Firefox Community Forum

As the title says -- I can no longer save images or download files without Firefox locking up. Whenever I do, the window grays out, the cursor's "busy" animation starts up, any videos playing in Firefox at the time grind to a halt, and I have no choice but to close Firefox when the "This program is awaiting a response from you" error message pops up. Whatever I'm trying to save will get saved to my computer, but Firefox always freezes up.

I've tried updating Firefox, resetting Firefox, restarting my computer, clearing my download history, changing the download folder, running troubleshooting mode and a private window. I even tried downgrading from 137.0.2 (64-bit) to version 136.0 out of desperation, and even that didn't solve it. I'm running Windows 11 Home, and this problem has only started happening in the last few weeks.

Any help would be greatly appreciated!

Even though the custom folder for "downloads" has been set firefox keeps creating new one in the home folder. Nothing I've tried to do helped. From the bug reports I see this problem exists in the firefox at least for 15 years! I can't believe it is still not fixed. That's kind of behavior minor enough for the developers to take care of and major enough for the users to give up and switch browsers if it is not fixed. Crazy.

I've changed my Laptop and now MS prevents me to download Firefox. No matter how I tried it never worked. As I have used Firefox for many years I do prefer it compared to MS similar application.