Showing questions for topic:

Firefox desktop logins not syncing to Android

Firefox desktop saved logins not appearing on android. Sync enabled on both devices yesterday. Previously worked fine, kinda frustrating having to manually re enter every… (read more)

Firefox desktop saved logins not appearing on android. Sync enabled on both devices yesterday. Previously worked fine, kinda frustrating having to manually re enter everything.

Open 1

Tab groups cannot sync acorss win and mac

I am using the same account (my school email), and everything else sync successfully. Tab groups saved on my Windows PC didn't show up on my Macbook; tab groups saved on … (read more)

I am using the same account (my school email), and everything else sync successfully.

Tab groups saved on my Windows PC didn't show up on my Macbook; tab groups saved on my Macbook didn't show up on my Win PC. Is this a feature or bug?

Open 4

My account data is missing.

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, pas… (read more)

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, passwords, and widgets. What happened? I can't find them in the mobile app either.

Open 3

Where are my bookmarks

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were … (read more)

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were all there.

Any help would be appreciated!

Open 1

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Open 4 1 278

Sync Between 2 PCs

I have 2 PCs and one has all my current settings and the other does not. I recently had to re-install Windows 10 and when I installed Firefox again the settings won't syn… (read more)

I have 2 PCs and one has all my current settings and the other does not. I recently had to re-install Windows 10 and when I installed Firefox again the settings won't sync. Bookmarks, toolbars, etc.

Open 1 27

Why can't my desktop sync to my mobile phone data instead of me having to store, delete blah blah blah

You need to enable me to sync the desktop to my mobile phone. I've had mozilla firefox on my Mac and android phone for years but now I am expected to work out how to crea… (read more)

You need to enable me to sync the desktop to my mobile phone. I've had mozilla firefox on my Mac and android phone for years but now I am expected to work out how to create a back up and then delete all of my data and trust it will upload to the new browser on my desktop -- which before the update held the same data. Really unimpressed. Get it sorted.

Open 1 9

My bookmarks are not showing on my updated computer!

I have many computers that I put Firefox on, and had no problem getting my bookmarks on them as long as I sign in to my account. However, I just had my desktop redone (t… (read more)

I have many computers that I put Firefox on, and had no problem getting my bookmarks on them as long as I sign in to my account. However, I just had my desktop redone (that previously had Firefox) and now, after I have downloaded Firefox, I cant get my bookmarks when I attempt to do the syncing. Please help

Open 1 27

I cant synchronize my account

I cannot log into my account and synchronize my data, logins and passwords. I downloaded the latest version of the browser on the official website. Below I will send scre… (read more)

I cannot log into my account and synchronize my data, logins and passwords. I downloaded the latest version of the browser on the official website. Below I will send screenshots proving that there are no buttons or anything that would indicate at least the slightest login to your account. BUT YOU'RE SHOVING YOUR ****** AI BOT EVERYWHERE.

Moderator note: "Edited for language"

Open 1 72

Unable to sync FIREFOX 140.9.0esr 64 on TrixiePupWayland

Able to sign in to Mozilla account, but cannot find Sync anywhere. Sync is OK on multiple other devices. System also seems unable to load 140.10 esr. Is it possible to… (read more)

Able to sign in to Mozilla account, but cannot find Sync anywhere. Sync is OK on multiple other devices. System also seems unable to load 140.10 esr. Is it possible to sync on esr versions?

Open 1 90

nothing seems to be synced when i signed in with my account, no passwords, no history nothing

i have deleted Firefox and reinstalled it. after logging in with my account i don't seem to have any details with the browser. it is fresh like new. i have tried syncing … (read more)

i have deleted Firefox and reinstalled it. after logging in with my account i don't seem to have any details with the browser. it is fresh like new. i have tried syncing it but it is still blank as possible

Open 1 45

Syncing two computers

I am trying to sync FF to a new pc laptop from my old pc laptop. I am signed into FF on both devices, but they won't auto sync, even when the (orignal) says that it is. … (read more)

I am trying to sync FF to a new pc laptop from my old pc laptop. I am signed into FF on both devices, but they won't auto sync, even when the (orignal) says that it is. My old laptop is still running on Windows 10. Could this be the reason? If not, please advise how this can be accomplished.

Open 2 54

search history not synching properly

Hey mozilla team, I have issues with firefox sync as it doesn't sync old search history. Firefox Sync works perfectly for recent search history and chronic, but I importe… (read more)

Hey mozilla team,

I have issues with firefox sync as it doesn't sync old search history. Firefox Sync works perfectly for recent search history and chronic, but I imported an old profile (xyz.default) to firefox and logged in with my mozilla account. Started synching so that the old profile's history gets merged with the current one. It doesn't. I can see it in the imported old profile, but if I check history on another device, it's not there (aka only locally but not synced yet).

Is it generally possible to add an existing profile and then syncing it to merge it with the current search history one?

Open 1 54

Automatically signed out and broke bookmarks and password saves.

Three times now this year, I have been automatically signed out of my Firefox account on desktop with no cause. No updates or data clearing to cause it. Every time when I… (read more)

Three times now this year, I have been automatically signed out of my Firefox account on desktop with no cause. No updates or data clearing to cause it. Every time when I log back in despite having my Firefox synced to my mobile app, my bookmarks & passwords all break. Passwords deleted, bookmarks dysfunctional. I try syncing to restore them. Doesn't work. If I restore from backup, it fixes my bookmarks, but not my passwords.

After the second event like this, I changed my Mozilla password, but seeing as this just occurred a third time this year, that didn't stop it. I reiterate: I DID NOT SIGN MYSELF OUT. I DIDN'T DO DEVICE MAINTENANCE THAT WOULD HAVE SIGNED ME OUT. Sync SHOULD restore these but isn't.

Open 1 18