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Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (read more)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Open 18 10

code red firefox crash 2x wiped all data ,2.1 megabytes managed to save data before second crash on kate files. im on steamos

okay firefox crashed ive been using it for 3 years on steam os . it ussually crashes normally if that makes sense but this time it went poof . it saved one window conta… (read more)

okay firefox crashed ive been using it for 3 years on steam os . it ussually crashes normally if that makes sense but this time it went poof . it saved one window containing all my browse history bookmarks dverything , i succsessfully transfered the crashed windows to kate windows containing 2.1 megabytes of extremely important data - riht before it crashed again. i am extremely frustrated , it erased all knowledge of me ever being on firefox erasing history bookmarks log ins everything. it is extremely imperative that i get these windows back . ive been battling with ai to fix the problem my last resort is you guys the ones who made firefox. id like to think you guys built something for this exact occasion . please help, you are my last resort and i would be overjoyed if you can help , thank you ,


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Open

Firefox loses tables, bookmarks, history, passwords at every update (each 3 - 4 days). how to fix this?

I have to reload history, bookmarks, passwords each 3 - 4 days, when Firefox refreshes the software. It was not happening before, just in the last two moths. How can I fi… (read more)

I have to reload history, bookmarks, passwords each 3 - 4 days, when Firefox refreshes the software. It was not happening before, just in the last two moths. How can I fix it?

Open 1

can't find place where to enter recovery key

I have Account Recovery Key , struggle how to use it in order to recover: passwords, bookmarks saved on fire fox Generated: Oct 13, 2025 [removed email by moderator] Debi… (read more)

I have Account Recovery Key , struggle how to use it in order to recover: passwords, bookmarks saved on fire fox Generated: Oct 13, 2025 [removed email by moderator] Debian 13 Xfce Version 4.20 GTK version 3.24.49 Karnel Version 6.12.94+deb13-amd64 Windowing System X11 CPU Intel Core i5-825OU CPU @ 1,60GHzx8 Memory 7,6 GiB GPU Mesa Intel UHD Graphics 620 (3,8GiB)

Open 1 10

History settings greyed out

Hello! 'I have the menu bar enabled- When I go to "History", the settings Restore Previous 'Session Recently Closed Tabs Recently Closed Windows are greyed out. I want my… (read more)

Hello!

'I have the menu bar enabled-

When I go to "History", the settings

Restore Previous 'Session Recently Closed Tabs Recently Closed Windows

are greyed out.

I want my tabs back!

Regards,

Per Gunnarsson

Solved 2 10

Unable to restore

I was switching computers and created a backup file. The type was html oddly. I tried to restore this backup on two different computers and both times it fails during the… (read more)

I was switching computers and created a backup file. The type was html oddly. I tried to restore this backup on two different computers and both times it fails during the restore process without presenting a useful error message.

I can only guess that the file is corrupt, but it is only a guess since the error message is useless. It also seems strange that the backup didn't produce any errors (manual backup). Any suggestions?

Open

MY PASSWORDS AND OOKMARKS ARE GONE FROM NEW FIREFOX INSTALL

when i updated linux a newer firefox version was installed but none of my personal settings, passwords or bookmarks installed onto the new firefox version. can't access m… (read more)

when i updated linux a newer firefox version was installed but none of my personal settings, passwords or bookmarks installed onto the new firefox version. can't access my previous profil on my computer

Solved 2 39

Backup file damaged

I have [[created a backup file|https://support.mozilla.org/en-US/kb/firefox-backup#w_protect-your-sensitive-data-with-a-password]] today with the latest available Firefox… (read more)

I have [[created a backup file|https://support.mozilla.org/en-US/kb/firefox-backup#w_protect-your-sensitive-data-with-a-password]] today with the latest available Firefox and switched to a new OS. Sadly, the backup file somehow seems to have gotten damaged, even if Firefox still recognizes when I'm inputting the wrong password. On Ubuntu, where I originally created the backup and where I tested it again after things weren't working out, Firefox tells me that there is an issue with the file and that I should try a different one (which I don't have). On CachyOS, which I'm currently testing out, restoring the backup never finishes and Firefox doesn't exit cleanly. In hindsight I obviously should 1) have tested the backup immediately, 2) not have wiped my laptop prematurely, and 3) have backed up the folders manually, but I haven't. Now the question: is there some way to extract the account details from the .html file? I don't care much about the rest, but restoring the accounts in some other fashion is gonna be a lot of work.

Solved 1 30

New updated deleted my session and I can't find previous session backup

I'm using firefox in ubuntu. A couple of minutes ago Firefox crashed. I restarted to a completely new Firefox. All my tabs, extensions, saved passwords, etc. were gone. T… (read more)

I'm using firefox in ubuntu. A couple of minutes ago Firefox crashed. I restarted to a completely new Firefox. All my tabs, extensions, saved passwords, etc. were gone. This happened to me a few weeks ago. That time I found a solution: find a back-up of the old profile and manually restore it. I tried to reproduce that solution this time, only to find that there are no back-ups at all of my previous session. Is there a solution to this problem?

Open 1 49

i cant get my data back!!!

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and… (read more)

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and other information it was like i had made a fresh account all my data is lost what to do ? PLZ help i really want my data back i have been trying to get my data. Working on it for last hour.

Open 1 19

Unable to restore bookmarks in Linux Mint 22

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were… (read more)

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were missing attempted to restore them via Library pop-up (Manage bookmarks). I could not determine a path to direct the system to either locally saved file. In Library, selected Restore, which then asks me to choose file, but none of the data fields accepted or acted upon input. re-installed Firefox but same result. Then clicked on the saved HTML file, multiple screens flashed on the display, with multiple items in the tray. The final result was the bookmarks were all displayed as expected, but since the problem has been inconsistent, unknown whether they will display on future bootups.

Wish to have guidance on using the Library pop-up to restore saved bookmarks when they are missing. Perhaps some knowledgeable user could post a step-by-step through the restore process.

Open 18 60

all my broswer setup was removed for no reason!

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browse… (read more)

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browser was reset. no bookmark shortcuts, no tab collections, all account locked out for no reason, what's going on?

I don't have any backup for this, and i didn't think i'd need it, because i'd never delete all ym data for no reason.

Is there even a way to get it back?

Open 1 139

how to transsfer a profile

hello, I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is saf… (read more)

hello,

I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is safe. i made tar.gz file with the entire profile, almost 1gb and put that on the new laptop. edited the profiles.ini and install.ini and expected the profile will load, but firefox simply does not work in that profile. it cannot browse and clicking the menu button in top right does nothing. Please, help. If I share data below that is the working profile, not the one that fails.

Solved 3 225

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (read more)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Solved 1 108

How to restore a Backup File made on Windows 10 on Linux Fedora

Hello, I just moved from Windows 10 to Linux Fedora Workstation and I used the "Back up and restore" option in the Sync Tab available in Firefox on Windows 10 to save my … (read more)

Hello,

I just moved from Windows 10 to Linux Fedora Workstation and I used the "Back up and restore" option in the Sync Tab available in Firefox on Windows 10 to save my data in the form of a unique html file. (https://support.mozilla.org/en-US/kb/firefox-backup)

But now that I'm in Firefox on Fedora, this option does not seem to be available (in the Sync tab in Settings). Is there any way I could at least recover my bookmarks ?

I'm using Firefox 147.0.1 from the official Federa repo.


Thank you for your help.

Open 1 169

Browser reset

I had bookmarks and backgrounds and everything saved on my browser. My mac book died and now when i open it everything reset. I didn't have any profiles or sync on but wh… (read more)

I had bookmarks and backgrounds and everything saved on my browser. My mac book died and now when i open it everything reset. I didn't have any profiles or sync on but why did everything reset. And am i able to get what I had back.

Open 1 237

Cannot restore backuped bookmarks

Hello, after a power cut I lost all my bookmarks. When I try "Manage Bookmarks -> Import and Backup -> Restore -> Choose File..." nothing happens. In the folder… (read more)

Hello, after a power cut I lost all my bookmarks. When I try "Manage Bookmarks -> Import and Backup -> Restore -> Choose File..." nothing happens.

In the folder ".mozilla/firefox/6924v31j.default-1728390329118/bookmarkbackups" there are several backup files, but the newest has the date Jun 25, though the name suggests it's from Jul 2: -rw-r--r-- 23850 Jun 25 13:07 'bookmarks-2025-07-02_184_mg1znof1NbBiyJ14ZcO9SluvTvLZI-rxPSm20YZUJww=.jsonlz4'

In the directory ".mozilla/firefox/6924v31j.default-1728390329118" there is also places.sqlite from Jul 4 11:59 (that was the moment when the power was cut).

How can I restore my bookmarks?

Archived 3 294