Firefox Community Forum

Tried Old Firefox Data and I don't think it's there. I don't see it in about:profiles. I used it yesterday and windows seemed to refresh overnight. When I opened firefox this morning, an old profile came up (as it does sometimes). Usually when this happens, two profiles open and I just close the old one that I don't use. But this time only the old one opened. PLEASE HELP!!!

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

I have a issue with a browser add-on There is a triangle icon with Len dau English: triangle icon - Go to Top I can not find any way to remove or I have know Idea how it was installed

Any help please

Whenever you go to close a folder from the bookmark menu in the browser sidebar, having scrolled down due to a long list, the menu will not only close the folder but also make you click whatever was in that mouse position on the menu with the menu closed. This means closing a folder having scrolled down will cause you to potentially click open another folder or bookmark unintentionally. This is not an issue on the old bookmark menu, but using that isn't as convenient as the sidebar is.

Hi, The site https://fortunenette.fr/ does not display properly in Firefox on my MacBook Pro running macOS 15.7.3 (build 24G419).

The header and navigation load fine, but the biography articles and the richest people table stay blank or show only placeholders. In the Firefox Console I see these errors: Uncaught TypeError reading 'length' of undefined, mixed content blocks for HTTP resources on an HTTPS page, and several CSP violations for inline scripts.

I already cleared cache and cookies, disabled all extensions, tried Private Browsing, turned off Enhanced Tracking Protection, and changed some about:config settings like strict transport security. Nothing helped.

The site loads perfectly in Safari and Chrome on the same Mac. It happens in Firefox 147.0 and the 148.0b2 beta too.

It seems like a Gecko-specific JavaScript or rendering problem. Has anyone else run into this? Any workaround without switching browsers?

Hi Lovely Firefox Developers, Help articles say that "The translation feature ... has been available for all users since Firefox version 118.", but I can't see it and I'm on v147. I don't want to install the add-on as the articles say it's obsolete, but I can't see any other way to get it. Am I missing something? Tim

WhatsApp works with Mozilla

Firefox 115+

To use WhatsApp, update Firefox or use Google Chrome, Safari, Microsoft Edge or Opera.

UPDATE MOZILLA FIREFOX

Sync is corrupting my bookmarks.

This is affecting Firefox on multiple Windows computers, and multiple Apple devices (phone and tablets).

Only partial data is available. The bookmark “tree” structure is complete, but the bookmarks are only partially populated (only about 15%, and it appears these are newer items).

I did not change/edit any bookmarks or Firefox settings. This did not occur after a Firefox or OS update (it has simultaneously affected Windows 11, Windows 10, iOS 26.2.1, and iPadOS 26.2.1 devices, Firefox 147.0.2 on the PCs, iOS 147.2.1).

One one computer I momentarily saw all the bookmarks (machine version) disappear as Firefox synced the corrupted version to that computer.

I know I can restore the bookmarks (at least temporarily, until Sync may re-corrupt them). What is causing sync to change MY information?

Guten Tag, Ich nutze 4-5 Fenster, je nach Anwendungsumfeld, dauerhaft. Die Fenster beeinhalten meistens die jeweiligen Log-Ins in den einzelnen Tabs. Aus irgendwelchen Gründen sind alle meine eingerichteten Fenster verschwunden. ich habe versucht, über die Wiederherstellung der letzten 7 Tage meinen bekannten Stand wiederherzustellen. Da wurden mir ca. 750 Tabs angeboten. Der Versuch meine Fenster/Tabs zu finden war schier unmöglich. Also habe ich versucht alle! wiederherzustellen um manuell den Stand meiner Fenster zu rekonstruieren. Hat nicht bzw nur teilweise funktioniert. Können sie mir helfen meine Fenster mit den entsprechenden Tabs von vor 3-4 Tagen wiederherzustellen?

Vielen Dank

Hartmut Held

Since a while, I think it is since I created an extra testprofile with "firefox-esr -P", but I've set my main profile as default again

When opening a link in another program than firefox I get always: a popup "Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

I do have both firefox and firefox esr, I usually use regular firefox the second came with the debian 13 repository.

I keep the esr to test display issues for reproducibility on my personal desktop, because I manage debian 13 kiosk-style desktops with firefox-esr.

(I noticed also that the regular firefox profiles can not be opened in firefox esr, so I use an extra profile for esr)

So I have two Google accounts, let's call them Antelope and Bear. Antelope is my "main" account, but I use Bear for a lot of things too, which includes Gemini. So, if I want to use the Gemini chatbot option on Firefox's sidebar, it would make the most sense to use it under my Bear account, since that way I can access my previous chats and all that. However, when I open the Gemini chatbot, it automatically logs me in as Antelope. And when I click on the account's profile picture to swap to Bear, it instead opens the Gemini site on a new tab, in which I am indeed logged in as Bear, but the sidebar remains stuck on the Antelope account. I've tried the "reload Gemini" option, restarting Firefox, and clearing the cache, but nothing works. I think I could fix it by logging out of both accounts, then logging in only as Bear, letting the sidebar "grab" that account, and then logging in as Antelope, but I wanted to know if there's an easier/cleaner way to go about it. Thank you in advance.

Hello,

I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is not selected (in focus) they stop. Going back to the FB window, the video can be restarted.

Can you please investigate/fix this? Thanks!!!

Yesterday on Firefox, I discovered that when I Googled questions, the tabs loaded with a blank 2” left margin indented space. See screenshot attached. This occurred after FF update 147.0, and I have Mac Tahoe 26.2. I see from researching this that it’s a problem after the last FF update, as follows:

The left margin indentation glitch in Firefox 147.0 on macOS Tahoe is a known issue, likely related to rendering or graphics settings conflicts within the new macOS version. Potential fixes include disabling hardware acceleration or checking specific feature flags in about:config.

I refreshed FF, and now all bookmarks I had minimized have the 2” blank margin. How do I get it back to normal so that the text has no huge left margin?

Today when I went to play spotify on Firefox browser it said playback of protected content is not enaybled and at the top it says "The WidevineCdm plugin has crashed". Ive tried everything I could think of and possibly do.

Ive tried: Restarting my computer Deleting and reinstalling Firefox Using troubleshoot mode Disabling Widevine plugin Refreshing the page Toggling DRM content off then on again and ive submitted all crash reports

Im just not sure what to try next, if anyones experiences this before and has bypassed it somehow. Please share

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from the last update, I have been unable to print any emails from either my gmail or webmail accounts. I cannot find any answers on line. Please can I get some suggestions? Thank you

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is started again, and the page is scrolled more, it will re-pause.

This seems to be a Firefox behaviour and not a site-specific one.

Is there a setting to keep the video to continue playing?

This would be helpful on Twitter/X, for example, when scrolling the timeline with a PiP playing from a tweet.