Blockedd Site

I am being blocked by newyorktimes.com. I have tried access after disabling all my extensions and preventing tracking for this site. It makes no difference. This just sta… (read more)

I am being blocked by newyorktimes.com. I have tried access after disabling all my extensions and preventing tracking for this site. It makes no difference. This just started happening. It is not a problem with my accoun\t as I can acces the site with Microsoft Edge.

Asked by Larry Z 5 päeva tagasi

Last reply by David DeBord 1 päev tagasi

Issues following 8/5/25 browser update

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set t… (read more)

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

Asked by webmaster94 4 päeva tagasi

Last reply by David DeBord 1 päev tagasi

recover lost passwords

Yesterday I could access my passwords saved in Firefox, but today there were only two & those were in an open window for passwords. How can I recover my list of passw… (read more)

Yesterday I could access my passwords saved in Firefox, but today there were only two & those were in an open window for passwords. How can I recover my list of passwords, please? I'm using a MacBook Air with an M3 chip, Sequoia 15.3.1 Thanks so much!

Asked by glynnebl 5 kuud tagasi

Last reply by lbenz99 1 päev tagasi

I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers have no issues on my pc.

I need a fix for a problem that developed from your last update. I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers hav… (read more)

I need a fix for a problem that developed from your last update. I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers have no issues.

Asked by Nomadic 1 3 päeva tagasi

Last reply by jonzn4SUSE 1 päev tagasi

Unable to restore tabs when firefox crashed

Even though my settings in Firefox are set to restore open tabs when restarting, and Firefox is my default browser, I was unable to restore my open tabs when my Firefox b… (read more)

Even though my settings in Firefox are set to restore open tabs when restarting, and Firefox is my default browser, I was unable to restore my open tabs when my Firefox browser just closed on me. I went up to the menu > History > Recently closed tabs > Reopen all tabs and nothing happened. Is there anything else I can do? Thanks for your help!

Asked by michele.vollmer 3 kuud tagasi

Last reply by CherylPhD 1 päev tagasi

Tabs are not restoring after session closed

Tabs are not restoring after session closed. I have tried the profile suggestion. I verified my settings say open tabs from last session. Rebooted. Cleared cache then ope… (read more)

Tabs are not restoring after session closed. I have tried the profile suggestion. I verified my settings say open tabs from last session. Rebooted. Cleared cache then opened tabs then closed and it keeps only opening one tab. It crashed last night with tabs on it and this was the results once I brought it back up.

Asked by CherylPhD 2 päeva tagasi

Last reply by jonzn4SUSE 1 päev tagasi

Is HEVC supported?

I'm on v137 on Windows 10. I cannot play my Unifi camera videos because they require HEVC. I thought v134 and higher had HEVC support? There were some mentions of need… (read more)

I'm on v137 on Windows 10.

I cannot play my Unifi camera videos because they require HEVC. I thought v134 and higher had HEVC support?

There were some mentions of needing to get the HEVC codec from the Windows Store, but I could also not locate that from Microsoft either.

Under about:support, it says HEVC is Unsupported. What am I missing?

Asked by Zenoxio 4 kuud tagasi

Last reply by TyDraniu 1 päev tagasi

I am about to stop using Firefox for the Translate extension.

Hello, I have been using Firefox for more than 20 years, but I am now considering stopping. The reason is the new Firefox Translate extension. It constantly shows pop-ups… (read more)

Hello, I have been using Firefox for more than 20 years, but I am now considering stopping. The reason is the new Firefox Translate extension. It constantly shows pop-ups, and there is no option to disable it. This is extremely annoying. If an option to disable this feature is not added, I will say goodbye to Firefox, because this extension works very poorly. It should only appear when needed—showing up all the time makes no sense.

Asked by ahmetnuri1 2 päeva tagasi

Last reply by Paul 2 päeva tagasi

Secuare connection failed

Secure Connection Failed An error occurred during a connection to serviceonline.bihar.gov.in. The page you are trying to view cannot be shown because the authenticit… (read more)

Secure Connection Failed

An error occurred during a connection to serviceonline.bihar.gov.in.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by deepak sahni 2 päeva tagasi

Last reply by jonzn4SUSE 2 päeva tagasi

session backups inadequate

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site. About every six months or so, I lose *all* these tabs b… (read more)

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site.

About every six months or so, I lose *all* these tabs because of Firefox's inadequate session backup system. It only saves two or three total backups, some of which are completely out of date. But the worst scenario is when (1) some site pops up a new window; (2) I mistakenly close my main window before the new window; (3) I open this new saved window once or twice by accident, causing my 60-tab session backup to be overwritten.

Using a third-party session manager (I have tried all the well-known ones) can mitigate this problem, but doesn't really solve it because the re-opened sessions aren't quite in the same format as Firefox sessions and so lose information. In particular, I often lose each tab's icon as well as metadata for Tree Style Tab.

Could Mozilla please consider a more robust session backup system for Firefox? All it would take (I think) is to allow the user to choose the total number of backup sessions and the frequency at which a new session is added. Thank you!

Asked by carl.andersen 4 nädalat tagasi

Last reply by jonzn4SUSE 2 päeva tagasi

account to be deleted

received an email that went to spam that my account will be deleted if I don't sign in or use Mozilla by Oct. I use Firefox every day. Is this legit? What do I need t… (read more)

received an email that went to spam that my account will be deleted if I don't sign in or use Mozilla by Oct. I use Firefox every day. Is this legit? What do I need to do to keep mozilla

Asked by monica211 2 päeva tagasi

Last reply by James (On Leave in doing support) 2 päeva tagasi

Newest Firefox upgrade problems

I am a personal user. After installing the latest upgrade on my laptop (not the computer I am using now), Firefox now says I'm part of an organization and don't have per… (read more)

I am a personal user. After installing the latest upgrade on my laptop (not the computer I am using now), Firefox now says I'm part of an organization and don't have permission to change settings. It no longer recognizes several browser extensions, including my Bitwarden extension (most annoying). Do I have to uninstall Firefox completely?

TIA

Asked by laurelmurphy 4 kuud tagasi

Last reply by jscher2000 - Support Volunteer 2 päeva tagasi

how do I restore my bookmarks

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore … (read more)

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore my bookmarks?

Asked by cetera9 5 päeva tagasi

Last reply by roptm.nv 2 päeva tagasi

How do I reconnect?

I know little to nothing about computers. My Mozilla account says it is disconnected whenever I come online. I do not manually disconnect ever. Keeps telling me that it c… (read more)

I know little to nothing about computers. My Mozilla account says it is disconnected whenever I come online. I do not manually disconnect ever. Keeps telling me that it cannot detect proxy even though my proxies are set to off.

Asked by Ron's World 2 päeva tagasi

Last reply by jonzn4SUSE 2 päeva tagasi

Can't sign in to Adobe Acrobat

This is the message I receive when I try to sign in to my Adobe account online: Hmm. We’re having trouble finding that site. We can’t connect to the server at auth.ser… (read more)

This is the message I receive when I try to sign in to my Adobe account online:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at auth.services.adobe.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

__________________________________________

How do I check that Firefox has permission to access this page? Or, what else do I need to do to sign in to my account?

Thank you!

Asked by recoordinator 3 päeva tagasi

Last reply by jonzn4SUSE 2 päeva tagasi