalat tagasi

Firefox keeps opening

Firefox on my wife's phone keeps randomly opening. How do I figure out what's causing this. First we noticed it happened when she plugs in an auxgzilery battery pack but … (read more)

Firefox on my wife's phone keeps randomly opening. How do I figure out what's causing this. First we noticed it happened when she plugs in an auxgzilery battery pack but then it's randomly opening anytime. What should I try to fix this. I thought I would remove and reinstall Firefox but I just figured the settings would remain as they are.

Asked by jerrybennettsr 3 nädalat tagasi

Last reply by Paul 3 nädalat tagasi

can't import the account settings to android phone

Hi team, i was trying to import the account from desktop to android, tryied to scan generated qr code, but the phone is not reacting at all. Please help. BR, Trung … (read more)

Hi team, i was trying to import the account from desktop to android, tryied to scan generated qr code, but the phone is not reacting at all. Please help.

BR, Trung

Asked by Pham Trung 3 nädalat tagasi

Last reply by Pakeeza Safdar 3 nädalat tagasi

DNS over HTTPS

I have read the support page https://support.mozilla.org/en-US/kb/configure-dns-over-https-protection-... but under my Settings -> Privacy & Security section there… (read more)

I have read the support page https://support.mozilla.org/en-US/kb/configure-dns-over-https-protection-... but under my Settings -> Privacy & Security section there is no "DNS over HTTPS" option. I have Firefox for Android version : 142.0.1 (Build #2016110943), 179e4da8d58fdece16dcbf164c80199917a5946e GV: 142.0.1-20250827004350 AS: 142.0.1 OS: Android 15 How can I get that option enabled?

Asked by carlbroman 3 nädalat tagasi

Last reply by jscher2000 - Support Volunteer 3 nädalat tagasi

Tabs reload upon clicking a link

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen… (read more)

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen on two devices (Samsung Galaxy note 10+ and Samsung Galaxy S25) with no apparent fix.

Example, I search up Nintendo and the website shows up, I click on it but it doesn't open the website, it will reload the tab so then I gotta click on it once again.

Asked by Neu 3 nädalat tagasi

Last reply by jscher2000 - Support Volunteer 3 nädalat tagasi

sync to android

please, there isnt a "sync and save your data" option!! there is no qr scanner or use email instead prompt. just that MOCKING little "sync now" in account settings that d… (read more)

please, there isnt a "sync and save your data" option!! there is no qr scanner or use email instead prompt. just that MOCKING little "sync now" in account settings that does nothing!! PLEASE

Asked by aagray1107 2 kuud tagasi

Last reply by floatysarah 3 nädalat tagasi

Is it going to be possible to work with jxl format in Firefox?

Seems unclear if possible at all rn, the browser asked me how I was enjoying it, I pressed the sad fox and it sent me right here to put 'feedback' if this is the wrong … (read more)

Seems unclear if possible at all rn, the browser asked me how I was enjoying it, I pressed the sad fox

and it sent me right here to put 'feedback' if this is the wrong place to give that feedback then maybe it's a bug.

Asked by Ad 3 nädalat tagasi

Last reply by TyDraniu 3 nädalat tagasi

Firefox messages

I am trying to find out why I keep getting these messed up messages from Firefox. This has been been going on for several days now and some days I get close to 40 messag… (read more)

I am trying to find out why I keep getting these messed up messages from Firefox. This has been been going on for several days now and some days I get close to 40 messages. I have screenshot of all this crappie being sent to me. It needs to stop and grow up whoever doing this.

 Can you please look into this for me and see what you can find 0ut. Thank you. 
     John

Asked by Johnnyb 4 nädalat tagasi

Last reply by Paul 4 nädalat tagasi