Firefox Community Forum

It is really sad that there is no way to contact mozilla directly The update installed on my Windows 7 64 bit is now storing cookies for Proton Mail and that makes the storage amt increase from 29Kb to 78Kb and I am not happy that I can not find a way to remove or revert the update so detail steps to complete that process would be nice. As for my future use of Firefox and involvement with Mozilla I am very seriously considering NO further use of both and your claims are starting to become lies you are permitting tracking in my view of this behavior Community Members should not be dealing with these concerns GET OFF your lazy back side Mozilla

This is a new install of debian 13 trixie. I have a subscription to mozillavpn. It was working on a previous install of debian. I use synaptic to install flatpak. I use flatpak to install warehouse. I use warehouse to install mozillavpn. Once installed I highlight the package mozilla vpn in warehouse then click open. A mozillavpn icon appears in the taskbar. Also a window that is shaped like a cell phone open up. This window has a button to "sign up", also it has a link to "already a subscriber?". I click the "already a subscriber" link. It changes to a page that says "waiting for sign in and subscription confirmation..." with a rotating circle and a button to cancel. It also opens a separate browser to a start page. I wait awhile but nothing happens. I change the browser page to my mozilla account page at "https://accounts.firefox.com/settings" Nothing happens. There's a button on the account page to "connect a device" but I don't know what to do with it. Under the heading "Everything you are using and signed into." it has 2 entries: "Firefox 153, Linux" and "Mozilla Support". Both entries have a "sign out" button. Back at the mozilla vpn cell phone shaped window the spinner just spins and nothing else. So I'm stuck. I click cancel and it goes back to the "sign up' / "already a subscriber?" page. From the icon in the taskbar I click quit and both the window and the icon go away. Everything seems to working but I am not registering as a subscriber. I've tried this several times over the course of 2 days. It's always the same.

Hi! I´m using Jdownloader2. After an update of Firefox the captcha-extension of JDownloader didn´t work anymore. I reinstalled Firefox, but adding the extension is still prevented. Following quote appears: "Firefox hat die Website daran gehindert, Sie zu fragen, ob Software installiert werden soll" It should be in yellow (but it isn´t), like following site describes: https://support.mozilla.org/de/kb/Add-ons-koennen-nicht-installiert-werden#w_firefox-hat-die-website-daran-gehindert-sie-zu-fragen-ob-software-installiert-werden-soll Furthermore there should be a button to authorize the installation. Instead there is only the button "OK". I followed the help-site mentioned above to the letter, to no avail. By the way, I´m using Nightly now, but JDownloader2 automatically wants access to Firefox. Would you please tell me, how to add the mentioned extension. Without it I couldn´t download most files! Please answer to following email: [redacted email from community support forum]

Best regards, Stefan P. aka perechon

When the new update arrived yesterday, I started getting multiple popups from McAfee & Mozilla. Three stay on the screen at once, and when I X one, another appears instantly. This appears to be a scam trojan, but 3 different excellent anti-virus programs have not found anything. This never happened until the latest update. What do you know about this? I don't want to uninstall & start over, but what other suggestion do you have? p.s Usually when I right click on one of them, it takes me to a McAfee ad. I just clicked on one that gave me the option to turn off notifications. That seemed to stop it, at least for now. Am I the only one with this problem? [redacted email from community support forum]

Firefox created a folder "Old Firefox data" on my desktop which is impossible to delete. I am getting an error "Access denied" even when trying to delete it as administrator. How can I delete this folder?

The current version of Firefox is very frustrating to use. It often will not let me enter a password but will send me to the saved passwords. I do not want to put all my passwords on the computer. I have 2 U tube accounts, and the new Firefox will not let me enter the account info directly, but sends me to Google. I have had to resort to using Microsoft Edge out of sheer frustration with Firefox. Previous versions of Firefox did not have these problems

Hello,

I would like to obtain the complete release history of Firefox ESR Portable, including:

The exact release date of each Firefox ESR Portable version. The corresponding Firefox ESR version number (e.g., 115.x ESR, 128.x ESR, 140.x ESR, etc.). Any available information regarding delays between the release of Firefox ESR by Mozilla and the release of Firefox ESR Portable.

Could you please provide a list of all Firefox ESR Portable releases along with their release dates, or direct me to an official source where this information can be found?

Thank you for your assistance.

I.m an 81 year old man , and It is very difficult for me to use the computer, and now you make it more difficult for me with this new addition of Thunderbird that makes it more complicated for me,My question is: can I continue using Firefox with out Thunderbird ( that I don't like it ) ?

I purchased Mozilla VPN weeks ago and having problems installing it. Request requires elevation.

Seems I wasted my money if I can't install it

Barry Drinkwater [redacted phone# from community support forum]