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Cannot log in to Spectrum or Spectrum Email without having to do a couple of attempts.

Since the Firefox update to 152.0 64bit I have noticed that it takes two attempts to log into Spectrum email. The first time I try I get a IDID-4000 error (see below imag… (read more)

Since the Firefox update to 152.0 64bit I have noticed that it takes two attempts to log into Spectrum email. The first time I try I get a IDID-4000 error (see below image) after entering my sign on and password. I then have to retry by selecting the bookmark again and then after entering my sign on and password a second time I can get in. This does not happen in Edge browser. I have tried deleting my sign on and password in my saved passwords in Firefox and then manually reenter my sign on and password at the prompt for Spectrum and then saving it again but it keeps happening. I have also tried turning off enhanced tracking, clearing cookies and site data, refreshing Firefox and stopping my Norton 360 and it still happens. There must be a bug in the new Firefox update 152.0 that is effecting the ability to sign into Spectrum as this was not happening before. I am wondering if anyone else is seeing this problem and is there a solution to fix this. Should I file a Bug Report about this? We should not have to jump through hoops or do some work arounds to try and get things to work like before as I have read with other questions having problems with 152.0 update. This update needs to be fixed.

Respectfully,

Lahendatud 5

How to Select a Firefox Perofile

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF… (read more)

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:


[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent


I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Lahendatud 18 290

Firefox randomly crashes, freezes, or just decides not to do things

I usually use firefox to download things, and watch videos, however, sometimes, when I change tabs, try to minimise firefox, close a pop up, even if I just pause a video,… (read more)

I usually use firefox to download things, and watch videos, however, sometimes, when I change tabs, try to minimise firefox, close a pop up, even if I just pause a video, it randomly decides to instead completely freeze and require the app to be completely restarted, and it occasionally decides to roll back my search history.

In fact, Firefox crashed as I was writing this, i'm lucky my progress was saved, these issues have made firefox completely unusable about 70%-80% of the time, and i'm running out of browsers to switch to, opera is run on lies, chrome is just bad, and now firefox is dying.

Just for reference, no other application or web browser that has ever been on my current device has ever acted like this, I'm currently using a decent PC running Windows 10

Open 1 1

sort bookmarks

I can not get my bookmarks to sort. If I select the hamburger menu, select manage bookmarks a new widow open where the folder containing my bookmarks are located. If I th… (read more)

I can not get my bookmarks to sort. If I select the hamburger menu, select manage bookmarks a new widow open where the folder containing my bookmarks are located. If I then select that folder and select sort by name it does in fact sort them. However when I go back to the hamburger menu and select bookmark they continue to display in a random order. What do I need to do to get these sorted? I have attached jpeg screen shots.

Thanks

Open

drag-and-drop link-to-open-new-tab

When will the drag-and-drop link-to-open-new-tab feature be restored? Previous versions had this feature, which was very convenient, especially when wanting to open multi… (read more)

When will the drag-and-drop link-to-open-new-tab feature be restored? Previous versions had this feature, which was very convenient, especially when wanting to open multiple tabs at once. Now it can only be done through the right-click menu, which is very user-unfriendly. I raised this issue a long time ago and never received a response. I hope this feature can be restored as soon as possible; otherwise, I will switch to Chrome.

Open 3 1

An issue with VPN and IDM

Hello, I am using mozilla built in VPN but I have an issue as for some sites my internet download manager can't download videos while it can when I use my other VPN app.… (read more)

Hello, I am using mozilla built in VPN but I have an issue as for some sites my internet download manager can't download videos while it can when I use my other VPN app.

Open

The browser prohibits access to the social network https://vk.com/ .

The browser prohibits access to the social network https://vk.com/ . The browser leaves a response: "Firefox has discovered a potentially significant security issue id.v… (read more)

The browser prohibits access to the social network https://vk.com/ . The browser leaves a response: "Firefox has discovered a potentially significant security issue id.vk.com . Someone impersonating the site may try to steal data such as bank card details, passwords, or email addresses".

Open 1 2

Не пускает на сайт login.vk.com

Сайт авторизации вконтакте не загружается по причине просроченной сертификации. Мобильная браузерная версия продолжает стабильно работать и открываться, позволяя зайти на… (read more)

Сайт авторизации вконтакте не загружается по причине просроченной сертификации. Мобильная браузерная версия продолжает стабильно работать и открываться, позволяя зайти на сайт. Установка сертификатов МинЦифры не помогла.

Сертификат сайта

Open 2 1

Sonograms in eBird are blocked by Firefox

Apparently, cookies are not allowed for audio sonograms on eBird,org (Cornell) and I have tried removing the shield and setting cookies to the general setting. The Header… (read more)

Apparently, cookies are not allowed for audio sonograms on eBird,org (Cornell) and I have tried removing the shield and setting cookies to the general setting. The Header has an invalid 250N value. Can you please help me enable these files on any given eBird or Cornell Labs page? I find your instructions very confusing about which settings to use. I have removed all ad blockers from the site and the problem does not originate through my security app (Vipre). These were suggestions from your forum users. Please only post specific instructions to fix my problem. .Why is this feature blocked in the first place? Thank you.

Open

How to save forms history but do not keep search history

Hello Is it possible to configure firefox in such a way that it remembers forms history on pages, but does not remember search history in firefox? I have classic search b… (read more)

Hello Is it possible to configure firefox in such a way that it remembers forms history on pages, but does not remember search history in firefox? I have classic search bar enabled and all things that I enter in address bar or search bar are remembered and suggested to me. I can disable saving forms history but it limits usability for webpages for me. Is it possible to change something in about:config that would enable me to remember forms on pages but forget forms built into firefox? Another annoying thing is fact that I have to clear both forms history and search history, I cannot separate it.

Open

Firefox Sync not working behind Securly filter system

I'm the I.T. Director for a school and we use the Securly filtering system. I can't get Firefox sync to work behind this filter. What is the URL that Firefox is trying … (read more)

I'm the I.T. Director for a school and we use the Securly filtering system. I can't get Firefox sync to work behind this filter. What is the URL that Firefox is trying to connect to for sync so I can add it to the whitelist? Or, IP address. Also, does Sync use my system DNS or does it have some sort of internal DNS that it queries for sync? Because I recently found out the hard way that I have to use the Securly's DNS IP's or nothing works.....

Open

cannot delete login window cursor and keys do not work

power up and get previous home page with bookmarks page from prior session. cannot delete page using 'x' upper right. cursor not effective . I have to click on firefox lo… (read more)

power up and get previous home page with bookmarks page from prior session. cannot delete page using 'x' upper right. cursor not effective . I have to click on firefox logo to start a new session. Note the old display comes up at each login. Cannot delete I must overlay. Please help. Greg

Open

Background mysterious behaviour

My FF Browser introduced a vertical row of rings which I want to get rid off. Im using W10 and FF Version 151.0.4 (64-Bit). Rings are stable, updates show them again. Any… (read more)

My FF Browser introduced a vertical row of rings which I want to get rid off. Im using W10 and FF Version 151.0.4 (64-Bit). Rings are stable, updates show them again. Any Help???

Moderator note: Moved from the Firefox for Android forum to the Firefox Desktop forum.

Open 3

Previously Firefox would populate my ID and password, now it does not even if I select save.

I operate Windows 10 and Widows 11 on two different computers connected with a physical switch to my monitor, keyboard and external drives. On my windows 10 computer Fi… (read more)

I operate Windows 10 and Widows 11 on two different computers connected with a physical switch to my monitor, keyboard and external drives. On my windows 10 computer Firefox does not populate my ID and password on websites--like it used to. After manually entering this information I am presented with to option to save this information. After choosing that option, Firefox does not save and the next time I access the website I must again enter the information manually. This has become a great inconvenience as most of my passwords have been generated automatically and I must, therefore, reset them.

Works fine when operating with Windows 11.

Open

Remove google, bing, ebay, perplexyity firefox 152

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing. Please return possibility to remove those c… (read more)

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing.

Please return possibility to remove those completely!

I don't want my browser to have anything to do with those listed above. I have had it removed in previous versions. Why did you add it to browser again?! Why don't you allow to remove it anymore?!

Open 3 2

My account data is missing.

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, pas… (read more)

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, passwords, and widgets. What happened? I can't find them in the mobile app either.

Open 3

Search Bar on toolbar Menu

Hi,Sorry to post this again,But I have spent over 4 hours trying every thing I can to correct it Since the last update,It totally Changed all my settings I managed to cor… (read more)

Hi,Sorry to post this again,But I have spent over 4 hours trying every thing I can to correct it Since the last update,It totally Changed all my settings I managed to correct them,all BUT one & even though I have tried & Tried,I cannot remove SEARCH BAR on Toolbar Menu I have Been Through all Firefox Settings But Nothing Works & I have even removed all extensions,but NOTHING WORKS It was never on it before until the Update & it is a total Nuisance plesaea assist Thank you Darryl

Open 1